Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-received, with customers praising its performance, convenience, and design. Key features highlighted include the ability to provide hot, cold, and room temperature water, ease of use, and quiet operation. However, some customers have reported issues such as leaks, loud noise, and inconsistent water temperature. Overall, the product appears to be a reliable and user-friendly option, though a small number of customers have encountered problems.
Customer review summary generated by AI, including incentivized reviews.contaminates the water
Would Not RecommendIn less than one year this cooler started damaging the water. It had a taste of burn cables and I was thinking it was the water but it was the cooler contaminaed the water. So I will no recomend this to anyone. very dangarous.
Worked for two years
I really liked this water dispenser, but get the protection plan! I made the mistake not to and all of a sudden after two years of every day use the coldest water button stopped working when plugged in but for some reason, will still work without electricity. Luckily, the hot water works, and for some reason, the room temperature water has now become the temperature of the coldest water. So I’m guessing it’s an electrical issue. Besides that I’ve had no problems with the machine and actually rea...
Hi - Thank you for your comment and we are sorry to hear you are experiencing this issue with your Primo dispenser. If we may be of any assistance to...
Pure Awesomeness
Would RecommendBought as a gift for my son and his he and his family love it as they have an infant and it makes prepping bottles so much easier!
Verified Purchaser
Thank you for watering us with love, Lala. We're thrilled that your family is enjoying their Primo dispenser!...
Terrible experience
Would Not RecommendWe had it for one month and it started leaking all over the floor. We are in the process of contacting Primo.
Verified Purchaser
Thank you for providing your feedback. We sincerely apologize for any inconvenience that you have experienced. Please contact us at social@primow...
Just replace please
First time ordering at this store wait for 3 weeks and water dispenser was broken
Verified Purchaser
Thank you for providing your feedback, Manny. We apologize for any inconvenience that you have experienced. Please contact us at social@primowate...
Excellent Water Cooler
Would RecommendCan't believe we waited so long to purchase a water cooler. It is so economical and convenient. We love it.
Verified Purchaser
Thank you for your positive feedback, we're happy to hear you're enjoying the features and convenience of your Primo dispenser!Was this Review Helpful ?
Nice water dispenser
Would RecommendIt looks very sleek and does what I need. I wish they picked different colors for the middle button, because it looks like it's the cold one even though it's in the middle,grey wild be better than an icy blue. I'm glad it's not loud like some of the other reviews were saying. I can imagine that would be a manufacturing error, so I'm happy mine is working without issue.
Verified Purchaser
Thank you for providing your positive feedback! We have forwarded your comments to the appropriate department for further review.Was this Review Helpful ?
Thank you for your positive feedback!
Great buy!!
Would RecommendEasy set up works great can’t go wrong for $56.00
Verified Purchaser
Nice
Nice
Verified Purchaser
Thank you for your positive feedback, Kito!
Very disappointing
Would Not RecommendIt makes a lot of noise and the hot water isn’t really hot just warm. Very disappointing
Verified Purchaser
Thank you for providing your feedback, Pete. We apologize for any inconvenience that you have experienced. Please contact us at social@primowater...
inside
Would Not RecommendIt was broken and does not cool the water
Verified Purchaser
Thank you for providing your feedback. We apologize for any inconvenience that you have experienced. Please contact us at social@primowater.com f...
Easy use!
Would RecommendGreat purchase! No complaints!
Verified Purchaser
Thank you for your gushing support!
Leaking
Would Not RecommendLooks nice but started leaking on the first gallon created a small flood in my kitchen
Verified Purchaser
Thank you for providing your feedback, Tester. We apologize for any inconvenience that you have experienced. Please contact us at social@primowat...
Thank you for providing your feedback. We apologize for any inconvenience you've experienced with your dispenser. Please contact us at PBonlinere...