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 13 Gallon Rectangular Touch Top Wastebasket with LinerLock

Ratings & Reviews for Rubbermaid 13 Gallon Rectangular Touch Top Wastebasket with LinerLock

2.1
152
Review
 2.1 out of 5
152 Reviews


20% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers are overwhelmingly dissatisfied with this trash can, with most reporting the lid fails to stay closed—a critical flaw appearing within weeks or months of purchase. Many describe the lid popping open spontaneously and resort to placing weights on top to keep it shut. Reviewers cite a broken or poorly designed latch mechanism and express frustration that replacement lids are unavailable online. A small group praises the stainless steel appearance and one-handed operation, but nearly all qualify praise with "if only the latch worked." Overall, customers consider it a waste of money despite initial brand expectations.

Customer review summary generated by AI, including incentivized reviews.
152 Customer Reviews

Rubbermaid two action swing top trash can

Rubbermaid dual action swing top trash can with the lift that gets excellent performance easy to clean because of the material assembly is just a snap Great use ability for many places in your house or home or anywhere

March 12, 2026

From influenster.com

Lid problem

Would Not Recommend

I bought this last December and I am not satisfied with the product The lid does not stay closed

March 5, 2026

From Rubbermaid.com

Response from Customer Care

Hello Bob, Thank you for reaching out to us with your feedback on our Spring Top Trash Can. We are sorry to hear that you’re not satisfied with the p...

Customer CareMarch 5, 2026

Large capacity every day use

This a clasic rectangular swing top trash This is a 13 gallons capacity , durable plastic , Thats a perfect size and the material is very strong. And the weight is ok is mot heavy

February 13, 2026

From influenster.com

Basic

We use these in our Air BNBs and…. They work most of the time. I feel the plastic is a little light. Standard trash bags fit fine. What I don’t like is they are hard to clean and stain. The tops come off, the way they flip allows slobs who throw stuff into them to miss and the garbage slides down the back outside. They are ugly.

February 4, 2026

From influenster.com

Durable, dependable product

I’ve used this product for more years than I can count! Even if something spills on it it’s super easy to clean. I love the swing top so you’re not having to touch a trash can lid.

January 28, 2026

From influenster.com

Sleek, Smart, and Super Convenient!

I’m really impressed with the Rubbermaid Dual Action Swing Top Trash Can! The dual-action lid makes throwing things away quick and easy, and I love that it swings smoothly and closes back on its own to help contain odors. It’s sturdy, well-made, and feels durable enough for everyday use. The design is sleek and fits nicely in my kitchen without taking up too much space. It’s also easy to clean and keeps everything looking neat and tidy. Such a practical upgrade that makes a daily task more conve...

January 12, 2026

From influenster.com

Good

I recently purchased the Rubbermaid trash can, and it has exceeded my expectations! The build quality feels strong and durable — it doesn’t feel flimsy at all. The lid opens and closes smoothly, and it seals well to keep odors contained. The size is perfect for everyday household use in the kitchen, and the shape fits nicely in my space without taking up too much room. I also appreciate that the liner stays in place and doesn’t slip inside the bin. Overall, this is a reliable and well-designed t...

December 23, 2025

From influenster.com

Convenient, durable trash can with easy swing-top

The Rubbermaid Dual Action Swing Top Trash Can is a practical and efficient addition to any kitchen or office. Its swing-top lid allows for easy, one-handed trash disposal — perfect when your hands are full. The sturdy construction and smooth swing mechanism feel durable and reliable for everyday use. Sleek and simple in design, it blends well with most decor while keeping waste containment neat and odor-contained.

December 10, 2025

From influenster.com

Easy functioning

Doesn’t trap in smell very well because of the swing top lid. The lid can easily get stuck too. However due to this lid throwing away trash has never been easier.

November 21, 2025

From influenster.com

Four Stars

The top became annoying. I removed it. I don’t know where it is anymore. But I’m fine. It has a good capacity. It doesn’t waste the bags much. It’s relatively cheap.

August 20, 2025

From influenster.com

Large tough and worth every penny!

Fantastic design for convenience of location! Super easy to clean and helps keep garbage orders at bay! Capacity rivals traditional trash cans with ease and can take a beating!

August 18, 2025

From influenster.com

Terrible Customer Care

Would Not Recommend

Broken springs on Spring top Kitchen Waste Basket no help from Rubbermaid! Replacement parts not available!! So where can we buy replacement springs? Lousy support for very pricey plastic trash can with cheap parts!!

July 26, 2025

From Rubbermaid.com

Response from Customer Care

Hello. Thank you for reaching out, and we are very sorry to hear about your experience with the Rubbermaid Spring Top Trash Can. We understand how fru...

Customer CareJuly 28, 2025

would push the “push” button and it wouldn’t open.

Would Not Recommend

I bought this 3 weeks ago and in the first couple days it broke

July 6, 2024

From Rubbermaid.com

Response from Customer Care

Hi Luca! Thank you for posting your review. We are sorry to hear that our product didn't meet your expectations. We use all the feedback we receive to...

Customer CareJuly 11, 2024

Wastebasket

We use this product in my work for many things, garbage, food, vegetables, rice and the truth is that it is very good and easy to wash

August 20, 2022

From influenster.com

Lid broke

Would Recommend

I love this garbage can, especially with our dog! However, the lid broke after only a few weeks. Can I purchase a lid? If not, is there anything that Rubbermaid can do? THank you!

October 19, 2019

From Rubbermaid.com

Got it to work

Would Recommend

Just bought my wastebasket today. Couldn't figure out how to put in the bags, so read all the reviews. SO, I just took off the top frame, put on the bag & put the top frame on again. Bag stays in place & the top shuts just fine. Of course it is only 1 day old. :-)

August 2, 2019

From Rubbermaid.com

Great idea, poor execution

Would Not Recommend

I loved the idea of this trashcan. I like that it will hold more than my previous can, and that the bag would stay in place. However, the lid will not stay closed unless there is no bag in it; I don't want to look at my trash all the time! Unfortunately, I going to have to buy another trash can.

July 3, 2019

From Rubbermaid.com

Response from Consumer Services

Thank you for sharing your review for our Spring Top Waste Cans! We are sorry to hear that you've had this experience with our product.We'd like to g...

Consumer ServicesJuly 11, 2019

Sucks

Would Not Recommend

I bought it a week ago cant get the springs to work on the trash can cuz the lid podded off and dont fit my bags

March 17, 2019

From Rubbermaid.com

Response from Consumer Services

Thank you for sharing your review for our Spring Top Waste Cans! We are sorry to hear that you've had this experience with our product.We'd like to g...

Consumer ServicesMarch 20, 2019

Not so great

Would Not Recommend

the lid doesn't stay closed. Everything else is great but without lid closing securely, it isn't useful

February 26, 2019

From Rubbermaid.com

Response from Consumer Services

Thank you for reviewing our Spring Top Waste Cans with LinerLock! We are sorry to hear that you've had this experience. Our records show that you've ...

Consumer ServicesFebruary 27, 2019

Lid dies not hinge

Would Not Recommend

I just got this trash can today, and when it arrived, the back part of the lid is not hinged to the can on the back of the can. I had no issues getting the bag to stay in place and the lid latches in the front but is not attached at all in the back!

January 6, 2019

From Rubbermaid.com

Response from Consumer Services

Thank you for sharing your review for our Spring Top Waste Cans! We are sorry to hear that you've had this experience with our product.We'd like to g...

Consumer ServicesJanuary 8, 2019