
Ratings & Reviews for Mr. Coffee 12-Cup Black Commercial/Residential Drip Coffee Maker
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received mixed reviews. Some customers are satisfied with its performance, reliability, and features like the programmable timer and strong brew option. However, a significant number have experienced major issues, with the coffee maker frequently stopping working within 6-12 months. Common problems include the machine not brewing coffee at all, leaking, inconsistent performance, and complete breakdown. While a few praise the coffee quality and value when the product functions properly, the overall sentiment is one of disappointment and frustration with the lack of durability.
Customer review summary generated by AI, including incentivized reviews.great size
Would RecommendI bought this coffee maker about 6 months ago and just yesterday it stop making coffee. I'm very frustrated about this cause i paid good money for this pot!
From mrcoffee.com
Sally
Would RecommendI would never buy anything but this 12 cup programmable coffee maker. My old one which I bought in 2011 finally quit and I bought the same one because it is so reliable. Can't beat it.
From mrcoffee.com
I'm thinking mine is defective
Bought this for the features listed on the box, however mine does not shut off after 2 hours. I run all morning and am very forgetful so I forget to shut it off every morning before leaving my house. Unfortunately I already threw out my receipt from the store.
From mrcoffee.com
We understand how important this safety feature is and we want to get this resolved for you as soon as possible. Please give us a call at 1-800-672-63...
Cannot figure it out
Would RecommendMy daughter bought this Mr. Coffee when she stay with me for a few weeks. I have no manual, I cannot figure out how to work this thing. The coffee basket is a mystery and the water filter thing, I have no clue how to keep it in place
From mrcoffee.com
Not to worry! Please follow the link below to view a copy of the SJX33GT manual: bit.ly/1NmEBKm If you need any further assistance with your brewer...
Over 10 cup fill, water leaks out bottom
Would RecommendWe have enjoyed many good pots of coffee. Now when we fill reservoir to 12 cup line, wake up to two cups of water on counter and floor. It leaks out bottom suddenly. We are very disappointed. What can you do?
From mrcoffee.com
The last thing we want is for you to be disappointed in your coffeemaker and we would love to see what we can do for you. Give us a call at 800-672-63...
Just Don't
Would Not RecommendMy wife bought this coffee maker just a couple of months ago and just this morning I turned the pot on as per usual and nothing... the lights came on and nothing. I thought I must have made it delay. Nope, just a coffee pot that won't brew anymore. Unless you love disappointment, do not buy this machine. I repeat... DO NOT BUY THIS MACHINE!!!
From mrcoffee.com
very disappointed
Would Not RecommendI bought this coffee pot to replace my Mr Coffee coffee maker that quit working after only 12 months. I bought this one 4 days ago and I will be returning it to the store. It takes just over 10 minutes to brew a 12 cup pot of coffee. I could see it taking that long if it was dirty but not right out of the box.
From mrcoffee.com
You are right! It should not take that long to get a delicious cup of coffee. Please give us the opportunity to restore your faith in our products and...
Great, until it just stopped working
Would Not RecommendI have to echo what many other customers are saying about this coffeemaker. We purchased this after having had several more expensive coffeemakers die on us. My husband suggested that we go back to a more basic machine so fewer things could go wrong. This model was a great price and performed well for about a year - but this morning, when I turned it on, it stopped brewing after about a minute and emitted the three beeps that indicate the end of the brew cycle. I tried several more times, unplu...
From mrcoffee.com
Thank you for taking the time to reach out to us! Please give us the opportunity to restore your faith in our products and our brand. We encourage you...
clock and alert changes
Would Recommendi think the clock should be angled upward and have a backlight. it would make it easier to program the delay timer. Need to get down on knee to program it on the counter... also the brewing complete timer should have a disable feature, otherwise, it is a very nice system and the coffee comes out great.
From mrcoffee.com
Was a great coffee maker
Would Not RecommendI guess these are not designed to last forever. Loved the coffee maker however this is the 3rd Mr Coffee that just stopped heating. Time to try another brand
From mrcoffee.com
We are sorry to hear your brewer didn't last as long as we expect, and we would like to look into this deeper with you. Please give us a call at 800-6...
Very disaapointed
Would Not RecommendWe bought this coffee pot a couple of years ago. However the past few months....the beep it makes when coffee is done...well it happens moments after I attempt to start coffee. When I start the coffee it will brew a fee mins..then it just steams and no coffee will come from the filter and cup...I've cleaned it numerous times and it still does this....I have to put more water in the resovior..but it never puts the amount of water I initially put in resovior into the coffeend pot. I got this coff...
From mrcoffee.com
We would like to look into this further for you through troubleshooting that can be best addressed by phone. One of our Customer Service Representativ...
stoped working
Would Not RecommendI baught this coffee maker in January of this year and in the color red and after a few months it stoped brewing
From mrcoffee.com
We'd be happy to get you back brewing. If you can give us a call at (800) 672-6333, we are here to help you Monday-Saturday, 9am-6pm Eastern and we lo...
Wonderful Customer Service
Would RecommendAfter still using my little 6 cup Sunbeam from college (Im 40!) my kids got me this coffee pot for Christmas in my favorite red color! I brew coffee at least once a day, sometimes more. This morning it just wouldn't brew at all. Called customer service for troubleshooting and it was still under warrenty and they are shipping me a new coffee maker!! So excited because I really do love this model and maker!
From mrcoffee.com
Disappointed
Would Not RecommendI bought this coffee pot about 6 months ago. Yesterday I turned it on and although all the lights worked and you can hear a clicking sound, like so many of the other reviews I have read, the plate won't get hot and it won't brew coffee.
From mrcoffee.com
We want to help you resolve this issue and restore your faith in the Mr. Coffee brand. Please contact us direct at (800) 672-6333 and one of our Mr.Co...
Stopped working
Would Not RecommendUnfortunately, we bought this coffee maker less than 1 year ago and it stopped working this morning. Multiple people have posted similar reviews....I only wished I had read then before buying this one.
From mrcoffee.com
We're sorry to hear that you experienced brewing troubles with your SJX33GT coffee maker. We would love the opportunity to fix this and ensure that it...
None
Would Not RecommendBought this coffee maker 13 months ago it's already gone up. Will not buy another.
From mrcoffee.com
Uh oh, that's not what we like to hear! The SJX33GT coffee maker should provide years of satisfactory use with proper care! It offers a lift & clean f...
Good for 6 months
Would Not RecommendCoffee was pretty good - though I was always using the Strong setting, and had to set it each time. Getting it to start at a programmed time was confusing. There's no indicator for when it needs to be cleaned. The carafe was an upgrade - able to pour 12 cups fast with minimal dribble (+1 star). Unfortunately, after about 6 months, it would fail to complete a brewing cycle, pre-maturely ending with several cups remaining in the reservoir. Coaxing 12 cups out of it in these last days required star...
From mrcoffee.com
Our coffeemakers are very simple and easy to use! We would love the opportunity to get you back up and running so please give us a call at 800-672-633...
One days usage Comments
Would RecommendAfter my first cup here are my thought on the BVMC-SJX33GT machine. 1. No back lite on the clock - Bad can not read the time, Good do not have to set it after a power outage. 2. The water filter does not fit the basket. 3. Not one paper filter was supplied with the machine. I can understand that a permanent filter was not supplied but not having a paper filter was a big let down, I had to wait until the store opened to have a cup of coffee. After I purchased a filter basket the water fi...
From mrcoffee.com
We want to assure you that we do appreciate your input, suggestions, and criticisms. Your opinions are helpful to us and we apologize for any inconve...
Horrble
Would Not RecommendWill only work on thermal setting. Brews coffee and then turns off.
From mrcoffee.com
The SJX33GT coffeemaker is designed to work on the thermal and glass decanter setting. Please give us the opportunity to ensure that you're completel...
Works for me
Would RecommendI've had this coffee maker for nearly two years, and use it nearly every morning. Works as advertised. Set the timer, and I have coffee waiting when I wake up.
From mrcoffee.com
We do strive to offer the best possible products to our Mr. Coffee family, and we would like to see what we can do to restore your faith in us. Please...