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TurboWash 3D Smart Compatible Large Top-Load Washer ( Graphite Steel ) ENERGY STAR

Ratings & Reviews for LG TurboWash 3D Smart Compatible Large Top-Load Washer ( Graphite Steel ) ENERGY STAR

4.3
837
Review
 4.3 out of 5
837 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The washing machine has a large drum capacity that allows users to easily wash bulky items. It is generally praised for being quiet, efficient, and effective at cleaning clothes. Customers appreciate the variety of wash cycles and customization options, as well as the convenient Wi-Fi connectivity and smartphone app. However, some users have reported issues with the control panel, leaks, and premature component failures, leading to dissatisfaction with the product's long-term reliability.

Customer review summary generated by AI, including incentivized reviews.
837 Customer Reviews

Wonderful Experience

Would Recommend

[This review was collected as part of a promotion.] I bought this washer a month ago. It's very quiet device. It full up with water to my satisfaction. I have purchased 3 washers and sent them back since May of 2020. This is the best by far. Everything about is to my satisfaction. I would definitely recommend. A little more pricey, but definitely worth it.

April 26, 2022

From lg.com

Fantastic

Would Recommend

[This review was collected as part of a promotion.] The washer exceeded my expectations and I would buy it again.

April 26, 2022

From lg.com

Would Recommend

[This review was collected as part of a promotion.] I bought an Lg Washer at my home in Michigan so when my washer at my home in Indiana died I automatically ordered another LG washer. Very pleased with washer.

April 26, 2022

From lg.com

Love the wifi notifications!

Would Recommend

[This review was collected as part of a promotion.] Cleans better than other washers I've had. I can also do other tasks around the house and the washer will alert my phone when it's completed it's task.

April 25, 2022

From lg.com

Exactly What I Wanted and Looking For

Would Recommend

[This review was collected as part of a promotion.] After using the same washer for the last 11 years I knew it was time to get a new one because I really didn’t like the one we had. After my mother passed in January 2022, I decided that I would purchase a new washer and dryer with the money she left me. I checked all the reviews and found that this LG washer (and Lg dryer) comes highly recommended. It Is exactly the right size and is very quiet while it is working. It also has the agitator ...

April 25, 2022

From lg.com

Excellent choice

[This review was collected as part of a promotion.] The washer is amazing. I have a heavy large quilt and have enormous room ,

April 25, 2022

From lg.com

Impressive cleaning

Would Recommend

[This review was collected as part of a promotion.] After finally replacing our top loader, without an agitator, with this, I am impressed with how much better the clothing is moved throughout the cycles. There are plenty of features giving me choices for how to wash. Overall, I’m happy with this washing machine.

April 24, 2022

From lg.com

Love my LG!

Would Recommend

[This review was collected as part of a promotion.] When I bought this washer, I didn't want a new washer. I had a Maytag that I loved and the spin cycle got so loud after only 3 years and we couldn't find what we needed to fix it. I said I wouldn't like a new one and I was so sad to replace the old one. I did some research and decided to get the LG. After using it for a couple of weeks, I LOVE IT! It uses less energy, it seems to use less water, and I really think it gets our clothes...

April 23, 2022

From lg.com

JUNK

Would Not Recommend

I purchased this washer 14 months ago. It has been repaired 3 times. The agitator malfunctions approximately every 4 months of use. Causing laundry to get caught under the agitator (of course, the laundry will get all shredded).

April 22, 2022

From lg.com

Response from Social Media

We sincerely hate to hear this and we see you are working with our social media team.^Sandy

Social MediaApril 22, 2022

Power button no longer works after 13 months

Would Not Recommend

[This review was collected as part of a promotion.] This washer is ok. Not great for heavy soiled items or stains even with pretreatment and stain cycles. My biggest complaint is the power button no longer works after 13 months. Of course warranty is 12 months. Weve tried all the trouble shooting the LG website offers. It takes more than a few minutes to get power button to respond after playing around with location & pressure when the power button use to be a light touch like a touchscreen. Now...

April 21, 2022

From lg.com

Response from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message o...

Social MediaApril 22, 2022

I love this washer!

Would Recommend

[This review was collected as part of a promotion.] I bought this washer about a month ago and I love it. It is quiet, fast and the clothes come out very clean. I highly recommend this washer to everyone. It handles small loads and large ones very well.

April 20, 2022

From lg.com

Ok washer

Would Recommend

[This review was collected as part of a promotion.] Let’s just say it does the job. Not as good has were told by the salesman.

April 19, 2022

From lg.com

LG Washing Machine

Would Recommend

[This review was collected as part of a promotion.] I bought this a little while ago and it's amazing. Works great, it's smart and I love the depth of this item. Thank you

April 19, 2022

From lg.com

Not a great washer

Would Not Recommend

[This review was collected as part of a promotion.] I bought this washer less then 1 year ago and broke down

April 18, 2022

From lg.com

Response from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message o...

Social MediaApril 19, 2022

[This review was collected as part of a promotion.] Originally loved the machine . Than before the machine was a year old the power board went on the machine. Given it was still under factory warranty LG took care of the cost . The down side I was out a washing machine for almost two weeks due to waiting for part to come in.

April 18, 2022

From lg.com

Response from Social Media

We hate to hear this and thank you so much for this feedback.^Sandy

Social MediaApril 20, 2022

LG Washer; Dryer and Refrigerator

Would Recommend

[This review was collected as part of a promotion.] I bought all three items a little while ago and am so happy that I did. I love them. I love the customer service and the installers. These are some of the best appliances I have ever bought and look forward to great working equipment and continued excellence service.

April 18, 2022

From lg.com

Very quiet machine

Would Recommend

[This review was collected as part of a promotion.] I bought this almost 2 months ago and seems worth it so far!

April 18, 2022

From lg.com

Would Recommend

I like being able to add extra water by pressing the deep fill. It is quiet while it is washing your clothes. It needs a button to push so you can wash out your detergent cap and clothes softner cap.

April 17, 2022

From lg.com

Big tub and quiet.

Would Recommend

[This review was collected as part of a promotion.] Great machine. Large tub that we needed. Very quiet.

April 17, 2022

From lg.com

Great efficiency

Would Recommend

[This review was collected as part of a promotion.] I love the efficiency of this washer. It uses less energy and less water yet my clothes are still clean.

April 17, 2022

From lg.com