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4-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (White) ENERGY STAR

Ratings & Reviews for Samsung 4-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (White) ENERGY STAR

2.9
335
Review
 2.9 out of 5
335 Reviews


45% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has mixed reviews. Some users report effective cleaning, quiet operation, and efficient resource usage. However, many have experienced significant issues, including excessive vibration, frequent breakdowns, and poor durability. Given the number and severity of negative experiences, the overall quality and reliability of the product are questionable.

Customer review summary generated by AI, including incentivized reviews.
335 Customer Reviews

Great

Would Recommend

I bought this six months ago. So far it hasn’t givoany issues. I wish I would of bought the pedestal cause with out it, you back will feel it.

November 8, 2018

From Samsung US

Response from Samsung Care

Hello Michael, we are always looking for ways to improve our products and feedback like yours allows us to achieve that goal. Thank you for being a va...

Samsung CareNovember 8, 2018

Out of balance nightmare

Would Not Recommend

Washing more than 4 towels makes machine rock and stop!

November 8, 2018

From Samsung US

Response from Samsung Care

Hello, I know that this can be a frustrating experience. I want you to know that we are here for you. Here is a guide that has plenty of information a...

Samsung CareNovember 8, 2018

My clothes have never been cleaner

Would Recommend

In comparison to my last washer, my Samsung washer is superior. I like the allergen washing cycle. My clothes and bedding come out very fresh and clean. This is an excellent product and I highly recommend it.

November 7, 2018

From Samsung US

Response from Samsung Care

Hello, I am glad you decided to take the leap over to the Samsung brand. We are happy to have you as part of the Samsung family! ^Michelle

Samsung CareNovember 8, 2018

Everything and more!!

Would Recommend

[This review was collected as part of a promotion.] Been using for about a year and still works as if new!!!

November 4, 2018

From Samsung US

Great features for the price.

Would Recommend

[This review was collected as part of a promotion.] Purchased washing machine about a year ago under a Black Friday deal. Got a great price on the washer and matching dryer. So far, the washing machine has proved to be an excellent value for the price paid, with a lot of useful features. It appears to be energy efficient, and does a great job cleaning our clothes. We compared the Samsung to other similar washers in the same pricepoint with similar features, and found the Samsung to be best...

November 3, 2018

From Samsung US

Great Washer

Would Recommend

[This review was collected as part of a promotion.] I bought this 2 years ago and it has worked flawlessly. It did stop working once but I just needed to empty the filter, which took less than 5 minutes. It also let's you know when you should run a clean cycle and it plays music when it's done, you can turn off the music if you want, but I like it.

November 2, 2018

From Samsung US

Large load

Would Not Recommend

Balance is usually OK. Shakes when spinning with large load.

November 1, 2018

From Samsung US

Built good

Bought this about two years. Still function well. No issues

November 1, 2018

From Samsung US

Great phone

Would Recommend

[This review was collected as part of a promotion.] Best phone I've ever owned. Only brand I'll ever get get

November 1, 2018

From Samsung US

Clothes smell so fresh!

Would Recommend

[This review was collected as part of a promotion.] I bought my Samsung front loading washer 10 months ago. With 6 children whom all play sports, I wash on average 3-4 loads of laundry per day. My Samsung does a wonderful job at keeping up with me. I also love it for washing comforters and bedding.

November 1, 2018

From Samsung US

Excellent product!

Would Recommend

This washer is super fast and it does a great job of cleaning clothes. I purchased mine over 6 months ago and it's still running like new.

November 1, 2018

From Samsung US

Works like a dream!

Would Recommend

I purchased my washer months ago and I'm still sooooo in love

October 31, 2018

From Samsung US

Samsung front load

Would Not Recommend

[This review was collected as part of a promotion.] After having the machine for 2 years, 6 months, one of the sensors would come on, it started there was a leak, but it wasn't. Had someone to come repair it, they couldn't, ended up buying a Maytag, needless to say, the Samsung washer is in the garage. One good thing I can say about it, when it worked, it worked well, next time I'll purchase the extended warranty.

October 31, 2018

From Samsung US

Response from Customer Care

Hello Sam washer, We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologiz...

Customer CareJune 7, 2022

Great different washing cycles

Would Recommend

I have been using this for a year. This washer is great and have a lot washing cycles for different clothing and bedding types. Also great for pillows and duvets. Lots of room in the drum.

October 31, 2018

From Samsung US

Features very good

Would Recommend

I brought washer , dryer on February 2018 I enjoy it

October 31, 2018

From Samsung US

Awesome machine.

Would Recommend

[This review was collected as part of a promotion.] Well worth the money. This machine seems to be built better than my LG that lasted just 7 years. This time I went with Samsung and so far I am very pleased. Excellent value.

October 31, 2018

From Samsung US

Simply Awesome!

Would Recommend

[This review was collected as part of a promotion.] This washer is absolutely awesome! It is so simple to use, quiet, has steam and cleans clothes perfectly. We couldn't be happier with our purchase. Thank you Samsung for another great product!

October 31, 2018

From Samsung US

Great Washer

great washer for the price. Has easy dials for you to use. My only concern is that it is pretty noisy on the spin cycle. A little noisier than our other washers.

October 31, 2018

From Samsung US

Many great features

Would Recommend

[This review was collected as part of a promotion.] I've had the washing machine for about 6 months and it has performed perfectly.

October 31, 2018

From Samsung US

Known defect in circuit board.

Would Not Recommend

There is a known defect with the circuit board. Samsung techs know within 2 min on the phone the board went bad, and even stated its a common repair. 150 for a new board, but samsung wont sell it to you, they require a 15 dollar home repair visit. Expect to spend 300 to 400 in repairs between 12 and 18 months when most go bad.

October 10, 2018
Sweepstakes
Was this Review Helpful ?
Response from Samsung

Greetings Steven! Thank you for reaching out to me. Replacement parts can be purchased on Samsungparts.com. If a technician is required for the repai...

SamsungFebruary 3, 2021

Samsung