Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

1 -Device Universal Remote Control

Ratings & Reviews for Roku 1 -Device Universal Remote Control

4.2
256
Review
 4.2 out of 5
257 Reviews


80% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers a range of useful features, including backlit buttons, rechargeable battery, and voice control capabilities. Customers generally find the product convenient and an improvement over previous versions, though some have experienced pairing issues or missing features.

Customer review summary generated by AI, including incentivized reviews.
257 Customer Reviews

Please IMPROVE Button Sensitivity

I have had 4 roku remotes in the past that almost all of them had issues with button sensitivity, very frustrating because i don't want to have to use extra pressure for the buttons to go down fully and have to repeatedly repress direction or volume buttons. When you softly slowly press the button down it should still register a 'click' but a lot of these roku remotes you have to press the directional arrows harder than any other remote i've used. Usually it's the bottom arrow that is worse but...

October 8, 2025

From roku.com

Response from Roku Customer Advocate

Hello! Help is here. If you're experiencing issues with your Roku remote, please try the following steps: First, reset your Roku remote. If your remot...

Roku Customer AdvocateOctober 12, 2025

Remote stopped working after 2 months.

Would Not Recommend

The remote stopped working after 2 months. I plugged it in to USB-C and it started working. I found it to have 85% charge according to the Roku TV it is paired to. A day later it stopped working again. The light on the remote is lit as if a button is being pressed but no amount of plugging it in and unplugging it will make it work again.

September 28, 2025

From roku.com

Response from Roku Customer Advocate

Hi Jeff, help is here! If you're having trouble with your Roku remote, try these steps: First, reset your Roku remote. If your remote has a pairing bu...

Roku Customer AdvocateOctober 2, 2025

Died in just a few months

Would Not Recommend

Remote died in less than a year, I tried plugging it into the charger and still nothing..

September 16, 2025

From roku.com

Response from Roku Customer Advocate

Hello, James. Thanks for your input! If you haven't already, try using a different charging cable. This may help determine whether the charger or the ...

Roku Customer AdvocateSeptember 16, 2025

Slow TV Control on LG and Samsung TV

Would Recommend

No batteries and back lit? What's not to love? Here is my list. It's slow to respond. More specifically, it's slow with power on and off and volume control of the tv. Both the LG and Samsung show the same issue, but the LG is worse. It doesn't matter if I set it infrared or led. It takes 5 to 10 seconds before the TV volume goes down or up. I still recommend based on the fact that the Samsung is acceptable speed-wise. Resetting the remote yields no speed increases LG 2019 55 inch 4k ...

August 22, 2025

From roku.com

Great buttons.

Would Recommend

With a microphone button, lost remote finder, and backlit buttons, it is a great remote!

August 19, 2025

From roku.com

Remote is garbage that fails to work every day

Would Not Recommend

I really, really regret getting the Roku battery free remote. It is shoddy garbage. At least once per day it simply stops working. It’s fully charged but simply non-functional. The reset process rarely works. Often I just have to stop watching until the next day

August 3, 2025

From roku.com

Response from Roku Customer Advocate

Hi Seamus, this doesn't sound quite right, and we'd like to help. Please visit us online at support.roku.com/contactus to connect with an agent who ca...

Roku Customer AdvocateAugust 6, 2025

Voice control stopped functioning

Would Not Recommend

We bought this remote just over a year again, and after 2 months, both the hands free voice control and the microphone button stopped working. Wouldn't waste the extra money for the voice control feature. The back lit buttons are nice, but honestly would not spend the extra money again.

July 25, 2025

From roku.com

Response from Roku Customer Advocate

Hello! Thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you...

Roku Customer AdvocateJuly 26, 2025

Needs headphone jack

Would Recommend

I really appreciate the backlit feature for my bedroom tv, only wish you could include a headphone jack which would make it so much better for those of us in a shared bedroom. I’ll be using two different remotes. Also, hoping you can include numbers like my Xumo has for your next improvement. Overall, I love Roku and have been using since the beginning

July 9, 2025

From roku.com

The best remote love the voice control

Would Not Recommend

I love this remote the voice control is the best feature

July 8, 2025

From roku.com

5 Stars for Advertising!!!

Would Not Recommend

I was to replace my remote with an actual Roku brand remote, but they all have the same problem. Below the picture describing the buttons, "App shortcut buttons may vary" and the box picture shows four BLANK app shortcut buttons. So, basically Roku is saying, "Buy our products. Oh, by the way, we cannot tell you what you are going to actually get." So there are four buttons devoted to advertising that the customer may not use. :-(

June 14, 2025

From roku.com

Great just drains battery pretty fast

Would Recommend

Love the remote I just wish there was a way to disable the backlight on the remote. It seems to help drain the battery. I don't need light in the daytime. The remote seems to last a month or 2 but I guess I can charge it while I'm sleep?

June 10, 2025

From roku.com

Liked it at first

Would Not Recommend

At first I was excited by the light up buttons and its charging capabilities, I’ve not had this a year and now it won’t charge. It won’t turn on, turn off. Nothing just dead. I’ll go back to batteries and blindly clicking buttons in the dark.

June 5, 2025

From roku.com

Response from Roku Customer Advocate

Hi Monica, thanks for being a fan! We're sorry that your remote is acting strangely, and we'd like to help. Please visit us online at support.roku.com...

Roku Customer AdvocateJune 8, 2025

Worked great then.... not so much

Would Not Recommend

I bought this version (Remote Pro 2) because it was advertised (at the time I bought it) as a motion-activated backlight. They said you could pick it up and it lights the buttons. It did that very well... until about 8 months into me having it. Now I actually have to press a button for the backlight to work. Kinda hard when the room is dark and I can't see what button I can press that won't disrupt the program. I notice they changed thair advertisements to say "touch-activated" now. That doen't ...

May 16, 2025

From roku.com

Response from Roku Customer Advocate

Thanks for sharing your experience, we’re glad to see that our team was able to help get things working again! When working as intended, the buttons w...

Roku Customer AdvocateMay 19, 2025

Second one I bought

Would Not Recommend

OK, it has no batteries; charge it overnight. I tried to pair it 10 times, reading every how-to comment, but neither will pair. But it works when it is in pairing mode, then it times out, and I have to be within 5' of the sound bar. OH, but everyone is an expert, noting I do work what garbage

May 16, 2025

From roku.com

Response from Roku Customer Advocate

Hi there, we're sorry to hear that your remote is acting strangely, and we'd like to help. Please visit us online at support.roku.com/contactus to rea...

Roku Customer AdvocateMay 18, 2025

Usb-C great!! but..

Would Not Recommend

I have the 1st edition pro remote and bought the 2nd edition for the Usb-C charging. As all I have and use in my house is type-C, however compared to my 1st edition I am now without a headphone jack and down 1 custom app launch button. Which is a big down side for me, so I am just going to have to swap remotes when I need to use my headphones. So if I still have to use my old model there's no point in the new one if features are being left out.

May 16, 2025

From roku.com

Response from Roku Customer Advocate

Hi there! We truly appreciate you taking the time to share your thoughts. We understand how important the headphone jack feature is for your setup. Wh...

Roku Customer AdvocateMay 19, 2025

No headphone jack or Bluetooth???

Would Not Recommend

I am a big fan of Roku - an "early adoptor" from way back. I've upgraded remotes several times. But no headphone capability is a deal killer for this remote.. End of story.

April 15, 2025

From roku.com

Response from Roku Customer Advocate

Hi there, we truly appreciate you taking the time to share your thoughts. We understand how important the headphone jack feature is for your setup. Wh...

Roku Customer AdvocateApril 16, 2025

Poor battery life!

Love the remotes functionality but hate the battery life as I only get up to 2 weeks on a full charge. Don't use voice commands and have the hands-free switch set to off. IMHO the issue is the backlighting comes on all the time even if you just move the remote. Would make more sense to have the switch control the backlighting instead of hand-free voice commands as there is a button to use voice commands already.

April 4, 2025

From roku.com

Response from Roku Customer Advocate

Hi, John. Thank you for your honest feedback! We understand your concerns. To quickly resolve the issue, try resetting your Roku remote. This can impr...

Roku Customer AdvocateApril 10, 2025

The new one suck.

Would Not Recommend

The new control have light on the buttons n that waste alot of battery,the control frezzes n dont want to work,i never buying the second gen pf pro control the old one is better.

April 4, 2025

From roku.com

Response from Roku Customer Advocate

Hi, Ulises. Thank you for your honest feedback! We understand your concerns. We recommend resetting your Roku remote, as this action may enhance commu...

Roku Customer AdvocateApril 10, 2025

"Soft buttons" are terrible.

Would Not Recommend

After a couple of years, finally giving up on mashing buttons on this remote instead of simple tapping. Ditching this Voice Remote Pro and digging out my original Roku remote. Thought I'd order a new one but concerned they're all "soft buttons" now.

March 27, 2025

From roku.com

Response from Roku Customer Advocate

Hello! We are sorry for any inconvenience caused by the issue you are experiencing. We would be glad to assist you further. First, reset your Roku rem...

Roku Customer AdvocateMarch 28, 2025

Love, Love, Love this Remote

Would Recommend

I don't know what took me so long to get one of these but when I saw it on sale I could resist no longer. Most importantly for me at first were the backlit buttons. We watch a lot in the evenings and finding the right button in dim light was a chore. Now it's a piece of cake. Then I learned about the remote finder function and it is also a great feature. Either the wife or I are leaving the remote somewhere the other doesn't know and finding the remote now is so easy. The last thing we're ...

March 18, 2025

From roku.com