Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Silver Sliding Patio Door Mortise lock

Ratings & Reviews for Prime-Line Silver Sliding Patio Door Mortise lock

4.2
188
Review
 4.2 out of 5
188 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The sliding glass door mortise lock is generally a reliable and functional product, with customers reporting it is easy to install and effectively secures the door. However, some users experienced quality and durability issues, with the lock breaking or failing within a short time. While most found it a convenient and affordable replacement, a few had difficulty getting it to fit their specific door, requiring additional modifications. Overall, the lock appears to be a serviceable option, but customers should carefully measure their door and consider potential fit issues before purchasing.

Customer review summary generated by AI, including incentivized reviews.
188 Customer Reviews

Product works great.

Would Recommend

It fits perfectly replacing my existing vinyl patio door lock. Took me 15 mins to change it out and line things up. The handle took a bit of adjusting to keep the latch from being pushed out so that is the only hang up otherwise I hope this lasts me another 10 yrs.

February 28, 2021
Verified Purchaser
Was this Review Helpful ?

Better than OEM

Would Recommend

Worked better than I expected honestly.. Easily installed and the mechanics seem very durable.

February 4, 2021
Verified Purchaser
Was this Review Helpful ?

Buyer Beware

Would Not Recommend

I usually try to avoid leaving bad reviews but this product failed in less than a month of use. The lock movement felt cheap from day one which was concerning but it seems all the big box store only carry Prime-Line. The lock I pulled out of my door is stamped made in USA and has been in use since 2004. I am currently trying to find out who makes that so I don't waste my money on another cheap replacement.

January 31, 2021
Verified Purchaser
Was this Review Helpful ?

Lock

Would Recommend

Seems like I have to replace this lock every couple of years. Wish they were a little better quality.

January 14, 2021
Verified Purchaser
Was this Review Helpful ?

Its the only one available

Would Recommend

The last one from Lowes lasted 5 years. I bought two this time, just in case. The mechanism was stiff after installation, it got much better after spraying the interior with lock lube. So beware, it is shipped dry inside.

January 9, 2021
Was this Review Helpful ?

Prime-Line Sliding Glass Door Mortise Lock

Would Recommend

One end of the little spring inside my existing door lock broke and the latch wasn't working properly (lasted well over 10 years). I was able to take the lock apart and bend the broken end of the spring and reattach it. But I decided to just replace it. This kit worked fine on my sliding door. Hopefully it lasts longer than some of the other reviews as I am expecting it to last as long as the original. Note: There are a couple different kits. Pay attention to the keyway when the hook is in the ...

January 8, 2021
Verified Purchaser
Was this Review Helpful ?

new sliding glass door lock

Would Recommend

we put it in ourselves. we have learned from doing this before to tie a string on it so it does not slip and go down the inside of the door. works great.

December 21, 2020
Verified Purchaser
Was this Review Helpful ?

it works

Would Recommend

I had to replace the old broken lock but couldn't find exact same one and this is the only one we could use for our door. I works but doesn't operate smoothly as the old one. Well, if the old style is not available anymore, we have no choice. It locks and that matters to us after all.

November 13, 2020
Verified Purchaser
Was this Review Helpful ?

Patio Door Lock

Would Recommend

This is the 3rd one of these I have installed on my sliding patio door in the past 5 years . It works great & I have become an expert at installing. They don’t last very long and there is a learning curve on installation. I recommend looking up a video on installation. My door does get a workout with the dog wanting in & out. Price is reasonable so it’s not a big investment.

October 18, 2020
Verified Purchaser
Was this Review Helpful ?

Sliding Door Lock

Installed lock on sliding door. Mechanism was a little rough. Removed - oiled and re-installed. works great. Did not have to adjust and have not had any problems. Good Buy!

October 12, 2020
Verified Purchaser
Was this Review Helpful ?

Works but Stiff

Would Recommend

I had to search around for a replacement lock with right dimensions and settled for this. I could not find brass like the original lock. This lock works very hard/drags, and I hope the internal spring does not break like the original builder's door lock that I replaced. I may try lubricant for garage door. Brass instead of steel would've moved more smoothly.

September 23, 2020
Verified Purchaser
Was this Review Helpful ?

Standard builder quality replacement

Would Recommend

Typically breaks every 1-2 years and requires a replacement of a frequently used sliding door. Initial installation may require a little lubrication of actual latch, or it is difficult to lock/unlock. I used some spray silicon on it and it worked like a charm.

September 9, 2020
Was this Review Helpful ?

Perfect Replacement

Would Recommend

Perfect replacement latch for my sliding glass door. Latches better than the original one.

December 16, 2019
Verified PurchaserSweepstakes
Was this Review Helpful ?

Sliding door mortise lock

Works good just like original. Store associate advised me that are two kinds straight and 45 degree slots. Glad he did so I chose the right one.

December 3, 2019
Verified PurchaserSweepstakes
Was this Review Helpful ?