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Best Intentions I 12-FT Chic Greige Brown 39-oz sq yard High-performance polyester Textured Indoor Carpet

Ratings & Reviews for STAINMASTER Best Intentions I 12-FT Chic Greige Brown 39-oz sq yard High-performance polyester Textured Indoor Carpet

4.2
169
Review
 4.2 out of 5
168 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The carpet is described as high-quality, with customers praising its plush feel, color, and stain resistance. Many find it durable and suitable for households with pets and children. However, the installation process has been inconsistent, with some customers reporting issues like wrong color, damage, poor cleanup, and communication problems. When the installation is done properly, customers are satisfied, but issues with the process have led to dissatisfaction for some.

Customer review summary generated by AI, including incentivized reviews.
170 Customer Reviews

The look/feel of the carpet absolute perfection.

Would Recommend

This carpet is perfect to the touch no matter what touches it, the color is a lot lighter than expected and it doesn’t look so cobblestone like the picture showed. It was very heavy when it got delivered and trying to maneuver it around, but once we were ready for install it went very fast, the hard part was getting it out of the protective plastic, but after that it unrolled so smoothly that we had to get out of the way. Once we were done we definitely had to run over it with the vacuum and get...

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Response from Manufacturer

Thanks for the wonderful review, Lisa! We're thrilled to hear you’re loving the feel and look of your Best Intentions III carpet — and that Jacob...

ManufacturerApril 28, 2025

shaw

Awesome carpet excellent quality durable carpet

Would Recommend

Excellent quality Awesome carpet excellent quality durable carpet beautiful Color perfect product and great quality. Stain resistant carpet perfectly match for my space

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Response from Manufacturer

Thanks for the glowing review, Bp Poston! We're so happy to hear you’re loving the color, quality, and stain resistance of your Best Intentions I...

ManufacturerApril 25, 2025

shaw

Extremely Good Carpet

Would Recommend

A 12'x12' roll of carpet was delivered via semi in perfect condition. The carpet is very thick and plush, so thick that I decided carpet pad wasn't necessary. I installed it in the living room, and started with one corner to align the carpet. I had to move furniture and unroll the carpet as I went along. I especially like the pattern on how it looks against the wall. I have pets and this type of carpet will be helpful. Everyone who's seen it likes how it looks and feels.

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Response from Manufacturer

Thanks, Slim! We love hearing how much you (and your guests!) are enjoying your Best Intentions III carpet. The plush feel, easy install, and pet-fri...

ManufacturerApril 25, 2025

shaw

Very plush and comfortable

Would Recommend

The carpet is very nice and thick. Very easy to install and trim to fit the desired space. I need a new carpet in my living room. The old carpet I had was Berber so this is a huge upgradeThe carpet does feel a little stiff but I'm pretty sure over time it will get softer.

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Response from Manufacturer

Thanks for the great review! We're so glad to hear you're loving the plush feel and easy install of your new Best Intentions III carpet. Big ...

ManufacturerApril 28, 2025

shaw

Carpet installation

Would Recommend

Carpet looks great, stai. Resistant

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Response from Manufacturer

Glad to hear you’re happy with your Best Intentions III carpet, Greg! It’s a great choice, and the stain resistance makes it even better. Enjoy your ...

ManufacturerMarch 18, 2025

shaw

fabulous value when on sale!

Would Recommend

Great carpet; great Elite pad; when paired together it is like walking on a cloud! Installer was awesome!

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Response from Manufacturer

That sounds like the perfect combination, Bob! Best Intentions III with the Elite pad truly makes for a cozy, cloud-like feel underfoot. So glad to h...

ManufacturerMarch 18, 2025

shaw

Would Recommend

Great quality;Beautiful! Great deal/promotion! Very Happy! Excellent purchase...and free delivery to our home.

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Response from Manufacturer

We love hearing that you’re so happy with your Best Intentions III carpet, Rene! Beautiful flooring, great quality, and a great deal—sounds like a wi...

ManufacturerMarch 13, 2025

shaw

Quality Carpet & Nice Color

Would Recommend

Great quality carpet and I love the pretty light color!Just as I expected.

November 19, 2024
From
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Response from Manufacturer

Hi Mayd, thank you for your kind words! We’re so glad to hear you love the quality and the beautiful light color of your Best Intentions carpet. It’s...

ManufacturerNovember 22, 2024

shaw

Nice carpet

Would Recommend

The product was very nice

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Response from Manufacturer

Thank you for your review, Kathy! We're so glad to hear you're happy with the Best Intentions III carpet. Enjoy the comfort and style it brin...

ManufacturerNovember 15, 2024

style it brings to your space! —STAINMASTER Team />

Great service.

Would Recommend

The most installer did a great job

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Response from Manufacturer

Thank you, John! We’re delighted to hear that you had a great experience with the installation of Best Intentions II Vintage Gray carpet. Enjoy your ...

ManufacturerOctober 29, 2024

shaw

lowes is the best

Would Recommend

love mt carpet

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Response from Manufacturer

Thank you for the love, haf45! We're so happy to hear you're loving your Best Intentions III carpet. Lowe's definitely makes it easy to g...

ManufacturerOctober 24, 2024

shaw

Great product - Good team

Would Recommend

I really like the quality of the carpet that was installed. However, the installation took 5 hours longer than I was told, I was putting beds back together at 11 pm. Also, there is not a wall, a door or a floor molding that wasn’t scratched, dinged, dented, or broken. That was the most disappointing….

October 16, 2024
From
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Response from Manufacturer

CB875 - Thank you for your feedback on the Best Intentions III carpet. We're glad to hear you're happy with the quality of the product, but w...

ManufacturerOctober 16, 2024

shaw

ease in buying

Would Recommend

what I needed

October 3, 2024
From Verified Purchaser
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Response from Manufacturer

jojo - Thank you for your review! We're happy to hear that the Best Intentions I carpet was exactly what you needed and that the buying process w...

ManufacturerOctober 4, 2024

shaw

Top quality and unbeatable customer service

The new carpet is absolutely stunning and top quality. The entire process was flawless, great customer service and professional staff

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Response from Manufacturer

Cartel - Thank you so much for your kind words! We’re thrilled to hear that you love the quality of the Best Intentions III carpet and had such a smo...

ManufacturerOctober 1, 2024

shaw

Easy to clean

Would Recommend

It looks beautiful. Is a little rough tho.

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Response from Manufacturer

Sally - Thank you for your review! We're glad to hear that you're enjoying the beauty of the Best Intentions III carpet and find it easy to c...

ManufacturerOctober 1, 2024

shaw

check your order

not what i ordered

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Installers keep to schedule.

Would Recommend

Good quality carpet & luxurious pad. However I had GREEN carpet installed not GRAY like you have on this email. I was in fear that you had the wrong color, but it was exactly as I ordered. Just a little panic for a while.

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Response from Manufacturer

Sally - Thank you for sharing your experience! We're glad to hear that the carpet and pad are of good quality and that everything was installed a...

ManufacturerSeptember 26, 2024

shaw