
Ratings & Reviews for Mansfield Summit White Round Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet
Ratings may include incentivized customer reviews.
What Customers Are Saying
This toilet offers a powerful flush and comfortable height, though some customers reported issues with leaks, poor alignment, and problems with the toilet seat and hardware. While the majority of reviews were positive, the negative experiences suggest potential quality control and design concerns that may require adjustments or part replacements during installation to ensure a proper fit and prevent leaks.
Customer review summary generated by AI, including incentivized reviews.Great product and great price
My client was happy with the product and I was impressed with the ease of installation
Verified Purchaser
Excellent product for the price!
Would Recommendtook a couple of trips back to Lowe's to buy a jumbo toilet ring because my base was slightly recessed. Just thought I would be proactive. Took longer than I expected. But I am not the most skilled handyman around. However it works excellent and looks good. And best yet it is made in America!!!. Would recommend this Mansfield product
Verified Purchaser
This is Glenn from Mansfield Plumbing. Thank you for your review of your Summit Toilet! We appreciate your feedback regarding the product and install...

Does not flush well
The toilet flushes fast, loud and not completely. I finally got my master bath redone from the floor up and had this toilet installed and I am very disappointed. It half flushes and leaves remnanants in the toilet And today it didnt flush at all and I am trying to clear it, poured water into it and it wont even flush with the force of the water. I would not recommend. I saw add a photo, but that would be gross.
Ceejay - This is Glenn from Mansfield Plumbing. Thank you for informing us of the issue you are experiencing with your Summit Toilet. Please contact ...

Works great and looks very nice for a value toilet
Would RecommendFor a value toilet, it's really a nice looking toilet. I would give 5 stars but they left out the toilet seat bolts. I went to hardware store because it was closer and less hassle, but a complete set is supposed to be a complete set. The bolts I got from the hardware store don't exactly fit so I'll have to go get another set, more hassle. I recommend the toilet for the price 100%, just don't be surprised if you have to make a run to the store. Function is very good, wife says the power remi...
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet Verified Purchaser
This is Glenn from Mansfield Plumbing. Thank you for your review of your Summit Toilet! We appreciate your feedback and apologize that you experience...

Good quality
Would RecommendMade in the USA, good quality. Very happy with the product, looks nice and easy to install. Will buy again.
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet Verified Purchaser
Taylor - This is Glenn from Mansfield Plumbing. Thank you for your review of your Summit Toilet! We appreciate your feedback and are happy to hear th...

Leaks Leaks and more Tank Leaks
Would Not RecommendLet me start by saying I have installed over 20 toilets throughout the years and never had issues. I fought with this toilet for two weeks after I installed it and no matter what I did, it leaked. I even went out and bought a separate tank seal and tank bolts. It still leaked with the replacement parts. I finally called my Lowes store and took it back for an American Standard replacement. I will never buy this brand again.
Troy - This is Glenn from Mansfield Plumbing. Thank you for your recent purchase of a Summit Toilet and we apologize that you experienced this issue....

Packing
Would Not RecommendThe packing and handling of these toilets are sub-par. Returned the first one because base was cracked. Second one had a hairline crack also.
Verified Purchaser
This is Glenn from Mansfield Plumbing. Thank you for the feedback regarding your Summit Toilet. We strive to provide each customer with an exceptiona...

Badly Designed
Would Not RecommendLike other reviewers, I bought this because it's made in the US and assumed it'd be a well-made product. I have a licensed plumber here now because the toilet won't stop leaking out of the tank. The holes are misaligned to the base. The hardware to attach to the base are junk. He replaced the hardware and it's still leaking. He's on his 2nd trip to the plumbing store now. I am someone that will spend hours researching for items made in the US and will pay more for them. It's a sad day when impor...
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet
Tracie - This is Glenn from Mansfield Plumbing. Thank you for your recent purchase of a Summit Toilet and we apologize that you experienced this issu...

Design and quality problems
Would Not RecommendI really wanted to like this Made-In-USA toilet. But it's turned out to be the most problematic toilet I've ever installed. I've probably installed around 20 over the last 20 years. The handle on the first one had a defect that caused the handle to stick and hold the flapper open. I had to lift the handle back up to make it close. I got another toilet and the handle worked fine. The donut that goes between the tank and the bowl is made of stiffer rubber than any other toilet I've install...
Eric - This is Glenn from Mansfield Plumbing. Thank you for your recent purchase of a Summit Toilet and we apologize that you experienced these issue...

Good toilet
Good price for a toilet and it was perfect for the project I needed it for
This is Glenn from Mansfield Plumbing. Thank you for your review of your Summit Toilet! We appreciate your feedback and are happy to hear that you ar...

DO NOT buy the Mansfield Summit Toilet
Would Not RecommendWe purchased three Mansfield Summit toilets and had them professionally installed. The contractor triple checked everything and by evening all three were leaking between the tank and the bowl. I called the contractor and he said he had concerns with the design of the cheap plastic bolts provided. He returned the next day with better bolts and washers. That didn't fix the problem because the bolt holes are not smooth allowing a flush (no pun intended) fit. We are replacing all three with American...
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet
This is Glenn from Mansfield Plumbing. Thank you for your recent purchase of a Summit Toilet and we apologize that you experienced this issue. We str...

Bad Flapper!
Would Not RecommendEverything is fine so far, except the provided tank flapper is so heavy that it reseats immediately. Because of that the tank only slightly empties, unless you stand there and hold the lever down. I’m going to replace all the tank parts to get around this ridiculous oversight. Would Not have purchased this model if I had known about this!
Verified Purchaser
This is Glenn from Mansfield Plumbing. Thank you for your recent purchase of a Summit Toilet and we apologize that you experienced this issue. We str...

don't buy this one
Would Not Recommendit leaked from the pre assembled tank gasket. i returned it and got another one. the second one leaked from the tank bolt holes because the holes did not line up with the holes on the bowl. no matter what i did, it leaked. i've installed at least 50 tanks in my lifetime.
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet Verified Purchaser
Leshia - this is Glenn from Mansfield Plumbing. Thank you for your recent purchase of a Summit Toilet and we apologize that you experienced this issu...

This is Glenn from Mansfield Plumbing. Thank you for your review of your Summit Toilet! We appreciate your feedback regarding the product and install...