Ratings may include incentivized customer reviews.
What Customers Are Saying
The product was previously known for its soft, soothing, and effective tissues that prevented sore, red noses during colds and allergies. However, many customers have noticed a significant decline in quality, with the tissues becoming much rougher, thinner, and having less noticeable lotion compared to the previous formulation. This change in quality has left many loyal customers disappointed, as the tissues no longer provide the same level of comfort and protection. Some have even switched to other tissue brands as a result. Customers would like the manufacturer to revert to the original, high-quality formula that made the product so effective and soothing, especially during cold and allergy seasons.
Customer review summary generated by AI, including incentivized reviews.TISSUES NOW STINK AND FEEL A BIT THINNER
Would Not RecommendMy family has been using ONLY Puffs Plus with Lotion tissues. Today 5/4/26 we opened our new pkg and there is a NEW SMELL. It now smells like Medical, hand sanitizer, little hint of floral? I also noticed they feel a bit thinner
From puffs.com
The tissue will often not pop up
Would RecommendGood product
Verified Purchaser
Poor packaging, Great product
Would RecommendThe tissues are great but the box hates me.Please consider a redesign.
From puffs.com
Thank you for sharing this, and I’m glad to hear you enjoy the tissues even though the box itself is giving you trouble. We understand how frustrating...
Excellent product. Packaging issues.
Would RecommendLove these tissues. Only issue is the last 10 tissues are folded over
From puffs.com
Great tissues
These single handedly are the best tissues I have ever tried. As someone with allergies I’m constantly blowing my nose which causes irritation. These tissues however make a huge difference in the way my skin feels after repeatedly blowing my nose!
From influenster.com
strong
Would RecommendLoves the softness
Verified Purchaser
If you are sick these tissues are the best
Would RecommendNice product feel good on mose
Verified Purchaser
Gentle on nose
My favorite tissues. Nice and soft and gentle on the nose. It isn’t rough on my nose and doesn’t feel cheap. It’s soft and works very well! These are usually my go to!
From influenster.com
good deal
Would Recommendcost effective and convenient
Verified Purchaser
Soft, affordable, and they actually work
Would RecommendSoft, affordable, and they actually work These are my go-to now. Super soft, they hold up when you need them to, and the price is just right for a 4-pack. Nothing fancy about them and that's exactly the point. Stock up, you won't regret it.
Verified Purchaser
Thank you for sharing this, and I’m really sorry to hear that your Puffs Plus Lotion tissues had a new, unpleasant smell and felt thinner than what yo...