Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

White Water cooler

Ratings & Reviews for Primo White Water cooler

4.4
162
Review
 4.4 out of 5
162 Reviews


82% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The water dispenser has a simple yet attractive design with a sturdy ceramic base and wooden stand. Most customers praise its functionality, including the controlled water flow and easy bottle swapping. However, some report issues with leaks from the spigot or base, which detracts from the overall positive sentiment. The water flow is also noted as being quite slow for some users. Despite these drawbacks, the dispenser is generally considered a solid choice for those seeking a space-saving water solution, provided the leakage problems can be resolved.

Customer review summary generated by AI, including incentivized reviews.
162 Customer Reviews

Serves its purpose.

Would Recommend

[This review was collected as part of a promotion.] This is cute and functional. It does what it’s supposed to do. The only issue I have is that in the pictures the ceramic base looks like it’s sitting snuggly in the wooden frame but it actually does not. There is actually about a half inch gap between the base and the wooden holder. Granted you do not by any means HAVE to use the wooden stand. It easily sits on the counter and works just as well without it but you have to have to nozzle off the...

April 14, 2023

From primowater.com

Beautiful dispenser

Would Recommend

[This review was collected as part of a promotion.] I think this countertop ceramic water dispenser is such a wonderful and unique way to serve your bottled water. This dispenser includes an adorable wooden stand that is very easy to put together and lifts the dispenser off the countertop to make it easy to accommodate a cup or glass for pouring. This dispenser fits either a 3 or 5 gallon water bottle, which is sold separately. I would suggest using the plastic water bottles and not the glass si...

April 14, 2023

From primowater.com

Very pleased

[This review was collected as part of a promotion.] This water dispenser has been working well for myself and my kids, who only drink water. The stand is made a ceramic, looks nice and is also pretty sturdy even when holding the water. It's easy to flip the valve to pour water. I like that I can still have bottled water always available in my house, while it isn't taking up a bunch of space. I am very pleased.

April 14, 2023

From primowater.com

Very stylish water dispenser

Would Recommend

[This review was collected as part of a promotion.] This Primo countertop ceramic water dispenser is a snap to assemble. The ceramic bowl has a classic look that is fitting for any room or office setting. The dispenser will fit on almost any countertop or desk top that will support the weight of the dispenser and the full five gallon water container. Having the fresh water available is a plus to any office or home.

April 12, 2023

From primowater.com

Great water dispenser!

Would Recommend

Wonderfully simple to assemble and use! I appreciate not having a super complicated cleaning protocol, and that I don't have to use any kind of power supply, which means I can put it anywhere. If I want the water cold, I just fill up a bottle and put it in the refrigerator. Would absolutely purchase again.

April 11, 2023
Verified Purchaser
Was this Review Helpful ?
Response from PrimoWaterCustomerService

Thank you for your positive feedback, d2pdw! We are happy to hear you are enjoying the dispenser!

PrimoWaterCustomerServiceApril 12, 2023

So practical!

Would Recommend

[This review was collected as part of a promotion.] I love this water dispenser so much! It was really easy to put together. I was a little worried that the stand wouldn't hold my 5 gallon water because it was so heavy, but it works perfectly. The Primo water is so delicious and refreshing too!

April 11, 2023

From primowater.com

Pretty and functional

Would Recommend

pretty and not bulky, looks good sitting in the kitchen and holds my ZeroWater 5 gallon filtration system easily

April 11, 2023
Verified Purchaser
Was this Review Helpful ?
Response from PrimoWaterCustomerService

Thank you for watering us with love, Magpie608. We are thrilled that you are enjoying your dispenser!

PrimoWaterCustomerServiceApril 12, 2023

Amazing product

Would Recommend

[This review was collected as part of a promotion.] I received this product for free in exchange for my honest review and my husband and I were very excited to get this offer. We both love it and since we drink a lot of water, this is one of the best products that I have ever used. We both thought it was Christmas in April when we received this. It is the best and the water comes out so easy. I would definitely recommend this product for home or office.

April 11, 2023

From primowater.com

WATER DISPENSER FOR TABLE TOP

GOOD VALUE

April 6, 2023
Verified Purchaser
Was this Review Helpful ?
Response from PrimoWaterCustomerService

Thank you for your positive feedback, Mark! We are happy to hear you are enjoying the dispenser!

PrimoWaterCustomerServiceApril 7, 2023

Will get the job done… Slowly

Would Not Recommend

The stand is compact and relatively easy to set up – I have to agree with other reviews so that the spigot has much too slow of a fill rate. I will be exploring replacement valves to use.

April 4, 2023
Verified Purchaser
Was this Review Helpful ?
Response from PrimoWaterCustomerService

Thank you for watering us with love, Alleycat. We are thrilled that you are enjoying your dispenser!

PrimoWaterCustomerServiceApril 5, 2023

Came Broken

Would Recommend

I would recommend this product but sadly it was broken when I unpacked it. May I get a refund or exchange it?

March 24, 2023
Was this Review Helpful ?
Response from PrimoWaterCustomerService

Hi Alyssa, thank you for contacting us. You can either return the product to the retail location it was purchase at, or contact us at social@prim...

PrimoWaterCustomerServiceMarch 27, 2023

Came broken, leaked.

Would Not Recommend

This leaked from the first fill. Once I had the water attached I had to let it go by putting a pan under to catch the water until it was gone. Frustrated.

December 21, 2022
Verified Purchaser
Was this Review Helpful ?
Response from PrimoWaterCustomerService

Thank you for your feedback. We apologize for the issues you have experienced. Please contact us at social@primowater.com so we may provide assis...

PrimoWaterCustomerServiceDecember 21, 2022