Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Hanover Stainless Steel 1-Handle Pull-Down Kitchen Faucet

Ratings & Reviews for Pfister Hanover Stainless Steel 1-Handle Pull-Down Kitchen Faucet

4.1
107
Review
 4.1 out of 5
107 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This kitchen faucet has mixed reviews. Many customers praise its attractive design, functionality, and durability, with some using it for 7-8 years without major issues. However, a significant number report recurring problems, particularly with the spray head and soap dispenser, requiring multiple replacements. Some also note issues with water pressure and leaks. While the majority seem satisfied, the recurring component issues suggest room for improvement in design and quality control. Prospective buyers should carefully consider the pros and cons based on their needs.

Customer review summary generated by AI, including incentivized reviews.
107 Customer Reviews

Love the faucet. Easy to install

Would Recommend

We love our new tap. It replaced a 15 year old Pfister Mireille model that we repaired a few times and decided to try something different, albeit from the same manufacturer. - Looks sophisticated. - Feels solidly built - Nice stream / flow of water, although it may seem to be low a fair amount really is coming out of the tap. - Doesn't splash. I actually installed it and then reinstalled it again (my wife wanted it installed in the hole where the soap dispenser was, but I didn't do th...

March 6, 2021

From pfisterfaucets.com

Beautiful, classic look!

Would Recommend

Great faucet, great features! Love the ability to change the water flow and pressure!!

January 16, 2019

From pfisterfaucets.com

Looks and works great

Would Recommend

Bought this in 2014 and I am very happy with the product. Best of all is the great customer service. I had 2 minor problems with the faucet and the company sent me replacement parts free. Highly recommended.

September 12, 2018

From pfisterfaucets.com

Beautiful classic Hanover

Would Recommend

I am just visiting the PF website to get a replacement part for my Hanover faucet after 12 years of use. This faucet looks as nice as the day it was installed. Regarding the soap dispenser, if you will dilute dish soap by half before adding it to your soap dispenser, it will never clog. That's the only issue I've ever had and it was just a matter of thinning the dish soap and that resolved it.

May 29, 2018

From pfisterfaucets.com

Outstanding faucet and warranty

Would Recommend

I contacted Pfister concerning repairs for my leaking faucet. After sending in the picture and describing my problems, they immediately responded and sent me a brand new replacement. I purchased a Moen replacement, but i returned it because it was lesses quality, it didnt perform as well, the angle of the spout flowed into the sink and not into the drain opening splashing everywhere, and I didn't like the flat paddle handle. I love the pfister model as it feels natural, performs well, looks g...

March 14, 2018

From pfisterfaucets.com

Great Faucet, Great Company

Would Recommend

Bought this faucet 20yrs ago. It finally had a problem with the spray head. Called PF, they expedited the part no charge. It's perfect again. Great people and product.

February 23, 2018

From pfisterfaucets.com

Don't do it

Would Not Recommend

Nothing but issues. Leaks out of sprayer and handle. looked nice until it started leaking out of every crack.

February 14, 2018

From pfisterfaucets.com

Great warranty policy

Would Recommend

I took picture of my pull down spout leaking kitchen faucet, the one I had was discontinued, Price Pfister gave me a few other style to choose from. Received a brand new one in a couple weeks. Definitely recommend Price Pfister brand.

January 25, 2018

From pfisterfaucets.com

Would Recommend

Glad I purchased a goog faucet, warranty is excellent

November 9, 2017

From pfisterfaucets.com

Soap Dispenser Problem -

Would Not Recommend

[This review was collected as part of a promotion.] Looks good but bad quality - Soap dispenser issues

September 23, 2017

From pfisterfaucets.com

Sweepstakes
Response from Community Manager

Hello Eleanor, Thank you for contacting us regarding the soap dispenser of your Hanover faucet. It looks like you have reached out to our consumer ser...

Community ManagerSeptember 25, 2017

Ordered New, Sent Me a Used/Returned Faucet

Would Not Recommend

I ordered this faucet new off of lowes.com. The faucet I received was clearly a return with the prior recipient's mailing labels ripped off of the box. The box was damaged, and the contents were loose inside because they were not in their original packing. I am bewildered that anyone would think it's acceptable to send a product in this condition to someone who ordered a brand new faucet. I will obviously be returning and purchasing something different elsewhere. Highly disappointed.

June 29, 2017
Was this Review Helpful ?
Response from Pfister

Hello Dave, Thank you for sharing your experience with us. We're not sure why you were sent a returned product, but you may want to contact Lowe's cu...

PfisterJune 30, 2017

Pfister

The Best Looking Faucet Ever

Would Recommend

[This review was collected as part of a promotion.] Love the looks of this faucet. It's very elegant. It's also very handy due to the one-handle design and the gooseneck height. Great for filling those large pots for pasta and other things. I've had this fixture twice because the first one developed I assume calcium that not only looked bad but over time began to affect the inner functioning of the nozzle. But the second one has shown no signs of such problems

June 11, 2017

From pfisterfaucets.com

Sweepstakes

Low pressure & spray head malfunction

Would Recommend

Bought the Hanover 5 years ago when updating our 20+ year-old kitchen. Love the styling and the overall function. However, it has always had low water pressure, especially with hot water. And, in the last year or so, the spray head is not working correctly. When the switch is set to stream, it keeps popping over to spray. We've tried soaking the head in CLR to clean out any build up but that has not helped. I'd love to keep this faucet. So wondering if we need a new cartridge. Or, maybe a whol...

June 11, 2017

From pfisterfaucets.com

Response from Community Manager

Hello debmiz, We will have a consumer service agent contact you to help troubleshoot what could be causing this low water pressure you have been exper...

Community ManagerJune 14, 2017

Ok but not great!

Would Not Recommend

[This review was collected as part of a promotion.] We bought this faucet in December 2008. If we didn't have to pay someone to install another faucet we would have replaced it long ago. When we pull the sprayer head out to rinse out the sink it doesn't retract without reaching under the sink and pulling the hose down.

February 14, 2017

From pfisterfaucets.com

Sweepstakes
Response from Community Manager

Hello GrammaG, There is a counterweight on the hose of your faucet, that should allow the sprayhead to dock without the hose bunching up. One of our s...

Community ManagerMarch 10, 2017

Works very well

Would Recommend

[This review was collected as part of a promotion.] Has been a great , looks great good quality and life warranty can't go wrong, had to replace spray head 2 times , had no problems getting new one at no charge mail to me and I replaced with no problems

January 3, 2017

From pfisterfaucets.com

Sweepstakes

Great faucet.....except

Would Not Recommend

[This review was collected as part of a promotion.] I've had this faucet for about 4 years. It works great.....except.....it has a plastic insert in the gooseneck that is the catch for the nozzle head. This thing wears out after 2 or 3 months. To replace it, you have to turn off both supply valves and crawl under the sink, lie on your back and depress a very tricky and hard-to-depress ring at the very top of the hose connection. Then, you crawl back out, pull the nozzle and hose out and only...

December 27, 2016

From pfisterfaucets.com

Sweepstakes
Response from Community Manager

Hi Taggart, Thank you for your review. We appreciate your feedback and will share it with our product team. We thank you for choosing Pfister.

Community ManagerDecember 29, 2016

Would Recommend

[This review was collected as part of a promotion.] I have had this faucet in two different houses and I love the convenience of it. It is high enough to move over dishes from sink to sink; it has spray of full force; and the finish is impeccable always. I love the warranty. Had a problem with soap dispenser and got a different one.

November 5, 2016

From pfisterfaucets.com

Sweepstakes

Would Recommend

[This review was collected as part of a promotion.] I bought this faucet when I remodeled a few years back. I LOVE the looks of it. Get many comments on it. The finish stays looking new with simple cleaning. Everything is just as I wanted except the soap dispenser. It was replaced twice and i'm having problems again. Your customer service was A-plus. Both times I called the part was replaced immediately, no questions asked. This small complaint would not stop me from purchasing it again.

October 29, 2016

From pfisterfaucets.com

Sweepstakes

Looks great, works great!

Would Recommend

[This review was collected as part of a promotion.] We built a home with a Retro feel and I chose this faucet to go with my stone farm sink. It looks amazing. The pull down sprayer works as a pot filler and makes rinsing pots, pans and the sink a snap. I like it so much, I bought another for the kitchen in our winter home. I agree that the soap dispenser doesn't work. That doesn't deminish the quality or beauty of the faucet.

September 29, 2016

From pfisterfaucets.com

Sweepstakes