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Summit White Round Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet

Ratings & Reviews for Mansfield Summit White Round Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece Toilet

4.2
355
Review
 4.2 out of 5
355 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This toilet offers a powerful flush and comfortable height, though some customers reported issues with leaks, poor alignment, and problems with the toilet seat and hardware. While the majority of reviews were positive, the negative experiences suggest potential quality control and design concerns that may require adjustments or part replacements during installation to ensure a proper fit and prevent leaks.

Customer review summary generated by AI, including incentivized reviews.
355 Customer Reviews

Not the quality I expected

Toilet seat moves all over the place even when tightened down. The flush is so different from my older model. You have to hold the handle down for 2-3 seconds for it to flush.

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Response from Mansfield Plumbing

Hi Windy, we are sorry to hear you are not satisfied with the flush performance of the Summit toilet. Please reach out to our customer service team a...

Mansfield PlumbingApril 23, 2024

MansfieldPlumbing

Nice Toilet, But……

Would Recommend

I purchased this toilet because I got an exceptional price. I read a lot of the reviews which were a mixed bag, either some were very happy and others seemingly had issues. I will describe my experience. In a nutshell, it’s a nice toilet that has an excellent finish, and has strong flushing action. As many pointed out, yep, the toilet seat is very subpar. Mansfield should go back to the drawing board on that. With the lid closed and sitting on it, it is very weak and flimsy, and I’m only 180 pou...

March 16, 2024
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Response from Mansfield Plumbing

Hi there, we appreciate your feedback and recommendations. If you need anything in the future, please do not hesitate to call our customer service at...

Mansfield PlumbingApril 23, 2024

MansfieldPlumbing

Take your time and don’t over tighten…

Would Recommend

I had an initial problem with the tank to bowl gasket leaking. It can be tricky to find the balance of “tight enough” vs “over tightened” especially with the slight imperfections of the mating surfaces. I ultimately had to drain and remove the tank, and add a little silicone to the all of the rubber sealing parts and surfaces (bolt gaskets, main tank gasket surfaces) and retighten, but not over tighten everything. Finally got it to stop leaking, and everything is working great.

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Great Comfort Height Toilet

Good price, flushes really well, easy to keep clean, easy to install. It is convenient that toilet seat is included. Style is modern. Height is convenient for everyone.

February 13, 2024
Verified Purchaser
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Quality with the exception of the seat

Would Recommend

Easy to install with no issues. It's a quality toilet with one exception, the seat and lid are both very flimsy plastic. You would think for the price they could put a decent seat on it. I don't think I should have to put a new seat on a new toilet that I paid a lot of money for.

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very quiet for toilet and powerful

Would Recommend

easy installation

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Issues with 6 installed out of 6

Would Not Recommend

I got 6 of these toilets and installed them. Within a few weeks, one by one, I was getting complaints that the toilet is draining water throughout the night, and causing the toilet to refill the tank. I found that the issue was with the flapper, and the ring it is mated to. They don't seal well and causes a slow leak into the toilet, and after the water level drops low enough, it causes the valve to refill the tank. 6 out of 6, having these issues, and having to send our plumber staff to troub...

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Response from Mansfield Plumbing

Hi there. We are sorry to hear you are having a negative experience with the Summit toilet. Please give our customer service a call at 877-850-3060 t...

Mansfield PlumbingMarch 26, 2024

MansfieldPlumbing

made in the USA

easy install

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Leaking

Would Not Recommend

Don't be fooled by this stating it's American made. We installed this toilet and it was leaking from the tank where it drains into the bowl. It took several hours for my husband emptying water, assessing, tightening bolts, only to finally find the toilet is leaking where the tank drains into the bowl. My husband has installed many toilets and we have never had this issue. This is going back and we are down a toilet because it's Sunday and everything is closed.

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Response from Mansfield Plumbing

Hi Lisa, I am sorry to hear that you experienced a leak with your Summit toilet. Please reach out to our customer service team at 1-877-850-3060, or ...

Mansfield PlumbingMarch 26, 2024

MansfieldPlumbing

Great toilet, powerful flush

Would Recommend

We liked the toilet style and remembered having Mansfield toilets as a kid. The white is actually closer to bone but that wasn't a deal breaker. It was easy to install, as long as you tighten the tank bolts in the correct pattern and as close to the same torque as possible it shouldn't leak, I used a ratchet and a socket that fit over the nylon nuts and was careful to get it tight without overdoing it. At first the flush seemed short but realized it was easy to take the float loose from the chai...

November 12, 2023
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