Ratings & Reviews for Mansfield Summit White Round Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet
Ratings may include incentivized customer reviews.
What Customers Are Saying
This toilet offers a powerful flush and comfortable height, though some customers reported issues with leaks, poor alignment, and problems with the toilet seat and hardware. While the majority of reviews were positive, the negative experiences suggest potential quality control and design concerns that may require adjustments or part replacements during installation to ensure a proper fit and prevent leaks.
Customer review summary generated by AI, including incentivized reviews.Toilet and Installation
Would RecommendToilet is the perfect height, flush mechanism saves money in the amount of water needed. The installation is another matter. I would never use the specific installer that Lowes sent. Why not? Very unprofessional. Could not find proper installation equipment, left to do another job, my husband found the equipment after I had already gone back to Lowes, applied toilet seat on sideways and lastly the amount charged for installation way over price it should have been. I will think long and hard befo...
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet Verified Purchaser
Made in USA toilet
Would RecommendEverything was in the box, well packaged. Installation was fairly easy, I had a little trouble getting the tank to bowl connection to not leak, but just wasn't tightening the plastic nuts enough. So far it is flushing well, not plugging. Overall I'm happy with this toilet.
Works perfectly
Would RecommendI'm extremely happy with this size and fit of this toilet.
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet Verified PurchaserIncentivized
Thank you for your review of your Summit Toilet! We appreciate your feedback and are happy to hear that you are having a great experience with this i...
Toilet1
Would RecommendI liked that it was a taller toilet than my previous and great for my knees. The toilet uses less water.
Verified Purchaser
This is Glenn from Mansfield Plumbing. Thank you for your review of your Summit Toilet! We appreciate your feedback and are happy to hear that you ar...
Quality without huge price
Would RecommendHave not installed yet but pick up was very smooth. And it was packed very efficiently.
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet Verified Purchaser
Carole - This is Glenn from Mansfield Plumbing. Thank you for your review of your Summit Toilet! We appreciate your feedback and are happy to hear th...
Don't buy this toilet it's an inferior product.
Would Not RecommendBowl size 30% smaller than previous round toilet. Flush capacity significantly reduced.
Verified Purchaser
This is Glenn from Mansfield Plumbing. Thank you for your recent purchase of a Summit Toilet and we apologize that you experienced these issues. We s...
Cheap/weak hardware
Would Not RecommendOne of the bolts that holds the toilet to the floor snapped in two while FINGER tightening. Didn't even touch it with a wrench. Extremely cheap hardware? Had to go to the store and spend extra money to buy new bolts plus a new wax ring to finish the install. Would not recommend.
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet
This is Glenn from Mansfield Plumbing. Thank you for your recent purchase of a Summit Toilet and we apologize that you experienced this issue. We str...
Toilet
Would RecommendFlushes very well. I used our old seat though. The one that comes with this is a low quality. Our previous soft close toilet seat is actually made by this company it's just much sturdier.
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet Verified Purchaser
This is Glenn from Mansfield Plumbing. Thank you for your review of your Summit Toilet! We appreciate your feedback and are happy to hear that you ar...
Some concerns...
The internal components are cheap which is surprising given the price of the toilet and overall great design and look. I'll be replacing the fill valve and flapper pretty immediately. Other main concern was the rubber donut from the tank to the bowl seems to leak no matter what I do or how tight I screw those screws so I guess I'll be putting some clear silicone on that to get that to stop leaking.
This is Glenn from Mansfield Plumbing. Thank you for your recent purchase of a Summit Toilet and we apologize that you experienced these concerns. We...
Don't buy
Would Not RecommendHorrible, nothing fit right, poorly made, returning it tomorrow!! So much for american made!
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet Verified Purchaser
This is Glenn from Mansfield Plumbing. Thank you for your recent purchase of a Summit Toilet and we apologize that you experienced this issue. We str...
Thank you for your feedback on your Summit purchase! Mansfield stives to provide exceptional products and experiences for all of our customers. If we...