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230-Volt Stainless Steel Submersible Well Pump

Ratings & Reviews for Utilitech 230-Volt Stainless Steel Submersible Well Pump

2.8
109
Review
 2.8 out of 5
109 Reviews


45% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The overall sentiment towards the product is negative. Many customers reported issues with the pump's durability, including premature failure, motor burnout, short-cycling, and rusting. While a few customers had positive experiences, the general consensus is that the product is of poor quality and not worth the risk of frequent, costly replacements. Customers would recommend opting for a more reliable brand, even if it costs more upfront.

Customer review summary generated by AI, including incentivized reviews.
109 Customer Reviews

Nice pump

Would Recommend

Works great. Needed to replace older pump and I am very satisfied with this one. Would recommend.J

August 28, 2018
From 230-Volt Stainless Steel Submersible Well Pump Verified PurchaserSweepstakes
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Response from Utilitech Team

JP,
Thanks! We are glad to hear you are very satisfied. Please do not hesitate to call us for any sizing or technical questions you might have o...

Utilitech TeamAugust 28, 2018

StarWater-Utilitech

Would Not Recommend

Pump only lasted 4 1/2 years. Wont start all the time and draws to many amps and cuts off. Cheap lowes junk. Getting a better pump for almost same price. Dont waste your $

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Response from Utilitech Team

I am sorry to hear you are having problems with this submersible pump. There are many reasons as to why your pump could be doing this. Have you calle...

Utilitech TeamAugust 27, 2018

StarWater-Utilitech

Pumped up

Would Recommend

Bought my retirement home in 2010. My first home with a well, so I freaked out when the water quit flowing. Called a friend and 1 hot day in Aug. 2016 we pulled 110' sch80 pvc. Replaced the 1/2 hp pump with this 3/4 hp, got the proper control box and used 100' of black tubing, The last 10' are still pvc. Replaced pressure switch box too and cranked it up to 30-50psi from 20-40psi. Has been working great ever since, 2 yrs next month. My water has a lot of iron and Sulphur. Inside of toilet tan...

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Response from Utilitech Team

Fab1,
Thank you for giving a positive response, we know there out there but do not always hear about them. It sounds like you followed the direc...

Utilitech TeamAugust 2, 2018

StarWater-Utilitech

Not a good pump at all.

Would Not Recommend

I had this pump installed to the sum of 2k ($1800 - $2000 is the going price in my neck of the woods). Within a few days my water pressure started dropping to under 10 - psi. I have a brand spanking new Pressure Tank and Pressure Switch. I check the current coming from the motor and it was less than it was supposed to have, the motor was failing. If I read the reviews I wouldn't have bought this pump.

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Response from Utilitech Team

Scoby,
I m sorry to hear you are having problems with your pump. Have you or can you call our technical support line for assistance. We would b...

Utilitech TeamJuly 31, 2018

StarWater-Utilitech

Pump died less then two weeks after install

Would Not Recommend

Pump died 10 days after install, now I have to get a new one and pay to have it installed again. Not Happy

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Response from Utilitech Team

George,
Sorry to hear you are having issues. All of our submersible pumps are live tested before they leave the factory. Did you or will you cal...

Utilitech TeamJuly 19, 2018

StarWater-Utilitech

Bought 4/22/17 died 5/23/2018

Replaced a 18 year old pump and this pump lasted one month longer than the warranty. I think the Problem is that the top isn’t aluminum so it rust.

May 24, 2018
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Response from Utilitech Team

HI Mark, I am sorry to hear that the pump quit working. The pump you are speaking of has a cast iron discharge head on it and is standard on a lot of...

Utilitech TeamMay 24, 2018

StarWater-Utilitech

So far, a good pump

Would Recommend

I installed one of these about three years ago. It has been working fine ever since. My well is 260 ft deep and I get plenty of flow capacity from the pump, even during the dry seasons. My tank pressure range is 40 to 60 psig.

May 16, 2018
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Response from Utilitech Team

Great ! Glad to hear our pump is serving you well (pun intended). We are always glad to hear from our customers. You are always welcome to cal our ...

Utilitech TeamMay 16, 2018

StarWater-Utilitech

Buy A Different Pump

Would Not Recommend

Purchased this pump on July 2012. It is now March 31,2018 and this pump has died. I have been without water for over a week. After waiting for the pump company to hopefully show up and never did. I am left to do it again by my self. This pump fried so bad that now the pump, pressure switch, and the wire from the top to the breaker box, due to safety concerns. I have been reading reviews for this brand and now feel as though I may have to find a diffreent route to replacing this pump.

March 31, 2018
From 230-Volt Stainless Steel Submersible Well Pump
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Response from Utilitech Team

GirlLearinOnHerOwn,
I am sorry to hear you are having problems. If you could please call us at technical support we would be glad to see what ma...

Utilitech TeamApril 2, 2018

StarWater-Utilitech

Premature replacement

Would Not Recommend

Utilitech model UT301. Pulled the pump after 5 years. Pretty sure we installed this in 2013. Date code on pump says 0612. It's 2018 at the time of this review. My stainless clamps at my check valve failed because the nuts were not stainless and completely corroded off (not the pumps fault obviously). Decided to pull pump and check on it too, glad I did because something on the top end is corroding and probably wouldn't have lasted much longer either.

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Response from Utilitech Team

James,
Sorry to hear you had to pull your pump withing 5 years of installation. As you stated, the problem was not with the pump but with the cl...

Utilitech TeamMarch 29, 2018

StarWater-Utilitech

Glad for Lowe's

Would Recommend

Unfortunately my local Rio Grande Lowe's did not have this pump. So I was able to get from another Lowe's 40 minutes away. My pump went on a Sunday so only place to get one was at Lowe's. Worked fine have water. Got one from Lowe's for another house 3 years ago, still working. Even the my local Lowe's did not have it. Don't understand live in rural area and my Lowe's does not carry this pump.

March 12, 2018
From 230-Volt Stainless Steel Submersible Well Pump Verified Purchaser
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Response from Utilitech Team

Hi Anthony. We are glad to hear you were able to get your water up and going again. If you have any questions regarding the installation or the pump ...

Utilitech TeamMarch 13, 2018

StarWater-Utilitech

Low quality pump.

Would Not Recommend

The pump quit working 2 years and 3 months after installation.

March 10, 2018
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Response from Utilitech Team

Dear Lowe's customer, we apologize for your Utilitech pump failure and would like the opportunity to discuss your recent failure in more detail. plea...

Utilitech TeamMarch 12, 2018

StarWater-Utilitech

Designed to fail

Would Not Recommend

Pump is made with a very thin plastic cover over the electric wires that rubs through the wires just after the warranty period ends. Last pump was a flotec and lasted 25 years. Would not recommend.

March 9, 2018
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Response from Utilitech Team

Dear wildwoodnaturescapes, we are sorry that you have experienced the difficulty you describe. we would like an opportunity to discuss your applicati...

Utilitech TeamMarch 12, 2018

StarWater-Utilitech

INSTALL ERROR

Would Not Recommend

MOST PEOPLE DO NOT REALIZE THAT WHEN I SAYS THAT PUMPS WATER FROM 350 FEET THAT ITLL WORK FROM 0-350 NO MATTER WHAT. EVERY PUMP IS SPECIFIC TO CERTAIN WATER LEVELS. NOT THE MANUFACTURES FAULT THAT THE INSTALLER DOESNT PROPERLY SIZE THE PUMP TO THE APPLICATION. IN A PINCH ANY PUMP WILL DO THE JOB IF SIZED PROPERLY. THE LONGEVITY OF IT WILL DEPEND ON THE PRODUCT AFTER THE PROPER INSTALL. NOT TOO MENTION THAT IF THEY HAVE A SMALL PRESSURE TANK THAT THE PUMP WILL SHORT CYCLE AND BURN OUT FASTER ...

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Response from Utilitech Team

Thank you, we appreciate your comment. It is certainly correct that every application would benefit from a properly sized and installed pump and pres...

Utilitech TeamFebruary 7, 2018

StarWater-Utilitech

NOT GOOD

Would Not Recommend

IT DID LAST 5 YEARS TO THE DAY. PREVIOUS PUMP WAS OVER 12 YEARS OLD. ONLY ONE LOWES STOCKS!!

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Response from Utilitech Team

I am sorry the pump did not last as long as you feel it should have. You are always more than welcome to call us at technical support for any issues ...

Utilitech TeamJanuary 3, 2018

StarWater-Utilitech

Worst piece of junk ever

Would Not Recommend

No wonder they have a one year warranty. Ours quit after 1 year and 3 days. No more Utilitech for us.

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Response from Utilitech Team

I am sorry to hear of your problems with our product. Did you try and call our tech support line @ 1-800-742-5044 for assistance. We would be glad to...

Utilitech TeamDecember 18, 2017

StarWater-Utilitech

Submirsible Pump

Would Not Recommend

I drove over 50 miles to Yuba City to buy this pump just to get it home and it doesn't work at all. Now I have to drive over another 50 miles to return it. I am not happy. Lowes will be lucky if I ever buy anything from them again.

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Response from Utilitech Team

We understand you are having problems with your pump, If you would like to call us directly at technical support, 1-800-742-5044 we would be glad to ...

Utilitech TeamNovember 28, 2017

StarWater-Utilitech

"You buy cheap....you get cheap!"

Would Not Recommend

Once power was applied to the pump via the 30/50 pressure switch, pump would run for only a few seconds, then shut off for 20 to 30 seconds although voltage was still going to the pump motor. Pump motor would short cycle like this for several minutes until the water pressure reached the pressure switch shut-off of 50 psi. Pump was then checked by sliding the Pitless Adapter from the system and by-passing the pressure switch. Water flow was observed at the male end of the Pitless Adapter, and th...

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Response from Utilitech Team

Hello, can you please give us a call so we can help resolve this issue, you can reach us directly at 800-345-9422 Ext. 6626 Read More

Utilitech TeamNovember 9, 2017

StarWater-Utilitech