
Ratings & Reviews for Mansfield Summit White Round Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet
Ratings may include incentivized customer reviews.
What Customers Are Saying
This toilet offers a powerful flush and comfortable height, though some customers reported issues with leaks, poor alignment, and problems with the toilet seat and hardware. While the majority of reviews were positive, the negative experiences suggest potential quality control and design concerns that may require adjustments or part replacements during installation to ensure a proper fit and prevent leaks.
Customer review summary generated by AI, including incentivized reviews.Not the quality I expected
Toilet seat moves all over the place even when tightened down. The flush is so different from my older model. You have to hold the handle down for 2-3 seconds for it to flush.
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet Verified Purchaser
Nice Toilet, But……
Would RecommendI purchased this toilet because I got an exceptional price. I read a lot of the reviews which were a mixed bag, either some were very happy and others seemingly had issues. I will describe my experience. In a nutshell, it’s a nice toilet that has an excellent finish, and has strong flushing action. As many pointed out, yep, the toilet seat is very subpar. Mansfield should go back to the drawing board on that. With the lid closed and sitting on it, it is very weak and flimsy, and I’m only 180 pou...
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Take your time and don’t over tighten…
Would RecommendI had an initial problem with the tank to bowl gasket leaking. It can be tricky to find the balance of “tight enough” vs “over tightened” especially with the slight imperfections of the mating surfaces. I ultimately had to drain and remove the tank, and add a little silicone to the all of the rubber sealing parts and surfaces (bolt gaskets, main tank gasket surfaces) and retighten, but not over tighten everything. Finally got it to stop leaking, and everything is working great.
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet Verified Purchaser
Great Comfort Height Toilet
Good price, flushes really well, easy to keep clean, easy to install. It is convenient that toilet seat is included. Style is modern. Height is convenient for everyone.
Verified Purchaser
Quality with the exception of the seat
Would RecommendEasy to install with no issues. It's a quality toilet with one exception, the seat and lid are both very flimsy plastic. You would think for the price they could put a decent seat on it. I don't think I should have to put a new seat on a new toilet that I paid a lot of money for.
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet
very quiet for toilet and powerful
Would Recommendeasy installation
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet Verified Purchaser
Issues with 6 installed out of 6
Would Not RecommendI got 6 of these toilets and installed them. Within a few weeks, one by one, I was getting complaints that the toilet is draining water throughout the night, and causing the toilet to refill the tank. I found that the issue was with the flapper, and the ring it is mated to. They don't seal well and causes a slow leak into the toilet, and after the water level drops low enough, it causes the valve to refill the tank. 6 out of 6, having these issues, and having to send our plumber staff to troub...
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet
Hi there. We are sorry to hear you are having a negative experience with the Summit toilet. Please give our customer service a call at 877-850-3060 t...

made in the USA
easy install
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet Verified Purchaser
Leaking
Would Not RecommendDon't be fooled by this stating it's American made. We installed this toilet and it was leaking from the tank where it drains into the bowl. It took several hours for my husband emptying water, assessing, tightening bolts, only to finally find the toilet is leaking where the tank drains into the bowl. My husband has installed many toilets and we have never had this issue. This is going back and we are down a toilet because it's Sunday and everything is closed.
From Summit White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet
Hi Lisa, I am sorry to hear that you experienced a leak with your Summit toilet. Please reach out to our customer service team at 1-877-850-3060, or ...

Great toilet, powerful flush
Would RecommendWe liked the toilet style and remembered having Mansfield toilets as a kid. The white is actually closer to bone but that wasn't a deal breaker. It was easy to install, as long as you tighten the tank bolts in the correct pattern and as close to the same torque as possible it shouldn't leak, I used a ratchet and a socket that fit over the nylon nuts and was careful to get it tight without overdoing it. At first the flush seemed short but realized it was easy to take the float loose from the chai...
Hi Windy, we are sorry to hear you are not satisfied with the flush performance of the Summit toilet. Please reach out to our customer service team a...