
Ratings & Reviews for Samsung Counter-Depth 18-cu ft 3 -Door 33-in Wide with Ice Maker ( Fingerprint Resistant Stainless Look ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator has a sleek design and spacious interior with a bottom freezer and ice maker that many customers appreciate. However, some users have experienced issues with the cooling and freezing functions, and a few have reported the appliance stopped working after a short period of time. The reviews are mixed, with positive feedback on the product's features and performance, balanced by concerns about reliability.
Customer review summary generated by AI, including incentivized reviews.great except no door handles
Would RecommendI purchased this refrigerator because it was almost exactly the same as the one I had before (purchased in 2014). Its dimensions and features are exactly what I want and need (counter depth, french doors, freezer on the bottom). The only thing I really dislike is that this current model, unlike the previous one, does not have door handles. You have to open the doors by grooves on the top or bottom and this requires an inconvenient reach in either case. It's annoying, especially if you want thing...
From Counter-Depth 18-cu ft 3 -Door 33-in Wide with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Great
[This review was collected as part of a promotion.] Great ????????????????????????????????????????????
From Samsung US
Astoundingly Atrocious Customer Service
Product is fine but I purchased this refrigerator to replace a Frigidaire refrigerator I bought online from Lowes. The Frigidaire arrived on 9/13/25 but was defective. When the Samsung was delivered on 9/15/25, the delivery team removed the defective Frigidaire. Today is 10/8/25 and I have just spent over an hour on the phone with Lowes customer service in my latest unsuccessful attempt to get a refund for the defective Frigidaire refrigerator. I have spoken with various departments at Lowes ove...
From Counter-Depth 18-cu ft 3 -Door 33-in Wide with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Do not buy unless you never want to clean your fri
Would Not RecommendI wish I had never purchased this refrigerator! We've been using it since June and recently something spilled on the bottom shelf. It should have been easy to take out the shelf and clean. Not! After reviewing various YouTube videos and looking on the Samsung site itself we finally figured out how to get the shelf out but the glass does not come off so that you can clean under it! What a stupid design for refrigerator! It should be designed to be easily cleaned and taken apart without having to ...
From Samsung US
Hello there, \n\nWe understand how frustrating it must have been to spend so much time just trying to clean a simple spill, especially when you expect...
Actually 3.5+stars
Would RecommendCounter depth, Energy star. It still shows fingerprints like crazy, and the self closing doors don’t.
From Counter-Depth 18-cu ft 3 -Door 33-in Wide with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Hi there,
We want you to have a better experience using your refrigerator. Allow us to help you.
If the self-closing doors of ...

Defective
Would Not RecommendDefective . Makes an extremely loud noise ever few hours.
From Counter-Depth 18-cu ft 3 -Door 33-in Wide with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Hello,
We understand how it feels to deal with a noisy refrigerator. Let us help.
We recommend checking the resource below for ...

These don’t last.
Would Not RecommendWe bought this one 3 years ago had moments of not freezing up enough or cold enough now completely not working at all
From Samsung US
Sammy, we understand the significance of a working refrigerator in your home. Let us help you. Please refer to the resources below to rectify your con...
The width is not to deep. Also no cheese drawer
Would RecommendI like how it does not habe handles on it. It is sleek looking machine
From Counter-Depth 18-cu ft 3 -Door 33-in Wide with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Don’t waste your money.
Would Not RecommendTERRIBLE fridge. Nothing but problems from the beginning, have been dealing with Samsung “customer care” for almost 3 months now. They do not care about their customers what so ever, I even had a rep LAUGH at the fact I said I had a special needs child. They do no honor they warranty, and will give you nothing but problems. I will be purchasing another branded refrigerator so I never have their products in my home again. GARBAGE.
From Samsung US
Hi there, We strive to assist you at any time with your oven. We would like to discuss further details on how we can help you with your refrigerator, ...
Happy with purchase
Would Recommend[This review was collected as part of a promotion.] Loving it! And still getting accustomed to new storage design. Very cold, cooled quickly after install, It replaced my 40 yo freezer top, fridge bottom- my old back & hips couldn’t handle it anymore. This design is so convenient, lots of storage in the doors, love the freezer sliding drawer; learned to put my tea & common drinks in the R door-to open just one door. I don’t need a dispenser-ice maker works great, I keep it turned Off a good bit....
From Samsung US
Looks are deceiving
Would Not RecommendThe inside is too shallow. Fridge looks big but only in size externally.
From Counter-Depth 18-cu ft 3 -Door 33-in Wide with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Hi there,
Thank you for your feedback on our refrigerator. Should you need support in the future, please don’t hesitate to reach out to u...

Dear Valued Lowe's Client,
We strive to assist you at any time. To better assist you, don't hesitate to contact our Lowe's Cus...