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Triple-stage Carbon Block Reverse Osmosis Filtration System

Ratings & Reviews for Whirlpool Triple-stage Carbon Block Reverse Osmosis Filtration System

3.2
141
Review
 3.2 out of 5
141 Reviews


53% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The water filter system provides great-tasting, clean water, but some customers have experienced issues with leaks and poor quality components. While the system is generally easy to install, there are reports of the faucet and other parts being prone to breaking or malfunctioning, leading to water damage. Customers who have had the system working properly are satisfied with the water quality, but the high rate of reliability and durability issues is a significant concern.

Customer review summary generated by AI, including incentivized reviews.
141 Customer Reviews

It makes OK water better

Would Recommend

We have had this system in our house for going on 8 years. He have had to change out the cartridges twice a year and had to unclog the air gap a few times over it's current lifespan. We did have to replace the diaphragm once...very easy and worth it. Still, very impressed with this system and still very happy. We are currently on our third faucet however, but this new one is not the shiny plastic one it originally came with. If you buy this system, just go ahead and replace the faucet with ...

August 12, 2019

From Whirlpoolwatersolutions.com

Works for a while

Would Not Recommend

I have had this system for 4 years & have had intermittent leaks for most of that time. The last time I changed the filters it leaked out of 3 different connections & would not stop. I had a different brand of system for over a decade before this one & never had a minutes problem. So I just bought a better rated brand & threw the whirlpool system in the trash.

June 20, 2019

From Whirlpoolwatersolutions.com

lasted a few years

developed a leak at the yellow fitting like many others have seen. small crack. i only changed the filters once and was careful. disapointing

April 8, 2019

From Whirlpoolwatersolutions.com

Response from Customer Care

We are sorry to hear about the leak on your Whirlpool Reverse Osmosis System. This isn't the type of quality we strive to provide our customers. Our C...

Customer CareApril 10, 2019

Breaks/Leaks after warranty ends

Would Not Recommend

I had three of these at different properties that all failed after the 1 year warranty ran out. Two of them developed cracks on the hose fittings (yellow and blue hoses). The other developed a crack inside the manifold and leaked as well. Have yet to see if the newer unit is a poorly designed.

March 5, 2019

From Whirlpoolwatersolutions.com

Response from Customer Service

Please reach out to us at 866-986-3223. We will need your model and serial number to get you taken care of.

Customer ServiceMarch 7, 2019

we have purchased 2 units in a four year period. both units the manifold develop leaks at the top of the manifold. which could not be repaired. do not recommend this system. Poorly manufactured.

February 28, 2019

From Whirlpoolwatersolutions.com

Replacement parts

My system started to leak. I think I need part no.7234325 Plunger & Space Kit, but cannot find one on line. Can you tell me whwre I might purchase one?

February 3, 2019

From Whirlpoolwatersolutions.com

Leaking at the yellow hose

Would Not Recommend

Late last night I discovered a leak coming from our reverse osmosis unit and after a brief search discovered it is leaking at the yellow hose just like many others have reported. I have yet done a deep dive into what is causing the problem, but now I know what to look for. Luckily, the unit is in our basement so hopefully the damage it has caused will be minimal.

January 25, 2019

From Whirlpoolwatersolutions.com

Response from Customer Service

We are sorry to hear about the leak on your Whirlpool Reverse Osmosis System. This isn't the type of quality we strive to provide our customers. Our C...

Customer ServiceJanuary 25, 2019

Cracked manifold at 3 years old

Would Not Recommend

Kind of sad. Overall the water quality from this is great. I found a leak in my basement where I have this set up out of the way so there is nothing to hit it. The same yellow line manifold is cracked like so many others. Not sure if I should get a replacement if it will do the same thing. This is poor quality of plastic molding from manufacturer. The plastic is a bit too thin. Since we have nothing around this filter unit, I was shocked that it would have cracked since the lines ar...

January 21, 2019

From Whirlpoolwatersolutions.com

Response from Customer Service

We are sorry to hear about the manifold on your Whirlpool Reverse Osmosis System. This isn't the type of quality we strive to provide our customers. O...

Customer ServiceJanuary 23, 2019

LEAKS under sink

Would Not Recommend

Six months into it. started leaking under sink. I Love leaks. the Faucet is clamped with a 3/16 Toggle bolt . CHEAP

November 11, 2018

From Whirlpoolwatersolutions.com

Response from Customer Service

Thank you for taking the time to write an honest review. Someone from our customer service team should be reaching out to you via email to provide fur...

Customer ServiceNovember 12, 2018

Manifold cracked just like others

Would Recommend

We've had this a little under two years and it started leaking. Upon investigation, my manifold (I think that's what it is.... the top part that the filters screw into) cracked where the yellow hose attaches, just as it did for others and some posted photos. I'd like to replace this part but I'm having trouble finding a replacement part. Can someone please help? The water quality of this filter is very good. I see they have changed the design somewhat. Hopefully that new design will last long...

November 6, 2018

From Whirlpoolwatersolutions.com

Response from Customer Service

Thank you for taking the time to reach out. We're so sorry to hear about the manifold leak on your Reverse Osmosis system, and we're here to help! Som...

Customer ServiceNovember 6, 2018

time to find another manufacture!!!!

Would Not Recommend

two year old system developed a crack at the yellow water fitting, a slow leak, but due to this filter system being out of sight, and therefore not noticed for several weeks, has caused a lot of water damage to the cabinets. time to find another manufacture that make a quality filter system. i will be removing the three wher255 water filter systems i have and replacing them with anyone else's.

September 11, 2018

From Whirlpoolwatersolutions.com

Manifold will crack after about a year

Would Recommend

I have had 2 of these units. The manifold is cheaply made and will crack causing a leak. It will crack around where the water lines enter the unit. The water quality is great and does its job, but the cracks/leaks will make you angry.

September 9, 2018

From Whirlpoolwatersolutions.com

Not constructed very well

Would Not Recommend

I recently found leaks at both units I owned, one at my house and one at my office. Both units were about 3 years old. Both units failed at the same place, the fitting for the yellow tubing on the housing of the unit. Both units cracked at this point and one unit cracked where the blue tubing connected as well

August 7, 2018

From Whirlpoolwatersolutions.com

Air gap and drain line plugs constantly

Would Not Recommend

We bought at Lowe’s less than a yr ago for use at summer home. Every time we arrive, within 2 days we have a leak around the mount on the counter and into the cabinet. We unscrew the tube that drains under the sink and suck out with wetdry vac and it is fine for a couple of days. This seems to be a design flaw. Our other r/o system of another mfr does not have this problem. The customer assist young man was less helpful than I would have liked. He didn’t seem to care. His advice was use dran...

July 11, 2018

From Whirlpoolwatersolutions.com

Response from Customer Service

Thank you for reaching out. We'd really like to help! Please see our email response we sent to the email address you provided.

Customer ServiceJuly 12, 2018

problems

Would Not Recommend

after 3 years of use I can only get a pint of water from unit then goes to a trickle! Just changed all 3 filters 4 months ago.

June 7, 2018

From Whirlpoolwatersolutions.com

Response from Customer Service

Thanks for reaching out. It sounds like it may be as simple as re-pressurizing the storage tank. Give us a call at 1-866-986-3223, so we can walk you ...

Customer ServiceJune 7, 2018

cracked head assembly attached to the yellow hose.

Would Not Recommend

Bought this unit a year and a half ago. i just replaced the filters yesterday and noticed that right there were water leaks under my sink. after investigating where the leaks are i noticed it was coming from the yellow tube. i was trying to look up replacement parts but looks like this is really the issue with this model. whirlpool should do something about this since after reading a all the negative reviews looks like this is really not a reliable system.

December 12, 2017

From Whirlpoolwatersolutions.com

Response from Customer Service

Good Morning, Thank you for your honest review and we're sorry to hear you've experienced a leak with your WHER25. It's feedback from customers like...

Customer ServiceDecember 14, 2017

I see all the complaints, but we haven't had any..

Would Recommend

We've been in our house for nearly 8 years now, this system was installed by the previous owner. I've changed the filters on time, and I even partially removed the system to do some counter top/backsplash work and that was 3 years ago. I haven't had any leaks develop or seen any parts fail. My wife and I have been very pleased with this product and much prefer the taste of this water compared to the tap water (softened) or the fridge water (softened and filtered).

September 21, 2017

From Whirlpoolwatersolutions.com

Would Recommend

Have had one for 17 years, works well, but have replaced the faucet twice and the tank three times and need to replace tank again, Rubber bladder keeps getting holes in it. Have installed numerous ones for friends and family, tank has always been a problem.

August 31, 2017

From Whirlpoolwatersolutions.com

Practical Use

Would Not Recommend

I have had this unit in operation for just over a year, the water quality is excellent but the faucet unit is frustrating. For as good as the system is, the quality of the faucet is ridiculous, it is chrome plated plastic. My faucet is unusable after about 15 months, the threads are all broken and the spigot leaks where it attaches to the base. I cannot find any where to buy just the faucet portion.

August 30, 2017

From Whirlpoolwatersolutions.com

Excellent Product

Would Recommend

I have owned this product for years. Great water at a great price. I have never had a problem.

July 23, 2017

From Whirlpoolwatersolutions.com