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9 -Steps Steel Outdoor Stair Stringer

Ratings & Reviews for Pylex 9 -Steps Steel Outdoor Stair Stringer

4.5
164
Review
 4.5 out of 5
164 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the metal stringers for exceptional sturdiness and durability, consistently describing them as strong, heavy-duty, and superior to wooden alternatives. Many highlight the ease of installation, crediting pre-drilled holes and lightweight metal construction for simplifying the process. The sleek, modern design with clean lines earns appreciation for enhancing decks and porches. Some note missing connectors and recommend using number eight screws instead of number ten for composite treads. A few mention tight spaces require specialized tools. Despite minor assembly quirks and occasional missing hardware, most customers consider the product reliable and worth the investment.

Customer review summary generated by AI, including incentivized reviews.
165 Customer Reviews

Steel step runners is the way to go

Would Recommend

Worked very well for what I wanted to do.

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Does the trick

Would Recommend

I discovered the 7 steps to my deck were basically floating due to rotted wooden stringers. I purchased these because they were the only choice for pre-made 7 step. They shipped across the country and arrived in 4 days. They are a BEAR to install by yourself because the treads have to be secured from the bottom. Instructions say to build your set of stairs laying the stringers upside down, but no way could I move such a beast. My stairs are 91.5 inches wide. I considered building a template for ...

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Metal stairs

Would Recommend

The metal stair stringers worked great and match the rod iron porch Very satisfied

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Look like they will work

Would Recommend

Stringers look like they will work. N O hardware or direction included.

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Response from Pylex Customer Services

Hello SIr,
Here's the installation video : https://pylex.com/wp-content/uploads/13901VDO1_en.mp4. Anything else, please let us know. Thanks ...

Pylex Customer ServicesJune 6, 2024

Pylex

really good product

Would Recommend

light and sturdy, very well made, installs easy, good price, handsome finish

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make sure you look at exact measurements

Would Recommend

it was exactly what i needed

May 16, 2024
From Steel Stair Stringer Black 6 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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Not sold as a Pair

Would Not Recommend

I was told by a Lowes Agent that these were sold in pairs. So I ordered the "pair". It arrived as a single and now Lowes will only issue a refund at the closest Lowes and that is 100 miles away. I have to drive 2 hours to the store and 2 hours back for a refund. I think that is wrong and that Lowes should have issued a return shipping label. They refuse to issue the label.

April 26, 2024
From Steel Stair Stringer Black 3 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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Response from Pylex Customer Services

Hello, our stringers are sold individually to suit any type of project depending on the type of material used and the width of the step. Thanks <...

Pylex Customer ServicesApril 25, 2024

Pylex

Excellent service

Would Recommend

Jennifer at the customer service desk and Matt in fulfillment are awesome

February 17, 2024
From Steel stair stringer black 2 -Steps Steel Outdoor Stair Stringer Verified Purchaser Lowe's Employee
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Easy to install Dock stairs

Would Recommend

We had an 8 1/2' Dock house above our boat dock, and we removed the old rotting wooden stairs & installed these new steel stringers using the new resin wood to make the steps. Needed two 6 step units to reach the 8 1/2' height. Strong & sturdy. Happy with the purchase & manufacturer. Will add photos later.

January 29, 2024
From Steel Stair Stringer Black 6 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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Nice and heavy

Would Recommend

These are nice and heavy stringers. They were very easy to install just the right height Riseners to them..

January 11, 2024
From Steel Stair Stringer Black 3 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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Whats not to like

Would Recommend

Fast delivery of this well priced product. Plenty strong for residential use--i opted for 3 stringers to span 47" tread length. Lightweight, easy to handle. Instrction video suggests turning the stringers upside down and inserting screws through the holes in the stringers, and screwing them into the treads, and then flipping the assembled stairs for final affixing to deck via the strap hangers. In my case, I was using porcelain stairs (backed with thin metal) so I will not be using screws...

December 17, 2023
From Steel Stair Stringer Black 4 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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Do not buy this product

Would Not Recommend

Poorly designed: there are no 'thru-holes' in the frame to reach the fasteners needed to attach the steps. So for most of the attachment holes, you cannot get a driving tool inside the space beneath the steps. Have spent hours experimenting with a variety of fasteners and modified tools but results were not satisfactory; finally settled on 1/4 inch carriage bolts and a washer/nut combo. But, bolt heads now appear on the top side of the step and I'm hoping that I can use a touch-up paint to try a...

October 11, 2023
From Steel stair stringer black 2 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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Response from Pylex Customer Services

Hello, You can contact us at info@pylex.com to understand your dissatisfaction with our product. Your satisfaction is our priority . THANKS <...

Pylex Customer ServicesOctober 11, 2023

Pylex

Stringer fine, Lowes customer service seriously la

Would Not Recommend

Why someone at Lowes decided that shipping details between shipment and delivery weren't just important to some delivery situations, but essential, is beyond me. Just one of many problems, though, that have made Lowes my backup-only-if-I-have-to source for a year now.

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Response from Pylex Customer Services

Hello, We are very sorry that you are having problems delivering our product. Hoping it improves in the future. Thank you for using our products. ...

Pylex Customer ServicesOctober 11, 2023

Pylex

Very well made. Strong and sturdy. Should last.

Would Recommend

They were just what and i wanted and were hard to find. Lowe's made it easy to order.

September 23, 2023
From Steel Stair Stringer Black 6 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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