Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Counter-Depth 18-cu ft 3 -Door 33-in Wide with Ice Maker ( Fingerprint Resistant Stainless Look ) ENERGY STAR Certified

Ratings & Reviews for Samsung Counter-Depth 18-cu ft 3 -Door 33-in Wide with Ice Maker ( Fingerprint Resistant Stainless Look ) ENERGY STAR Certified

4.2
1841
Review
 4.2 out of 5
1841 Reviews


74% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has a sleek design and spacious interior with a bottom freezer and ice maker that many customers appreciate. However, some users have experienced issues with the cooling and freezing functions, and a few have reported the appliance stopped working after a short period of time. The reviews are mixed, with positive feedback on the product's features and performance, balanced by concerns about reliability.

Customer review summary generated by AI, including incentivized reviews.
1841 Customer Reviews

Disappointed tremendously!

The gentlemen arrived and as soon as he walked in my dog (who is locked up in an indestructible crate) started barking, he turned to walk out. I had to explain to him my dogs are locked up. After sitting the refrigerator in its place he says the hose isn't long enough (10' hose that was charged $17.99 with my refrigerator) but from the back of my refrigerator to the pipe is only 9.16'.) What a crappy service man we had today and now stuck with hooking it up ourselves. Let's not mention the scrat...

Was this Review Helpful ?
Response from Samsung

Dear Valued Lowe's Client,

We strive to assist you anytime. To better assist you, don't hesitate to contact our Lowe's Custome...

SamsungFebruary 4, 2026

Samsung

Snug fit with a little wiggle room

Would Recommend

I liked the refrigerator very much! It is a good size for our home. I had to google instruction for working the ice maker, temperature ect.

Was this Review Helpful ?

Interesting

Would Recommend

[This review was collected as part of a promotion.] While my new smart refrigerator keeps perfect temperatures. I was chatting with assistance to find out what temperature I need to leave my refrigerator on when we go away for a few months. In addition, I needed some guidance and how to shut off the ice maker. All the answers to these two questions and more were available on the app.

January 26, 2026

From Samsung US

Sleek Counter Depth Refrig

Would Recommend

Sleek, nice looking counter depth refrig working great

Was this Review Helpful ?

Excellent Refrigerator

Would Recommend

[This review was collected as part of a promotion.] Great energy efficient refrigerator with great ice maker an lots of space for storage

January 22, 2026

From Samsung US

Not great

Would Not Recommend

A gallon of milk messes all the shelving up. The door flipper isn’t consistent and it’s a new fridge

Was this Review Helpful ?
Response from Samsung

Greetings!

We understand how frustrating it can feel when a brand-new refrigerator does not behave the way you expect in everyday use, esp...

SamsungJanuary 21, 2026

Samsung

Good Service.

Would Recommend

Great product!

Was this Review Helpful ?

An OK refrigerator

[This review was collected as part of a promotion.] This Smart refrigerator is OK but it makes occasional sounds that you have to get used to. Wish that the shelves were more adjustable so as to accommodate more of a variety of sizes of items to refrigerate. And this particular unit doesn't have a cold water dispenser.

January 13, 2026

From Samsung US

Huge refrigerator

Would Recommend

[This review was collected as part of a promotion.] Inside the refrigerator has large space. The LED light is bright and i can use App. Control the temperature.

January 13, 2026

From Samsung US

excellent features

Would Recommend

[This review was collected as part of a promotion.] love the control features and ability to connect to smart things, awesome fridge

January 12, 2026

From Samsung US

Good storage

Would Recommend

[This review was collected as part of a promotion.] We like it so far. Has good storage, nice design and works well.

January 12, 2026

From Samsung US

Does NOT have an internal water filter.

Would Not Recommend

Very disappointing that this Samsung model DOES NOT have an internal water filter. PROS: Counter depth yet very spacious; smooth doors and glass shelves easy to clean; freezer is deep and very well designed; electronic temp control easy to use; fridge itself easy to roll forwards/backwards. CONS: NO internal water filter; need to purchase/install an inline water filter for the icemaker; limited height adjustment for shelves, can only fit 2 gallon jugs (one at bottom of each door) as they do ...

Was this Review Helpful ?
Response from Samsung

Greetings,

We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator.

Here is a ...

SamsungJanuary 9, 2026

Samsung

poor customer service

Would Not Recommend

purchased in March 2025. condenser fan motor went out December 18 2025 lost about $700 in food that was in it for a Christmas gathering. contacted Samsung about repairing it. scheduled repair services with the service center. no return calls appointments cancelled the day of appointments do not buy

Was this Review Helpful ?
Response from Samsung

Hi Jim,

We understand how upsetting it is to lose food for a special holiday gathering, especially after recently purchasing the appliance...

SamsungJanuary 9, 2026

Samsung

The delivery people and set up were very courteous

Would Recommend

We liked the availability and quickness of delivery

Was this Review Helpful ?