Ratings may include incentivized customer reviews.
What Customers Are Saying
The product effectively cleans hard-to-reach areas and traps dust efficiently. Users report being able to clean their entire home quickly and easily with the extendable handle and adjustable head. The fluffy fibers effectively capture dirt and prevent it from spreading through the air.
Customer review summary generated by AI, including incentivized reviews.Horrible product
Would Not RecommendThere were no pockets to attach duster to handle so the product was useless... don't know if box was defective but will never buy again
From swiffer.com
So Easy To Use
Would RecommendThis thing is awesome!!! I usually hate trying to dust because it feels like you just move it all around in circles! Static is not my friend! But with this, it means keeping everything dust-free is a breeze. I feel like a cleaning goddess! The only downside I found is that they couldn’t be washed.
From swiffer.com
Great idea but dusters won’t stay on handle
Would Not RecommendDusters don’t stay on handle but if you just use them without the handle they work great. Been using swifter wet and dry for floors and they’re great, but these don’t have any way to hold the duster to the two pronged fork handle without a rubber band
From swiffer.com
We're sorry that a loyal Swiffer fan like you has been having this experience, since we always want you to be able to use our products with ease. To e...
Needs attachment redesign
Would Not RecommendI agree with those who note it's impossible to get a new duster on the handle securely and effectively. Most times it comes off; other times I'm dusting with the plastic attachment! The two "slots" you say are there are impossible to find--or they're not actually slots. Needs redesign!
From swiffer.com
We expect our Dusters to make cleaning a breeze, so we're disappointed to hear this, Cyndi! The last thing we want is for you to struggle with yo...
Very disappointed with the handle design
Would Not RecommendI bought a Heavy Duty Starter Kit recently, to dust around my computer desk, with monitors, mouse, keyboard, USB backup device, and the usual stuff. I found the duster to be very effective, but the design of the handle, at least the portion that is meant to grip the duster, is too slippery, and I found the duster comes off frequently as a result. Also, there are no instructions for replacing the duster onto the handle. I've seen a note on this site, in relation to a similar complaint, explaini...
From swiffer.com
We expect the pads to stay on the Duster to make cleaning a breeze, so we're disappointed to hear this! Quality is very important to us, and our team ...
Why did you change the handle design
Would Not RecommendThe new handle design is terrible. You spend more time picking the duster off the floor than you actually do dusting. I hate the design...
From swiffer.com
Your feedback is important to us, and we’ll make sure your comments on the handle design are heard by our team. If you’d like to tell us more, please ...
NOT AS GOOD AS IT USED TO BE
Would Not RecommendHad I rated this duster a few years ago I would have given it a 5; however, here lately they seem to leave as much in the air as on the duster. Love the floor cleaners but getting harder to find the solution.
From swiffer.com
Our Dusters should trap and lock dust as well as you remember, and we’re sorry to hear that wasn’t the case for you lately! It may help to know the mo...
Worst Swiffer Product
Would Not RecommendTerrible product packaging. Inadequate instructions on attaching duster to handle. Website isn't any better. Very disappointed.
From swiffer.com
The Swiffer Dusters have been designed to make dusting a breeze. To attach the duster, place the handle in the two slots on the side. If you have any ...
Best Duster Ever!
Would RecommendI love them because they don't slide off when using them like the other imitation brands do. I use both sizes, the short and the adjustable long one is great for ceiling fans. Just wondering if they are able to be cleaned and used again?
From swiffer.com
I can not dismantle the stick
Would RecommendIt works good. I just can't dis-assemble the stick to get it back in the box.
From swiffer.com
We apologize for any confusion, once our Heavy Duty Dusters are assembled we don't recommend taking the handle pieces apart. If you have any questions...
So over priced
Would Not RecommendI love the original swifter duster because it way easier to use and cheaper. My local stores now only carry the 360 products now and I’m so frustrated!!! The duster never goes on easily because half the time the sleeve to hold it on is clogged with glue or something. Such a pain!!! If I can find something easier I will switch or please bring back the original!!!!!
From swiffer.com
We're sorry to hear that the dusters aren't being held on the handle correctly! You should always get the great results that you're expecting, so plea...
Flimsy and Frustrataing
Would Not RecommendThis is an inferior product to previously owned dusters. The 'locking' mechanism for the dual head does not stay locked; the extendable handle retracts constantly (there is no way to lock it into place), and the dusters pull off with the least bit of resistance. It doesn't collect more dust, either. This was a total waste of money; disappointing, flimsily made and frustrating to use.
From swiffer.com
We're sorry to hear this was your experience, we expect our products to stick together while you clean! We'd like to learn more about what happened so...
+12484213641
Would Not RecommendI wrote to you about a month ago to see why my swifter hallway come off ,you said there is a locking mechanism but they are still coming off everytime I dust what is wrong,I even went and bought new ones,I might get a different brand
From swiffer.com
We'd love to help you further, please give us a call at (800) 214-8734!
Love my floor swifter!
Would RecommendThe only downside of this product is I would like it to be larger.
From swiffer.com
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Would Not RecommendThis product is awful. I really thought Swiffer would do better than this. It's made as cheaply as it can be. The duster won't stay on the pole, it's impossible to put a new one on. I won't recommend them to anybody nor will I buy the refills.
From swiffer.com
We expect our Dusters to hold on, and we'd like to learn more about what happened so we can help. Please give us a call at (800) 214-8734!
Not so good
Would Not RecommendI have been buying for years. They were very good at first but now dust just moves around. I’ve found that I need to spray with dust spray to keep on swiffer. Love the long handles though. Just not so good anymore
From swiffer.com
Dust should be a breeze to clean with the Swiffer Duster. We would like the chance to chat, get a bit more information and get your confidence in them...
Bharati_CD
Would RecommendSwiffer Heavy Duty Dusters TRAP + LOCK up to 3x more* dust & allergens.** 360 degrees of specially coated fibers grab onto dust & don't let go. They are uniquely designed to Trap + Lock dust from every direction. *vs. feather duster, **common inanimate allergens from cat and dog dander & dust mite matter
From swiffer.com
Dusters won't stay on handle
Would Not RecommendWhen dusting the duster keeps falling off the handle. I can't dust in hard to reach places because it wont stay on the handle. Not real impressed. if I use it by hand it picks up dust great but that was not why I purchased it.
From swiffer.com
We're so glad you brought this to our attention, Janis. To ensure that the Duster refill stays on the handle, be sure that the prongs of the handle ar...
half of duster wisps are not cut
Would Not RecommendDidn't go all the way around like promised, and ripped while trying to put on duster. I will not buy this product again. Old T-shirt worked better.
From swiffer.com
We're confident that our Dusters will help trap and lock more dust than your t-shirt! We're sorry to hear that this last box disappointed you-- please...
Make a Mop with These!
Would RecommendCan't stand the Swiffer Mop. Pushes doesn't lock. These dusters are awesome and we've used them for some time. Reinvent the dry mop using longer versions of these on the current dry mop pole (w 360 swivel) and you've got a winner.
From swiffer.com
We're so happy that you love our Dusters! We'll let the team know that you think they'd be great for our Sweeper as well. We can't make any promises, ...

This certainly isn't the experience we'd like you to have, since our products do go through many quality checks to ensure that they reach you in the b...