Ratings & Reviews for Samsung POWERbot R7040 Auto Charging Pet Robotic Vacuum

There must be better robotvacs out there

We have tried and tried, but have several problems with this model. If a rug is too think, it thinks there’s a wall, and wont try to clean it. It cleans one area over and over, and doesn’t even find others. Goes back home, then restarts on the same areas again. Moves very slowly vs. others I have seen, so it takes forever to do the house. Most of our floors are hardwoods/tile, with area rugs.

Useless

what a disappointment. it can't get onto area rugs. the navigation system gets confused and it will spin around in circles. it bumps into things and damages walls. battery life lasts less than a half hour. useless. now collection dust in the closet.

Not Worth the Price

i am very surprised consumer reports gave this the rating advertised. this vacuum has a load of problems. first, the cyclone part of it that is supposed to provide so much suction power actually causes more problems. the opening is too small and so hair and dust just get stuck in the connection and the bin never fills up which causes the vacuum to quickly stop picking up anything. the brush head constantly falls off and the buttons that click into place are feeble, making it difficult to con...

Horrible product

i would never buy this product again. 1st, everything gets caught in the circular part that it fills up after 2 minutes. it doesnt push the debris into the larger chamber like it should. 2nd it stopped working and i was too late contactingnsamsung (by 12 days). meaning my warranty expired 12 days before i contacted them so there is nothing they could do for me. its my fault i didn’t contact them right away but i had been too busy. i also dont think it should stop working within a year of purcha...

Great features!

I bought it 4 month ago and I am very frustrated. No vacuum, no refund.

Broken after a few weeks

it works fine for a few weeks then it started acting like it was hitting something ( go forward and then reverse )

Powerbot wont charge

i bought a samsung r7040 powerbot nov. 28 2017. it has vaccummed our house maybe 30 times. about a year and 1/2 ago it stopped charging. i thought it might be the battery so i purchased an new one. that did not fix the problem.

Not as good as our old powerbot!

we bought this thinking "newer is better", but it has been a big let down. first, the waste basket isn't as big as our old one, so we are constantly stopping it to empty it in the middle of cleaning one room. the battery doesn't last at all, and it only cleans one direction, instead of doubling back on its pattern and criscrossing. very disappointed! if you have the older version, hang on to it!!!

Junk

my did not even last a year. don't waste your money.

broke in 6 months

this vacuum worked well and then just stopped working about 6 months later. i have just contacted customer support, lets hope they make things right. this is an expensive product, should last longer than 6 months.

Don't buy if you own a dog

i am a samsung loyal customer, i have the tv, fridge, washer, dryer, etc. this one though is no good. i have a chocolate lab (just one) who regularly gets haircuts to reduce hair in the house and keep him cool in the warm weather. the powerbot, pretty much instantly gets clogged up with his hair and will not vacuum anything. i find myself having to clean it 3-4 times every time it goes out to vacuum. i can honestly say don't bother as my dog does not have long shaggy hair (and it is the most com...

Not connecting to app

It never connects to any smart app. We cant see what area it is cleaned in map in app.

Becoming the WORST company ever!

I currently own a Samsung: Diswasher, Refrigerator, Range, Microwave, Washer, Dryer, 4 Televisions, and a PowerBot Robot Vacuum that is simply a floor decoration. The rubber brush on the bottom got chewed up by a string from a rug. Samsung says you have to call Samsung Parts to get a replacement. They do not have one. Samsung's response is that they must not make the brush anymore. REALLY? You design, build, and sell a product that if any little thing goes wrong, it is just too bad so sad?...

Good, but Expectations Not 100% Met

Overall acceptable on performance, but not impressive. After having the vacuum for over 4 months there have been some issues. The brush that comes with it became tangled in pet hair (marketed as a pet hair brush) after the first use and became so entangled/embedded that it cut groves into it (pictured). We have to keep cutting it out with a knife, 2 to 3 times a week, to keep it clean. The other huge annoyance is that the small hole/gap between the canister and the brush constantly becomes...

Does nothing but throw codes

this vacuum does nothing but throw error codes no matter how clean you keep it . it is a huge waste of money

Actually works really well!

had this for almost 6 months. bought it for my wife who every year wants that tech gift you never expect to deliver but i have to get it for her anyway. to my surprise, almost shock - it did an amazing job. cleaned really well. has been doing so everyday since she got it. it's my favorite vacuum! to the point of a few bad reviews... i still a vacuum. it needs to be cleaned and maintained to get continued trouble free results. the brush needs to be cleaned, you should clean the canister once an...

Great deal

it's a great smart vacuum! so far so good in the early goings. i would only suggest that the dust bin be larger. it arrived in a timely fashion and appears to be high quality. the product also looks nice and has a good app, although i'm not sure why it has a remote control too. it also seems quieter than a similar irobot vacuum that this is replacing. it was shipped in a timely manner.

READ - Amazing Product

his name is robo-zilla in my house. this device performs exactly like how you take care of it. make sure to not only clean your filters regularly, but to also clear any hair collected in the brushes. i previously owned a eufy robovac but bought this device due to its features. i have a bunch of furniture around seperate rooms in my apartment, and the visual camera that scans the ceiling is absolutely genuis. when the robot meets an edge on normal mode you will hear it kick up to high gear, and v...

Slow but works

it is quite slow and can't clean corners. if it's dark, it confuses. didn't go up to the area rug by itself so we have to move it up. but it does my work for me and comes with easy cleaning filters.