
Ratings & Reviews for Samsung Counter-Depth 18-cu ft 3 -Door 33-in Wide with Ice Maker ( Fingerprint Resistant Stainless Look ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator has a sleek design and spacious interior with a bottom freezer and ice maker that many customers appreciate. However, some users have experienced issues with the cooling and freezing functions, and a few have reported the appliance stopped working after a short period of time. The reviews are mixed, with positive feedback on the product's features and performance, balanced by concerns about reliability.
Customer review summary generated by AI, including incentivized reviews.Disappointed tremendously!
The gentlemen arrived and as soon as he walked in my dog (who is locked up in an indestructible crate) started barking, he turned to walk out. I had to explain to him my dogs are locked up. After sitting the refrigerator in its place he says the hose isn't long enough (10' hose that was charged $17.99 with my refrigerator) but from the back of my refrigerator to the pipe is only 9.16'.) What a crappy service man we had today and now stuck with hooking it up ourselves. Let's not mention the scrat...
Snug fit with a little wiggle room
Would RecommendI liked the refrigerator very much! It is a good size for our home. I had to google instruction for working the ice maker, temperature ect.
From Counter-Depth 18-cu ft 3 -Door 33-in Wide with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Interesting
Would Recommend[This review was collected as part of a promotion.] While my new smart refrigerator keeps perfect temperatures. I was chatting with assistance to find out what temperature I need to leave my refrigerator on when we go away for a few months. In addition, I needed some guidance and how to shut off the ice maker. All the answers to these two questions and more were available on the app.
From Samsung US
Sleek Counter Depth Refrig
Would RecommendSleek, nice looking counter depth refrig working great
From Counter-Depth 18-cu ft 3 -Door 33-in Wide with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Excellent Refrigerator
Would Recommend[This review was collected as part of a promotion.] Great energy efficient refrigerator with great ice maker an lots of space for storage
From Samsung US
Not great
Would Not RecommendA gallon of milk messes all the shelving up. The door flipper isn’t consistent and it’s a new fridge
From Counter-Depth 18-cu ft 3 -Door 33-in Wide with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Greetings!
We understand how frustrating it can feel when a brand-new refrigerator does not behave the way you expect in everyday use, esp...

Good Service.
Would RecommendGreat product!
From Counter-Depth 18-cu ft 3 -Door 33-in Wide with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
An OK refrigerator
[This review was collected as part of a promotion.] This Smart refrigerator is OK but it makes occasional sounds that you have to get used to. Wish that the shelves were more adjustable so as to accommodate more of a variety of sizes of items to refrigerate. And this particular unit doesn't have a cold water dispenser.
From Samsung US
Huge refrigerator
Would Recommend[This review was collected as part of a promotion.] Inside the refrigerator has large space. The LED light is bright and i can use App. Control the temperature.
From Samsung US
excellent features
Would Recommend[This review was collected as part of a promotion.] love the control features and ability to connect to smart things, awesome fridge
From Samsung US
Good storage
Would Recommend[This review was collected as part of a promotion.] We like it so far. Has good storage, nice design and works well.
From Samsung US
Does NOT have an internal water filter.
Would Not RecommendVery disappointing that this Samsung model DOES NOT have an internal water filter. PROS: Counter depth yet very spacious; smooth doors and glass shelves easy to clean; freezer is deep and very well designed; electronic temp control easy to use; fridge itself easy to roll forwards/backwards. CONS: NO internal water filter; need to purchase/install an inline water filter for the icemaker; limited height adjustment for shelves, can only fit 2 gallon jugs (one at bottom of each door) as they do ...
From Counter-Depth 18-cu ft 3 -Door 33-in Wide with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator.
Here is a ...

poor customer service
Would Not Recommendpurchased in March 2025. condenser fan motor went out December 18 2025 lost about $700 in food that was in it for a Christmas gathering. contacted Samsung about repairing it. scheduled repair services with the service center. no return calls appointments cancelled the day of appointments do not buy
Hi Jim,
We understand how upsetting it is to lose food for a special holiday gathering, especially after recently purchasing the appliance...

The delivery people and set up were very courteous
Would RecommendWe liked the availability and quickness of delivery
From Counter-Depth 18-cu ft 3 -Door 33-in Wide with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Dear Valued Lowe's Client,
We strive to assist you anytime. To better assist you, don't hesitate to contact our Lowe's Custome...