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230-Volt Stainless Steel Submersible Well Pump

Ratings & Reviews for Utilitech 230-Volt Stainless Steel Submersible Well Pump

2.8
109
Review
 2.8 out of 5
109 Reviews


45% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The overall sentiment towards the product is negative. Many customers reported issues with the pump's durability, including premature failure, motor burnout, short-cycling, and rusting. While a few customers had positive experiences, the general consensus is that the product is of poor quality and not worth the risk of frequent, costly replacements. Customers would recommend opting for a more reliable brand, even if it costs more upfront.

Customer review summary generated by AI, including incentivized reviews.
109 Customer Reviews

Submersible Well pump

Would Recommend

Put in new well designed to fill new pond. Pump has been running non stop for three weeks. Pond is getting filled. Well built pump with check valve at pump head. Easy installation

September 26, 2017
Verified Purchaser
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Response from Utilitech Team

Great to hear everything is working to your expectations! Thank you for the comments! Read More

Utilitech TeamNovember 13, 2017

StarWater-Utilitech

Waste of Time & Money. Shame on you Lowe's!

Would Not Recommend

I purchased and installed the Utilitech 0.75 well pump on July 10, 2016 and it stopped working on August 15, 2017. One year, one month, and 6 days. Pitiful! I wouldn't use one of these pumps again if they were free. When I bought this pump, I must admit that I had reservations about the build quality. But, as is often the case, I was in a jam and had to have a pump. My bad. I will dip water out of the river before I ever buy another pump from Lowe's. Don't waste your money on this junk, buy a qu...

August 16, 2017
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Response from Utilitech Team

we are sorry for the failure of your submersible pump, there must be a reason the pump failed in such a short time. you could call our product suppor...

Utilitech TeamNovember 13, 2017

StarWater-Utilitech

PUMP FAILED AFTER 24 MONTHS and 3 WEEKS

Would Not Recommend

Pump installed depth: -165 ft. Water Level:-60 ft. Usage: 2 adults. Worked fine, without any problems for 2 years and 3 weeks. At that point, it stopped working. Since the warranty was for 2 years, it failed "out of warranty. For a deep well pump this is an unacceptably short life, which should be closer to 20 years, not 2 years. Since Lowes does not offer repair parts for this model, this is a total loss.

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Response from Utilitech Team

The manufacturers warranty is for a defect due to defective materials or workmanship. I would agree that a pump should last longer than 2 years with ...

Utilitech TeamNovember 27, 2017

StarWater-Utilitech

Emergency purchase

I am the family handyman for many members of the family. My in laws gave me a call stating that their pump was turning on and off frequently and could not shower more than a minute. During my diagnosis I determined that the pump was pulling over 21amps. We ran lowes to pick up this pump. The pump installed like any other pump, just make sure you have a pipe wrench to install your. Barber fitting into the pump since there are no square ends to grab on. Overall good product we will need to wai...

May 1, 2017
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Stopped working after 1.3 years

Would Not Recommend

Died on us 1.3 years after installing it.

April 3, 2017
From 230-Volt Stainless Steel Submersible Well Pump
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Response from Utilitech Team

pistol22cal,
We would be glad to help troubleshoot if you have and questions or comments @ 1-800-742-5044. Read More

Utilitech TeamFebruary 20, 2019

StarWater-Utilitech

not worth the money

Would Not Recommend

we bought this a year and half ago and already had to replace. warrenty only a year so that was worthless.

March 27, 2017
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Response from Utilitech Team

TO,
I am sorry to hear you had to replace this pump in such a short time. Not a normal situation and if you call tech support @ 1-800742-5044 w...

Utilitech TeamFebruary 20, 2019

StarWater-Utilitech

I WISH THIS PUMP WERE EVEN WORSE

Would Not Recommend

Lasted one year and three months. If not for the three months, I could have gotten credit. My prior pump lasted 9 years.

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Response from Utilitech Team

Matthew,
The manufacturers warranty is one year from the date of purchase. If you have an issue within the warranty period, the pump would be re...

Utilitech TeamFebruary 20, 2019

StarWater-Utilitech

Died after 2 years

Would Not Recommend

The pump died after 2 years of use at 120ft. I just purchased a Franklin from a well supplier for 525, it's a little more money up front but I won't have to worry about the pump for atleast 10 years.

March 7, 2017
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Response from Utilitech Team

Graminal,
I am sorry to hear your pump failed within 2 years. Did you call our technical support line for assistance? We would be glad to help, ...

Utilitech TeamFebruary 20, 2019

StarWater-Utilitech

bad

If I could rate this as no stars then I would. We had the pump for 6 years and it just quit working. Plumber said pumps last way longer then this. We had a pump for over 20 years prior to this and it worked fine. This is sad that a company would not review these reviews and do something to help their customers. Ours was completely rusted out, over 6 years, really? Definitely do not recommend this purchase. My husband spent a lot of time replacing this for the second time.

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Response from Utilitech Team

Ashley,
I am sorry for the delay in response. Unfortunately we have found it was beyond our control at that time. If you have any further questi...

Utilitech TeamFebruary 20, 2019

StarWater-Utilitech

Working well

This pump was installed by our well contractor to replace a pump that had worn out. He said it was a good brand and it is working well for us.

February 7, 2017
From 230-Volt Stainless Steel Submersible Well Pump
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Substandard Pump

Would Not Recommend

My previous well pump lasted more than 20 years, but this Utilitech one only lasted 7 months. I am surprised Lowes chooses to sell a product that has such poor quality. If you buy this pump make sure to save your receipt, you will need it to get your money back when it fails after just a few months.

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Response from Utilitech Team

Jim,
I am sorry you had issue with our pump. If you call our technical support line @ 1-800-742-5044, we would be glad to assist you. Read More

Utilitech TeamFebruary 20, 2019

StarWater-Utilitech

Will fail right after 1 year warranty

Would Not Recommend

I installed this pump 11/2015 and now 1/2017 just 2 months after warranty it has failed. For over $350 it only lasted a year...The well tank was also replaced at that time and still works fine (just tested it) so the pump wasn't being overworked, its just poorly made. When your out of water its a headache and its tempting to get one of these cause they are in stock and get it fixed asap if your a handy man. But trust me take the time to order a better quality one otherwise you'll be right bac...

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Response from Utilitech Team

Justin,
I am sorry to hear you had issues with one of our submersible pumps. Please call technical support line before returning to the store. W...

Utilitech TeamFebruary 20, 2019

StarWater-Utilitech

easy to install. only one problem

Would Recommend

had problems with my pump it shorted out so needed to replace . This was a great price and was easy to replace by my self. The only problem I had was I picked up a check valve but they had no way to connect to pump in the store. Needed a nipple. After I got home and started to assemble the check valve after I went and got a nipple I didn't need the check valve for there was one inside the pump. Would of know that would of saved me a lot of searching for the nipple. and a trip back to town to...

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This thing works well!

Would Recommend

I replaced my well pump about 2 months ago. Unfortunately, the pressure tank was also waterlogged, and I was just putting that job off. This pump has probably worked 50 times as hard as it normally would have had to with a properly pressurized tank. I was just waiting to end up with a head full of shampoo in the shower when this thing gave out. Never happened. Very pleased with this product.

December 18, 2016
From 230-Volt Stainless Steel Submersible Well Pump
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Not Recommended

Would Not Recommend

Had one installed and lasted a little over 3 years. Warranty expired after one. Lowe's does not offer an extended warranty. Purchase something better for the cost of this one.

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Stopped working

Would Not Recommend

This pump pushed water with ease from 140 feet down. Unfortunately after 2 years it quit working and I have to go buy another one.....not the same brand though. You would think a $500 pump would last 20 years, not two.

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Franklin Motor

Would Recommend

I bought this pump because it had the Franklin Motor. My old pump of 20 years was a Franklin. It was an exact replacement and I also replaced my control box at the same time. Everything so far is working as it should.

June 20, 2016
From 230-Volt Stainless Steel Submersible Well Pump Verified Purchaser
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Okay purchase

Would Recommend

This product was $100 more than I if I had bought it at one of the wholesale shops I have Accounts at. But on a Sunday and a holiday weekend it was a great Buy.

April 23, 2016
Verified Purchaser
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