Ratings may include incentivized customer reviews.
What Customers Are Saying
The water dispenser has a simple yet attractive design with a sturdy ceramic base and wooden stand. Most customers praise its functionality, including the controlled water flow and easy bottle swapping. However, some report issues with leaks from the spigot or base, which detracts from the overall positive sentiment. The water flow is also noted as being quite slow for some users. Despite these drawbacks, the dispenser is generally considered a solid choice for those seeking a space-saving water solution, provided the leakage problems can be resolved.
Customer review summary generated by AI, including incentivized reviews.Serves the purpose
Would RecommendWorks as it should. The bottom wooden part came and was broke but it still serves the purpose for holding the water container.
Verified Purchaser
Lowes charges a $3.00 "appliance" fee for this
Would Not RecommendProduct is just fine but Lowes shouldn't have charged a $3.00 "NC white goods fee" for something smaller than the flower pots you also sell. This water basin shouldn't be subject to the same fees major appliances are.
Verified Purchaser
Hello numbnerve, and thank you for your comment. Please contact us at social@primowater if you need any assistance with your dispenser. Best rega...
Good water dispenser
Would RecommendWhile this does take up some space on the counter, it is nice because it is not a stand alone water cooler that requires floor space. This is a nice product that is solid ceramic and can to the weight of a 5 gallon jug of water.
Verified Purchaser
Hello, Thanks for watering us with love, Kayaker! We appreciate the compliment, and we're so happy to hear about your positive experience. Best R...
Quality construction
Would RecommendThe stand was simple to assemble yet very sturdy. The adjustable feet are an excellent additon. The ceramic water container is well made and holds our Water filter system very well.
Verified Purchaser
Hello, Thanks for watering us with love, JCS3! We appreciate the compliment, and we're so happy to hear about your positive experience. Best Rega...
What are you waiting for?
Would RecommendI recently switched to 5 Gal Jugs from disposable water bottles and it is amazing just filling up my bottles for the day and the dispenser is fashionable, looks great in my kitchen. I also read a review about the spigot not allowing much water flow. When you open it to release water, just pull the tab UP more and it allows the water to come out faster. If you want to fill something up and walk away for a moment, you can just open the tab and the water flows slower.
Hello, Thanks for watering us with love, Blair! We appreciate the compliment, and we're so happy to hear about your positive experience. Best Reg...
Cheap Spigot
Would Not RecommendFirst time loading it up after washing it, spigot was loose and immediately started leaking water quite rapidly. It's made of flimsy plastic, and pours painfully slowly. Like, REALLY slowly. Really baffling how this design got through. Instead, go for one with a more traditional/metal spigot.
Hi Chad,
Thank you for reaching out to us. We are very sorry to hear that you are experiencing issues with your new Primo water dispenser....
Hi Backjen! We are certainly happy to hear you are enjoying your Primo water dispenser, but we truly apologize to hear it arrived with a broken piece...