Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers a range of useful features, including backlit buttons, rechargeable battery, and voice control capabilities. Customers generally find the product convenient and an improvement over previous versions, though some have experienced pairing issues or missing features.
Customer review summary generated by AI, including incentivized reviews.Awesome!
Would RecommendI love this latest version of the remote. The backlit buttons are great! Really like the rechargeable option too. No more alkaline batteries!
From roku.com
Disappointed, but I'm keeping itq
Would Not RecommendI love all things Roku, but was disappointed with this remote. You have to speak directly and clearly and be close to the remote for it to locate itself or recognize a voice command. So, if the remote is buried in the covers, it's not going to hear you unless you shout. Also, we need to have a headphone bluetooth button on these. It would be so helpful. So, I basically kept the remote because it lights up and because I didn't want to pay return shipping. I'd save your money until a better vers...
From roku.com
Good remote
Would RecommendI bought this Roku, which included the new remote. I have a rechargeable remote that does not light up. I enjoy the fact that it does light up, but it is missing the programmable buttons. Overall, the remote and Roku are way better than the Samsung interface.
From roku.com
Wish it had the headphone feature
I was going to purchase this new remote but then I realized that it does not have the headphone feature that the regular Remote Pro version and that is a deal breaker for us since my husband is hard of hearing. With the headphone, he can watch TV with the volume set as high as he wants and I am not bothered. Sure hope you will redesign this to add the headphone feature.
From roku.com
Good remote - Battery life is poor
Would Not RecommendI love the layout of the Roku remotes. They are well designed and comfortable to use. I like that this remote lights up, but because of it, the battery life is terrible. I'm recharging the remote every few weeks. The backlighting is very bright. I would have preferred a more subtle backlighting that didn't drain the battery so fast.
From roku.com
Hello, Russ. Thanks for the honest feedback! We understand how you feel. Please be advised that the remote backlit feature doesn't allow you to custom...
NO HEADPHONE JACK!
Would Not RecommendI was excited to get my new backlight remote... Until I tried to plug my headphones in it! It does not have a headphone jack! When would you need backlit remotes....in your bedroom! When would you need headphones...in your bedroom when one partner goes to sleep early... YOU NEED TO HIGHLIGHT THE FACT IT HAS NO HEADPHONE JACK ON ALL THE SHOPPING PAGES. Better Yet, put the headphone jack back in it and send me a 3rd edition!
From roku.com
Hello! Thank you for taking the time to share your thoughts with us. We understand how important the headphone jack feature is for your setup. While t...
Necessary Features Need to be Included
Would Not RecommendThe back light would be so very helpful. However, we really like and need the earplug feature when one TV watcher and one BOOK reader are cohabitating the room. Plus, we are upset that our current ROKU remote fastforward has become an uncontrollable super speed fastforward. Makes us hesitate about continuing with ROKU. Also, as mentioned elsewhere, a price break to current customers to upgrade to a feature that has been standard for other remotes for a decade or two would show that Roku values...
From roku.com
Hi Lori, we truly appreciate you taking the time to share your thoughts. We understand how important the headphone jack feature is for your setup. Whi...
Better but not as good as it could be
Would RecommendNone of those pre-programmed buttons work for me - a total waste. I bought this solely for the backlite feature. Still miss the "1" and "2" buttons but given it's in the bedroom, I will keep it. I sure wish that Roku would combine some of these features and make one outstanding remote - then I would replace all of mine.
From roku.com
Hello! Thank you for sharing your feedback. We understand the desire for more customizable buttons, and thanks to valuable input from customers like y...
Why would I pay to replace an existing remote ?
Would Not RecommendWhy should I pay to upgrade an existing Roku remote ? Most other connected devices offer a free or significantly discoutef upgrade when their tech is out of date . How about letting me program my own quick app buttons and being able to connect headphones to the remote ?
From roku.com
Hello! Thank you for your feedback. We understand your desire for more customizable buttons, and thanks to input from customers like you, our latest r...
Great
Would RecommendMy old eyes see it lit up. Just touch it. And I couldn't find and said hey Roku where's the TV changer and it sounded out . I'm impressed. Great little rig. Love Roku
From roku.com
Why do you persist with the “mute” button in the WORST possible location??
From roku.com
Hi Curley, thanks for taking a moment to share. We're sorry to hear that it didn't work out but we appreciate your feedback nonetheless. If there is a...
Hearing inpaired
Would Not RecommendThe original remote I got with my Rku had a headset jack. This new improved model does not. The headset is a good option if you want to watch TV and not bother others. I would rather see a bluetooth connection but would settle for the headset jack.
From roku.com
Hi Keeb, Roku has removed the headphone jack from its newer remote controls to encourage users to utilize the Roku mobile application for headphone mo...
Good Gesture!!
Would RecommendI appreciate the light. However, more importantly, MAKE THE REMOTE LARGER!!!!!!!
From roku.com
Hi Bowens, we truly appreciate your feedback. Rest assured, we will pass this along to the product team for their consideration. If there’s anything e...
Was so excited for USB-C - but took away jack :(
Would Not RecommendHave been waiting and waiting for USB-C as the Pro Remotes are the last thing in my house not on USB-C. But REALLY upset I can't get replacements due to loss of the headphone jack. I'm fully aware the mobile app does the voice - however, my whole point is I charge my wireless headset and phone overnight to use in the morning. I use analog for my remote evening watching while people in my house are sleeping. Really disappointed to have this not just be an upgrade to USB-C of the original Pr...
From roku.com
Hi Doug, thank you for your feedback! We understand the importance of the headphone jack. Although the new remote doesn’t have this feature, you can s...
Rechargeable battery
Would RecommendThe rechargeable battery is a game changer, but the claim of "battery life lasts up to three months on a single charge" is far fetched. I've gotten 28-30 days with normal use.
From roku.com
No longer supports Headsets!
Would Not RecommendWe purchased this because one of out 1st Edition pro remotes went out. When it came in we realized that it no longer has a headphone jack! It says that it is a better remote and better battery then why go backwards in technology? We ended up returning the remote and had to pay double the price on a 3rd party site to get the Gen 1 so we could have the rechargeable remote with the headphone jack.
From roku.com
Hello! We sincerely appreciate your feedback and are grateful for your support of our Roku products. We want to inform you that Roku removed the headp...
No longer has headphone jack for hearing impaired.
Would Not RecommendThe micro-usb version had a headphone jack so a hearing impaired person could get audio. The USB-C version does not and appears not to work with phone to 3.5mm adapters, at least the ones I have tried. That is big loss.
From roku.com
Hi there! We appreciate you for choosing our Roku products and want to thank you for sharing your feedback. As a quick tip, you can still utilize Head...
Roku STILL makes crap remotes!
Would Not RecommendI tried remote after remote and they ALL stop working for one reason or another within the first year. Every. Single. One. ...now I got THE most expensive upgraded remote, and hands-free voice command stopped working. NOW even using the mic to give commands has stopped working. Love Roku stick; HATE Roku remotes.
From roku.com
Hello there! Thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this wi...
Misleading features
Would Not RecommendI have had a Roku TV for 4 years now, The remote that came with it is starting to wear and not work. Decided to treat myself to the Voice Remote Pro 2nd gen since my family tends to lose the remote and voice commands would be handy. On the website it says that it’s compatible with my TV. The remote arrives and sync it with my TV for it only to say voice controls not compatible with your TV. So the only reasons I bought the remote for don’t work with my TV. Even reached out to support to see if I...
From roku.com
Hi Joseph, thanks for sharing your feedback with us. We apologize for any confusion, as this remote should absolutely be compatible with all Roku TVs,...
Roku giveth and taketh away
Would RecommendLove the extra features, yet they don’t stress in the comparisons that you completely lose the headphone jack in the gen 2. We don’t use it a lot, but anyone with a young child trying to sleep will miss this.
From roku.com
Hello! We’re happy you like your remote's extra features. If you want, you can use the Roku Mobile app for headphone mode. This app lets you listen pr...

Hi, Kellesee. Thanks for being a fan! We value customers who provide feedback, and we assure you that we will share it with the respective team. If yo...