
Ratings & Reviews for Pfister Hanover Stainless Steel 1-Handle Pull-Down Kitchen Faucet
Ratings may include incentivized customer reviews.
What Customers Are Saying
This kitchen faucet has mixed reviews. Many customers praise its attractive design, functionality, and durability, with some using it for 7-8 years without major issues. However, a significant number report recurring problems, particularly with the spray head and soap dispenser, requiring multiple replacements. Some also note issues with water pressure and leaks. While the majority seem satisfied, the recurring component issues suggest room for improvement in design and quality control. Prospective buyers should carefully consider the pros and cons based on their needs.
Customer review summary generated by AI, including incentivized reviews.Love the faucet. Easy to install
Would RecommendWe love our new tap. It replaced a 15 year old Pfister Mireille model that we repaired a few times and decided to try something different, albeit from the same manufacturer. - Looks sophisticated. - Feels solidly built - Nice stream / flow of water, although it may seem to be low a fair amount really is coming out of the tap. - Doesn't splash. I actually installed it and then reinstalled it again (my wife wanted it installed in the hole where the soap dispenser was, but I didn't do th...
From pfisterfaucets.com
Beautiful, classic look!
Would RecommendGreat faucet, great features! Love the ability to change the water flow and pressure!!
From pfisterfaucets.com
Looks and works great
Would RecommendBought this in 2014 and I am very happy with the product. Best of all is the great customer service. I had 2 minor problems with the faucet and the company sent me replacement parts free. Highly recommended.
From pfisterfaucets.com
Beautiful classic Hanover
Would RecommendI am just visiting the PF website to get a replacement part for my Hanover faucet after 12 years of use. This faucet looks as nice as the day it was installed. Regarding the soap dispenser, if you will dilute dish soap by half before adding it to your soap dispenser, it will never clog. That's the only issue I've ever had and it was just a matter of thinning the dish soap and that resolved it.
From pfisterfaucets.com
Outstanding faucet and warranty
Would RecommendI contacted Pfister concerning repairs for my leaking faucet. After sending in the picture and describing my problems, they immediately responded and sent me a brand new replacement. I purchased a Moen replacement, but i returned it because it was lesses quality, it didnt perform as well, the angle of the spout flowed into the sink and not into the drain opening splashing everywhere, and I didn't like the flat paddle handle. I love the pfister model as it feels natural, performs well, looks g...
From pfisterfaucets.com
Great Faucet, Great Company
Would RecommendBought this faucet 20yrs ago. It finally had a problem with the spray head. Called PF, they expedited the part no charge. It's perfect again. Great people and product.
From pfisterfaucets.com
Don't do it
Would Not RecommendNothing but issues. Leaks out of sprayer and handle. looked nice until it started leaking out of every crack.
From pfisterfaucets.com
Great warranty policy
Would RecommendI took picture of my pull down spout leaking kitchen faucet, the one I had was discontinued, Price Pfister gave me a few other style to choose from. Received a brand new one in a couple weeks. Definitely recommend Price Pfister brand.
From pfisterfaucets.com
Glad I purchased a goog faucet, warranty is excellent
From pfisterfaucets.com
Soap Dispenser Problem -
Would Not Recommend[This review was collected as part of a promotion.] Looks good but bad quality - Soap dispenser issues
From pfisterfaucets.com
SweepstakesOrdered New, Sent Me a Used/Returned Faucet
Would Not RecommendI ordered this faucet new off of lowes.com. The faucet I received was clearly a return with the prior recipient's mailing labels ripped off of the box. The box was damaged, and the contents were loose inside because they were not in their original packing. I am bewildered that anyone would think it's acceptable to send a product in this condition to someone who ordered a brand new faucet. I will obviously be returning and purchasing something different elsewhere. Highly disappointed.
Hello Dave, Thank you for sharing your experience with us. We're not sure why you were sent a returned product, but you may want to contact Lowe's cu...

The Best Looking Faucet Ever
Would Recommend[This review was collected as part of a promotion.] Love the looks of this faucet. It's very elegant. It's also very handy due to the one-handle design and the gooseneck height. Great for filling those large pots for pasta and other things. I've had this fixture twice because the first one developed I assume calcium that not only looked bad but over time began to affect the inner functioning of the nozzle. But the second one has shown no signs of such problems
From pfisterfaucets.com
SweepstakesLow pressure & spray head malfunction
Would RecommendBought the Hanover 5 years ago when updating our 20+ year-old kitchen. Love the styling and the overall function. However, it has always had low water pressure, especially with hot water. And, in the last year or so, the spray head is not working correctly. When the switch is set to stream, it keeps popping over to spray. We've tried soaking the head in CLR to clean out any build up but that has not helped. I'd love to keep this faucet. So wondering if we need a new cartridge. Or, maybe a whol...
From pfisterfaucets.com
Hello debmiz, We will have a consumer service agent contact you to help troubleshoot what could be causing this low water pressure you have been exper...
Ok but not great!
Would Not Recommend[This review was collected as part of a promotion.] We bought this faucet in December 2008. If we didn't have to pay someone to install another faucet we would have replaced it long ago. When we pull the sprayer head out to rinse out the sink it doesn't retract without reaching under the sink and pulling the hose down.
From pfisterfaucets.com
SweepstakesHello GrammaG, There is a counterweight on the hose of your faucet, that should allow the sprayhead to dock without the hose bunching up. One of our s...
Works very well
Would Recommend[This review was collected as part of a promotion.] Has been a great , looks great good quality and life warranty can't go wrong, had to replace spray head 2 times , had no problems getting new one at no charge mail to me and I replaced with no problems
From pfisterfaucets.com
SweepstakesGreat faucet.....except
Would Not Recommend[This review was collected as part of a promotion.] I've had this faucet for about 4 years. It works great.....except.....it has a plastic insert in the gooseneck that is the catch for the nozzle head. This thing wears out after 2 or 3 months. To replace it, you have to turn off both supply valves and crawl under the sink, lie on your back and depress a very tricky and hard-to-depress ring at the very top of the hose connection. Then, you crawl back out, pull the nozzle and hose out and only...
From pfisterfaucets.com
SweepstakesHi Taggart, Thank you for your review. We appreciate your feedback and will share it with our product team. We thank you for choosing Pfister.
[This review was collected as part of a promotion.] I have had this faucet in two different houses and I love the convenience of it. It is high enough to move over dishes from sink to sink; it has spray of full force; and the finish is impeccable always. I love the warranty. Had a problem with soap dispenser and got a different one.
From pfisterfaucets.com
Sweepstakes[This review was collected as part of a promotion.] I bought this faucet when I remodeled a few years back. I LOVE the looks of it. Get many comments on it. The finish stays looking new with simple cleaning. Everything is just as I wanted except the soap dispenser. It was replaced twice and i'm having problems again. Your customer service was A-plus. Both times I called the part was replaced immediately, no questions asked. This small complaint would not stop me from purchasing it again.
From pfisterfaucets.com
SweepstakesLooks great, works great!
Would Recommend[This review was collected as part of a promotion.] We built a home with a Retro feel and I chose this faucet to go with my stone farm sink. It looks amazing. The pull down sprayer works as a pot filler and makes rinsing pots, pans and the sink a snap. I like it so much, I bought another for the kitchen in our winter home. I agree that the soap dispenser doesn't work. That doesn't deminish the quality or beauty of the faucet.
From pfisterfaucets.com
Sweepstakes
Hello Eleanor, Thank you for contacting us regarding the soap dispenser of your Hanover faucet. It looks like you have reached out to our consumer ser...