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Best Intentions I 12-FT Chic Greige Brown 39-oz sq yard High-performance polyester Textured Indoor Carpet

Ratings & Reviews for STAINMASTER Best Intentions I 12-FT Chic Greige Brown 39-oz sq yard High-performance polyester Textured Indoor Carpet

4.2
169
Review
 4.2 out of 5
170 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The carpet is described as high-quality, with customers praising its plush feel, color, and stain resistance. Many find it durable and suitable for households with pets and children. However, the installation process has been inconsistent, with some customers reporting issues like wrong color, damage, poor cleanup, and communication problems. When the installation is done properly, customers are satisfied, but issues with the process have led to dissatisfaction for some.

Customer review summary generated by AI, including incentivized reviews.
170 Customer Reviews

8 phone calls no one can help.

Would Not Recommend

I did not order the 12". I ordered the 15". It's been 23 days and I'm still waiting for a install.

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No foot prints

Would Recommend

Beautiful thick carpet

April 17, 2024
From Verified Purchaser
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Response from Manufacturer

Thank you for sharing your experience with Best Intentions III Crystal gray carpet. We love seeing 5 stars and are delighted that you are enjoying yo...

ManufacturerApril 22, 2024

shaw

Looks great

Would Recommend

Installers quick and efficient

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A more experienced installer with doing seams

Would Recommend

Product was what we wanted, however the installation of the carpet was not great.

March 24, 2024
From Verified Purchaser
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Response from Manufacturer

Hey there, Gator! We're glad to hear that Best Intentions II carpet has met your expectations, but we're sorry to learn about your experience...

ManufacturerMarch 26, 2024

shaw

Lowes very professional in store and at installati

Would Recommend

Excellent, polite, speedy service

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Would Recommend

Beautiful carpet, very plush and doesn't leave crushed areas from footprints or vacuum marks.

March 7, 2024
From Verified Purchaser
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Response from Manufacturer

Hello Sue1 - Thank you for taking the time to share your experience with our Best Intentions III Snowfall Off-white Polyester Textured Indoor Carpet!...

ManufacturerMarch 12, 2024

shaw

Amount of waste

Would Recommend

Carpet is almost done, looks great! Quite a lot leftover though.

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Response from Manufacturer

Farkles - Thank you for sharing your experience with Best Intentions III 12-Ft Frozen Gray 68.3-oz sq yard Polyester Textured Indoor Carpet! We'r...

ManufacturerMarch 7, 2024

shaw

David-f

Still waiting for it to be installed on Monday

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Color is Beautiful

Would Recommend

This carpet is sort of a solid color, but with some slightly lighter hues mixed in. It's the perfect background for any decor. It's a lovely, rich hue without being too dark or overwhelming. It is very soft and feels great underfoot.

February 29, 2024
From Verified Purchaser
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Response from Manufacturer

Hi AmyC - Thank you for sharing your experience with Best Intentions II 12-Ft Cobblestone Brown 53.6-oz sq yard Polyester Textured Indoor Carpet! It&...

ManufacturerMarch 5, 2024

shaw

Don’t believe anything that Lowes tell you

Would Not Recommend

Have not received the product yet

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Quality carpet and installation.

Beautiful carpet.

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Beware that the product you ordered

Would Not Recommend

We never received it, never received notification that the order had been back ordered six weeks and the store wasn’t notified. Extremely poor communications.

February 19, 2024
From Verified Purchaser
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