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TurboWash 3D Smart Compatible Large Top-Load Washer ( Graphite Steel ) ENERGY STAR

Ratings & Reviews for LG TurboWash 3D Smart Compatible Large Top-Load Washer ( Graphite Steel ) ENERGY STAR

4.3
837
Review
 4.3 out of 5
837 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The washing machine has a large drum capacity that allows users to easily wash bulky items. It is generally praised for being quiet, efficient, and effective at cleaning clothes. Customers appreciate the variety of wash cycles and customization options, as well as the convenient Wi-Fi connectivity and smartphone app. However, some users have reported issues with the control panel, leaks, and premature component failures, leading to dissatisfaction with the product's long-term reliability.

Customer review summary generated by AI, including incentivized reviews.
837 Customer Reviews

Water level

Would Recommend

It seems that the water level is very low. Is this normal,when washing sheets etc?

June 20, 2022

From lg.com

LG washer

[This review was collected as part of a promotion.] We bought a washer and dryer about month ago so far very happy with no problems one thing we did notice was more lint in lint trap of dryer

June 20, 2022

From lg.com

So far love it

[This review was collected as part of a promotion.] Have owned this washer now over a month and love it. So much quieter than my front loader was. Love the turbo feature. Clothes usually done in 30 minutes.. Pleasant song when cycle is done. Thought it would be crazy to have an app for your appliance but have actually used it. One negative is I always have to change the temperature setting. Default is warm and I wash most clothing on cold.

June 18, 2022

From lg.com

Hate this washer!

[This review was collected as part of a promotion.] This washer spins my clothes so hard and fast that any shirts I would normally hang to dry I am now forced to either put them in the dryer or iron because they are so twisted and wrinkled right out of the machine and that is with the “Delicate” setting on “Low Spin”! I want my old machine back!

June 18, 2022

From lg.com

Response from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message o...

Social MediaJune 20, 2022

I bought this washer and dryer set about 6mos ago, and I'm so happy I did,

June 18, 2022

From lg.com

Very Nice Machine

Would Recommend

[This review was collected as part of a promotion.] I like thew fact that I can have a full tub of water instead of the HE level of water, it took a little bit to get used to the settings but now very easy to navigate. The extra large tub is great for quilts and bedspreads, now I do not have to go to a laundry mat and do the quilts and bedspreads.

June 13, 2022

From lg.com

LG Electronic - Washer

Would Recommend

[This review was collected as part of a promotion.] We purchased the kitchen appliance package about 4 years ago, refrigerator, stove and dishwasher because of the Consumer Reports rating. We were very pleased. After checking Consumer Reports and the current experience we have with the kitchen appliances we purchased the LG washer and dryer set. To date I love it! Its more efficient and quieter. I am also amazed how large the capacity is.

June 11, 2022

From lg.com

LG agitator top load washer

Would Recommend

[This review was collected as part of a promotion.] A few weeks ago, I purchased the LG top load washer with agitator to replace my 10 year old LG top load washer. I wanted something to match my dryer, which fortunately is still working so far. I really like the agitator feature that my other washing machine did not have. Also, the wash cycle seems to be faster than the previous model.

June 10, 2022

From lg.com

worth it

Would Recommend

[This review was collected as part of a promotion.] have this washer for just under a year now. easy to use cleans well with not very much detergent. and is fast the presets are all we need. but you still could use the app if you like. highly recommended

June 8, 2022

From lg.com

Not as effective as my last LG

Would Not Recommend

We bought this a couple of months ago. At first It seemed like a good idea. The first set of whites I did were far from clean. Then our blouses started to show tightening or running of the material. This is from the agitator. I had an LG front loader for 15 years. I loved that machine. It got my clothes much cleaner and was good to the fabric.

June 6, 2022

From lg.com

Response from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message o...

Social MediaJune 7, 2022

Quiet, smooth, and reliable so far.

Would Recommend

[This review was collected as part of a promotion.] Almost a month ago I purchased this product and so far have found it to be reliable, quiet and easy to use.

June 4, 2022

From lg.com

Touch panel issues just a little over a year old

[This review was collected as part of a promotion.] Really loved my new washer until about a month ago when it began to become difficult to power on the machine. I have arthritis and do not have a lot of hand strength so I couldn't press the button but so hard. For the past 2 weeks, the power button wouldn't come on at all. I've reset but nothing. I'm so disappointed that it appears my new machine needs a new touch panel board. Expensive I'm sure! No problems with start button or my LG dryer ...

June 3, 2022

From lg.com

Response from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message o...

Social MediaJune 3, 2022

Water and time saver

Would Recommend

[This review was collected as part of a promotion.] It does a great job of washing. Quick and efficient operation.

May 28, 2022

From lg.com

was great for 14 months

Would Not Recommend

[This review was collected as part of a promotion.] Worked fine for 14 months. Now problem starting/touch panel.

May 28, 2022

From lg.com

Response from Social Media

We hate to hear you are having issues so early and looking at your case you are scheduled for service.^Sandy

Social MediaMay 31, 2022

Terrific features - excellent quality

Would Recommend

[This review was collected as part of a promotion.] I bought this machine along with the matching dryer, after having purchased a different quality brand name machine. This machine is much better in a lot of different aspects and really like the anti-vibration feature which is not available on lot of other washing machines out there. The extra large capacity is excellent for washing all types of bedding and pillows.

May 27, 2022

From lg.com

Would Recommend

[This review was collected as part of a promotion.] We bought this washer two months ago and are happy with the purchase. It is quiet, full size, great capacity, easy to use, and has lots of features.

May 26, 2022

From lg.com

Works great!

Would Recommend

[This review was collected as part of a promotion.] We purchased this a few weeks ago after returning a different manufactures because of excess noise when running. Very please with ease of operation and sound of operation. We would purchase this again.

May 25, 2022

From lg.com

Great washer

Would Recommend

[This review was collected as part of a promotion.] We have had this washing machine 1 year now and have had zero issues with it.

May 21, 2022

From lg.com

Love our new washer

Would Recommend

I don’t like that I can’t rinse the soap cup. I always liked to put it under the water and rinse the cup before so I can put the cap back on the bottle. I’ve started throwing it in with the wash but now my laundry detergent drips on the washer while it’s running. Also the lid locks. You have to pause it then open the lid then throw in your extra clothes and restart it. Love the size of the tub and it’s pretty quiet. Clothes come out very clean and rinsed well

May 21, 2022
Verified Purchaser
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Quiet

Would Recommend

[This review was collected as part of a promotion.] I bought this a few weeks ago. Seems to wash fine and has a great spin cycle. Still leaves a white film on my dark clothes that I don’t like

May 17, 2022

From lg.com

Response from Social Media

We hate to hear this and thank you for your feedback. We will be happy to pass this along to our product developers.^Sandy

Social MediaMay 19, 2022