Ratings may include incentivized customer reviews.
What Customers Are Saying
The product provides good water quality and reliability for many users, but some have experienced issues with filter lifespan, performance, and quality. Customers report mixed experiences, with some finding the filters effective and others encountering problems like microplastics and moisture in the water. The recent changes to the product have also raised concerns about its effectiveness and value.
Customer review summary generated by AI, including incentivized reviews.LEAKING FILTERS REPLACEMENT
Unfortunately, the rubber around the rings of the filter is thinner, thus they leak. Even thought you tighten more it still leaks.
From Culligan
Thank you for reaching out to customer service directly to have this issue resolved.
Hard to replace filter
Would RecommendI’ve been using a zero water for while because I like the taste of water but one thing I have problem with is that it is so hard to replace a filter. I have small hands and they are almost too much for me to handle. I wish there are easier to replace like a some other filter water in the market.
From Culligan
Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in mor...
Clean Water
Would RecommendWe started buying Zero Water after visiting my son and daughter-in-law, who were raving about it. My daughter-in-law was pregnant and was very concerned with what she put in her body. We went home and bought the dispenser and filters and have been using them ever since…2 years now. We love the pure taste.
From Culligan
It works but......
Would RecommendWhile it works as advertised, I think that an under sink filtration sytem might bee cheaper for the long run. Keep in mind that our water routinely measures between 400 to 450 PPM. I use two filters so that the firsst is used until it no longer takes any solids out. The second filter than lasts a longer and nothing is wasted..
From Culligan
Thank you for contacting ZeroWater. We empathize with your situation and we have spoken with many customers with this issue. Some of our customers hav...
Major improvement
Would RecommendI have my own well and the Zero filters definitely improve the taste.
From Culligan
Live Healthier!
Would RecommendI obtained a water report from my serving municipality and was shocked to find all the hazardous chemicals listed as "safe or acceptable" within their report! Zero Water's filtration system is a superior product compared to similar systems by removing 99.9% of all pollutants. I have peace of mind knowing that I am drinking the healthiest, best tasting filtered water on the market. I highly recommend Zero Water to all who want a healthier life.
From Culligan
Zero Water Filters Are the Best!!
Would RecommendZero Water filters are the best! Website is easy to navigate, products are quality, shipping is great. I only drink water filtered by Zero Water filters and have for decades. The 5-Stage filters are a must for me and my family.
From Culligan
Well Made Filters
Would Not RecommendThe replacement filters, the heart of the Zerowater pitcher, are always well-made and do the job well. I have figured out an easier way to replace the filters. Unscrew the old one, which is easy. To attach the new filter, I hold the filter in one hand while the other hand keeps the piece the filter screws into firmly on a clean counter. This makes it easier to screw in the new filter without cross-threading.
From Culligan
Use and recycle
This is a dependable product, esp now that I know I can recycle filters. Thank you.
From Culligan
Best Filters
Would RecommendAbsolutely love the filters. Really makes a difference in the taste of your water and I feel safer drinking my water with the filters.
From Culligan
My search continues
Would Not RecommendThey leak around the screw in part and allow tap water to by pas filter. They are slow to filter. Very very slow.
From Culligan
Thank you for contacting ZeroWater. From time to time the filter can develop an air lock, some little air pockets or air bubbles that get trapped down...
Zero Water Filters
Would RecommendI love this product. We used it in NJ and still use it here in Florida. They say Florida has the WORST drinking water in the Country, but with Zero Water, it tastes just like water...NOTHING!
From Culligan
Filters arrived not working
We ordered zero water filters from the company website. When they arrived, the label said they were made in Istanbul. The first two filters immediately showed that they tested as reading 094 on the meter supplied by the company.
From Culligan
Your order was placed on Amazon, not zerowater.com. The filters you received are counterfeit, all ZeroWater products are manufactured in Mexico. Not T...
Filters don’t last a week with out water.
Would Not RecommendI have to replace every few days. I get I don’t have city water but I live n a large town. I can’t use your system.
From Culligan
Thank you for contacting ZeroWater. We empathize with your situation and we have spoken with many customers with this issue. Some of our customers hav...
Zero water replacement filters
Would RecommendFilters are great but they don’t always feed neatly. I have had to reapply mine several times to get it to attach to the holder properly. Otherwise, they do their job and we have enjoyed pure water. If this can be corrected, it would be an amazing product!
From Culligan
Thank you for submitting your feedback, your comments will be shared with the appropriate parties.
Filter Quality is bad
I had bought two filters for my ZEROWATER my 7 cup Ready Pitcher pour. One of the two filters was good initially but within a month it started smelling fish.Being a dissatisfied customer I replaced it with the second filter. It has been 34 days and now the filter water is tasting like lemony. I tested with TDS meter. The filtered water show 449. Not sure if the is a quality problem with replacement filters.
From Culligan
In order to avoid a change in the taste of the water it is important to test the water regularly and change the filter when the digital meter reads 00...
We apologize for the issue with some of your filters, thank you for contacting us directly and your replacements are scheduled to arrive tomorrow 7/26...