
Ratings & Reviews for Thor Kitchen 50-lb Ice Per day Cubed Ice Maker ( Stainless steel ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The ice maker produces ice efficiently and in large quantities, with many customers praising its performance and sleek design. However, some users have experienced issues such as problems with the pump, ice not breaking apart properly, and the machine being quite noisy. There are also concerns about the reliability of the product and the quality of customer support.
Customer review summary generated by AI, including incentivized reviews.Nice Ice Maker
Would RecommendGood ice maker - makes good ice, just a little loud when it’s actively making ice.
Verified Purchaser
Great ice maker
Would Recommend[This review was collected as part of a promotion.] We bought this for a new kitchen. We’ve had several icemakers in the past. None of them compare. The ice is awesome. The quantity is unbelievable and the consistency is great.
From Thor Kitchen
Internal leak
Would Not RecommendIt's a lovely looking machine. But mine sprung an internal leak within the six months. I now have mold in my cabinet. It's not an install problem. The water is coming from the pump area inside the box.
A Waste Of Money & Resources
Would Not RecommendWhat THOR does not tell its buyers is that this unit operates at 40 degrees Fahrenheit. It does not keep the ice frozen but allows it all to melt within 48 hours. This information was only revealed after the service technician called THOR technical support during a service call. It’s operating temperature is not available information on THOR’s website or other online sources. If you are using a great deal of ice this is not big deal. However, for the occasional user it is a waste of water and e...
Beautiful!
Would Recommend[This review was collected as part of a promotion.] I am so glad I decided to purchase this ice maker. It looks fabulous in my kitchen island!
From Thor Kitchen
The team is delighted to hear that you are enjoying your new unit. Cheers!
Ice making MOFO
Would Recommend[This review was collected as part of a promotion.] This icemaker is awesome. We are a family of four and we use ice regularly throughout the day. It quickly makes a ton of ice and you can adjust the cube size setting. Not like Sonic ice but thinner more manageable cubes. To be honest the highest setting with the biggest ice cubes were really hard to break up cause it comes out in sheets and the machine stays nice and cold but we changed it to a smaller setting and nice is perfect. Scoops nice ...
From Thor Kitchen
Hi there, we appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying your new unit. Cheers!
Thor ice maker
Would Recommend[This review was collected as part of a promotion.] Next clear ice custom made for my ice-addicted senior cat Cheshire who requires 3 ice-filled bowls at the same time. He has kidney disease and must be well hydrated!
From Thor Kitchen
Hi there, thanks for leaving such an awesome review! We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying y...
Reconsider buying this
Loud, does not cut the sheets of cubes well
Verified Purchaser
Hello, please reach out to service@thorinternational.com for any assistance.
Great Ice Maker
Would RecommendAfter spending hours reading the reviews on all freestanding ice makers, I decided on this one. The main complaint on this one was the ice cubes didn't break apart easily. After installing the ice maker, they were correct. After reading the instruction manual, I reduced the size of the ice and ice cubed became very easy to break apart.
Hi there, thanks for leaving such an awesome review! We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying ...
Great Ice Maker - Easy to Install
Would Recommend[This review was collected as part of a promotion.] We bought this a few days ago, installation procedure was easy, good instructions, clear ice was made immediately! We installed underneath a counter, and dimensions provided were very true.
From Thor Kitchen
We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying your new unit.
Admittedly we just got this today but I have to say that while the ice is being made, this ice maker is louder than my dishwasher. Hopefully this subsides once the ice is caught up. Also, If you want to reverse the door, just be aware the “Thor” logo will now be upside down at the top of the door instead of right side up at the bottom if you don’t want to switch the door. So far have called customer service but no answer. Will (try) and keep y’all posted once I’ve had this for a week or so.
Hi Bettina,
Yes, once the ice bin is more full, you should see the noise level drop. If you reversed the door and need an extra logo, that...
IN LOVE
Would Recommend[This review was collected as part of a promotion.] We love our ice maker. So pleased and love the square cubes.
From Thor Kitchen
ice
Would Recommend[This review was collected as part of a promotion.] good product for a small space thanks you very much
From Thor Kitchen
LOVE THIS
Would Recommend[This review was collected as part of a promotion.] I bought this item and am in love with the size, the style and the convenience
From Thor Kitchen
Awesome product
Would Recommend[This review was collected as part of a promotion.] We just built a new home and this is the best thing we could have done!
From Thor Kitchen
Very noisy fan.
[This review was collected as part of a promotion.] We’ve had other ice machines and they are noisy when the ice falls. But the Thor Ice Machine fan is very loud.
From Thor Kitchen
Worst ice maker ever
Would Not RecommendSheets of ice don’t break apart when dropping. As part of a basement finish and was onsite for 90 days before install and now can’t get Lowe’s to help. So not only would I not buy the ice machine, won’t shop at Lowe’s again.
Hi,
This ice machine is designed to drop ice as a sheet only. It can easily be broken with the ice scoop. If you are unhappy with the prod...
Thor ice maker
Would Recommend[This review was collected as part of a promotion.] Replaced a uline ice maker with the Thor1501. Extremely easy swap, plug and play essentially. Built in pump is a huge win as other high end models require a separate purchase of the pump. Rapid start up, quick ice cycle. Had a full bin of crystal clear ice overnight. Could not be happier with the aestethic and function of this product. Would recommend this to family and friends.
From Thor Kitchen
Works great
Would Recommend[This review was collected as part of a promotion.] We’ve had this ice maker for a few weeks and it’s been great.. it’s produces ice quickly and tastes great especially having the filtered water. I love the interior light and the ability for it to quit making ice when bin is full..
From Thor Kitchen
Hello,
We do apologize for the issues you are experiencing with your unit. Please allow us to further look into this and be able to provide a so...