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18 -Steps Steel Outdoor Stair Stringer

Ratings & Reviews for Pylex 18 -Steps Steel Outdoor Stair Stringer

4.5
164
Review
 4.5 out of 5
164 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the metal stringers for exceptional sturdiness, durability, and ease of installation. Most highlight the strong, lightweight construction as superior to rot-prone wood, with many noting the pre-drilled holes and clean design made installation straightforward, even for inexperienced users. Reviewers consistently commend the modern, sleek aesthetic that delivers a professional appearance. Some mention challenges with single screw holes per tread and occasional missing hardware in multi-segment kits. Overall, most customers consider them a worthwhile upgrade offering durability and visual appeal.

Customer review summary generated by AI, including incentivized reviews.
165 Customer Reviews

Looks good and works well

Would Recommend

Easy to use and work well. Seem to be very sturdy. They were relatively easy to assemble. However the online directions I received were a bit lacking. Use #8 screws to attach the treads not the #10 they suggest. Also I believe 1" long #8 screws would suffice. I used 1 1/4" and they almost split the wood. Also there will be some tight areas so I would suggest a 6" or 8" extension for your driver to install the tread screws. I didn't have one so my screws had to go in at an angle. 5/16" (...

September 6, 2025
From Steel stair stringer black 2 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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Only 1 screw hole for treads

Would Not Recommend

As I said there is only 1 screw hole for treads. It's not installed yet. Look at the pictures there is 1 hole on top and none underneath

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Response from Pylex Customer Services

Hello Sir,
It seems like the stringer has been installed upside/down, could you send us some picture to info@pylex.com and we will help you....

Pylex Customer ServicesAugust 8, 2025

Pylex

Only 1 screw hole for treads

Would Not Recommend

Company says to use 2 2x6 for stair tread but there is only 1 screw hole for the tread. You will either have to use 2x12 or drill another screw hole in the steel.

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Response from Pylex Customer Services

Hello, 8 holes are drilled to accommodate 1x 2''x 12'' or 2x 2''x6''. You installed the stringer upside down. This ho...

Pylex Customer ServicesAugust 4, 2025

Pylex

Metal stringers

Would Recommend

Great product. Easy build and easy to install and looks great. I’m 61 and had no problem installing the stairs.

July 27, 2025
From Steel Stair Stringer Black 5 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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Don't order! Didn't arrive and no refund issued

Would Not Recommend

Ordered a month ago and it never arrived. Lowes chat told me to call Lowes to cancel. When I called, they informed me that the order wasn't placed through Lowes, but rather facilitated through Lowes, and that I would need to contact Pylex directly to cancel. I called Pylex and they didn't answer. So now I am out the $$ and I don't have the product. I purchased through Lowes because I was expecting the Lowes guarantee.

July 22, 2025
From Steel Stair Stringer Black 3 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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Response from Pylex Customer Services

Hello Sir,
I would love to solve your problem, please send me a email or call directly and we figure it out :Alex at info@pylex.com or 800-2...

Pylex Customer ServicesJuly 23, 2025

Pylex

I dont recommend ordering

Would Not Recommend

Vendor only sent half the product and kept delaying getting thw other half. Overall returned product due to missing parts

July 22, 2025
From 9 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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Response from Pylex Customer Services

Hello SIr,
If you could let us know your order ID we could look with Lowe's what happened and help you the best we can. You can contact us b...

Pylex Customer ServicesJuly 22, 2025

Pylex

Step it up

Would Recommend

I picked these up to use as stairs for my tiny office. I got tired of using a little step stool to get in and out and these worked perfect for the height. My only complaint was that attaching the stair boards was a bit of a pain. I ended up making a template to drill because accessing the holes from underneath was nearly impossible. So I drilled my boards and then used some flush bolts to attach. Not seamless but it's study and works!

July 14, 2025
From Steel Stair Stringer Black 3 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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No connectors supplied with more expensive kits

Would Not Recommend

Connectors were not supplied, despite being shown and described as a 10 - steps kit. I discovered there is no reason to order these longer kits because the connectors are not included, except I paid $120 more. Order the 5 - step stringers and connectors ala carte, instead, or even better, HD. I talked to store manager, home office and even Pylex. None of them understand the product or would correct this or even return my call.

July 8, 2025
From 10 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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Response from Pylex Customer Services

Hello,
The connector is included as mentionned, please send us a email or give us a call to Alex @ info@pylex.com or 800-264-1881 ext. 1...

Pylex Customer ServicesJuly 9, 2025

Pylex

Perfectly strong sleek lightweight

Would Recommend

Product is strong, sleek, and lightweight.

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Stability

Would Recommend

Last a lifetime

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Good Product - Sturdy Stringers

Would Recommend

I purchased these stringers for a few reasons. 1. The black paint matched the posts and rails I planned to use. 2. The installation instructions clearly showed the number of stairs required based on the height of the rise. 3. Being made of steel, the stringers provide strength. Construction was simple, except that the mounting holes are directly under the risers. Screws (not provided) have to go into the stairs at an angle). Be careful to keep the stringers square to the the stairs. It is...

May 31, 2025
From Steel Stair Stringer Black 4 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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Sturdy stairs but awkward bolting pattern

Would Not Recommend

These are sturdy but they did not consider assembly when making these. The risers only have one bolt hole for the riser board. The other bolts are inconsistent and awkward locations. We'll see how long they hold up but the paint finish and weld quality seems ok.

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Hoodwinked

Would Not Recommend

Utterly misleading! This is the middle bracket ONLY. You still need to buy two each of 5’ and 6’ stringers, contrary to the information provided. The irony is I would have bought all six at the outset with a clear and accurate description at full price but I don’t appreciate being deceived. I returned it

May 3, 2025
From 11 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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Response from Pylex Customer Services

Hello Sir,
I confirm that this item is the 5 and 6 steps along with the middle bracket. If you received only the middle bracket this is our thir...

Pylex Customer ServicesMay 7, 2025

Pylex

Metal Stair Stringers

Would Recommend

These metal stair stringers are not only strong. They are good looking. If you’re looking for the perfect step, this is it. They are easy and fast to attach. No more wondering if the woods gonna break. The stringers will last a lifetime.

March 7, 2025
From Steel Stair Stringer Black 7 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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Nice simple low steps

Would Recommend

I bought the 3 step stringer. Sturdy, easy to assemble. The pre drilled holes in the steel are rather large, buy screws of the dimensions instructed but they need large heads (or washers). Would have been a struggle to put together with just one person. There is nowhere to attach a railing.

February 18, 2025
From Steel Stair Stringer Black 3 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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Easy to put together, looks good

Would Recommend

This item is solid and well built. One thing I didn't know was their recommendation to use tar paper on the wood steps. Don't forget to buy some. The stairs really do look good.

July 2, 2024
From Steel Stair Stringer Black 5 -Steps Steel Outdoor Stair Stringer Verified Purchaser
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