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TWINWash Compatible 5.2-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR

Ratings & Reviews for LG TWINWash Compatible 5.2-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR

4.7
555
Review
 4.7 out of 5
556 Reviews


94% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This high-capacity appliance delivers excellent cleaning performance and convenience. Customers are satisfied with the large drum capacity, allowing them to easily wash bulky items. Many praise its efficiency, using less water and detergent while still getting clothes very clean. Customers highlight the wide variety of wash cycles and customization options, as well as the quiet operation and sleek design. While a few note minor issues like occasional vibration or difficulty reading the control panel, the majority of customers are highly satisfied and recommend this model.

Customer review summary generated by AI, including incentivized reviews.
556 Customer Reviews

Would Recommend

[This review was collected as part of a promotion.] I think its a great product , I havd had this washing machine for more then a year but one thing is hard to clean around the rubber..

December 11, 2020

From lg.com

Would Not Recommend

[This review was collected as part of a promotion.] After purchasing this washing machine I waited to write a review in case of any unforeseen issues. I recently had to make 2 repairs. One was for the drain pump and the other was to replace the water valve system. Needless to say, these repairs were costly. I believe that with this machine being so expensive to purchase, such repairs shouldn't be necessary because you would think that they would use higher quality components. When you contact LG...

September 11, 2020

From lg.com

Response from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is es...

LGE Social MediaSeptember 15, 2020

Great Buy!!

Would Recommend

[This review was collected as part of a promotion.] I love the size and the turbo feature. Does a good job washing and wringing out a lot of water so clothes dry quickly in the dryer

December 30, 2019

From lg.com

Have had this, problem-free, for many years

Would Recommend

I bought this washing machine to save on water usage and energy. Not only does it save water, but it does a GREAT job with all of my items, from delicates to horse blankets. If the manufacturing is still the same as when I initially purchased my unit, you can’t go wrong. Love it.

September 5, 2019

From lg.com

Lifespend

Would Not Recommend

Just like any other LG life spent is ~5 years. It’s falling apart like “Chinese motorcycle“ after 5. Drain pumps and rear bearings are most common.this is second out of 3 sets that we had and first one broke in 5 years now second one is almost one.maybe I need to switch to different brand Otherwise it’s OK.

May 2, 2019

From lg.com

Great features! Great washer

Would Recommend

I bought this washer and matching dryer in Aug of '15. I absolutely love them both. There are many options and features. Love the steam clean for pillows and down comforters. I have had zero problems with either appliance.

April 25, 2019

From lg.com

Great washer ( if you know how to use it)

Would Recommend

[This review was collected as part of a promotion.] This washer has been excellent to us. I have 3 kids under 3 and do a LOT of laundry. I love the capacity. I think a lot of people who have problems with this (or any front loader) just fundamentally don't understand how HE machines work. A standard agitator machine uses a lot of water and mechanical agitation to get clothes clean. HE machines, largely rely on the friction of the clothes against themselves to create agitation. So adding mor...

April 18, 2019

From lg.com

Setting For More Wash & Rinse Water???

Would Not Recommend

[This review was collected as part of a promotion.] I want my machine to use more water for a better wash and more thorough rinse. How can I set the machine for a higher water default setting? I have to manually add water for each cycle through the detergent tray...a real pain.

January 19, 2019

From lg.com

Response from Social Media

Hello and thank you for reaching out to us. I would be more than happy to assist you with adjusting the settings on your washer. If you would, please ...

Social Media January 21, 2019

Help

[This review was collected as part of a promotion.] My washer will not drain. When it is washing and trys to drain an error code comes on OE code.

January 18, 2019

From lg.com

LACK OF REQUIRED INSTALLATION PARTS

Would Recommend

[This review was collected as part of a promotion.] You should provide a water pressure adjuster along with the hose that goes with the washer. I have never had a water pressure problem with any other appliance, nor do any of the appliances inside, or outside systems, have a problem. It is not appropriate for the house water pressure be reduced. This issue is unique to this product, so a water pressure reducer should be offered and the purchaser be advised that it may be required. Due to surge...

January 17, 2019

From lg.com

Constant error of UE - uneven load

Would Not Recommend

[This review was collected as part of a promotion.] Throughout my 4 year life cycle with this machine, I was frustrated with the constant error message UE. I followed manual instructions, verified machine to be installed properly and levelled - I redistributed the same loads over and over. Eventually after many tries, the machine continued to spin and I finally finished the wash. This UE issue made one load take hours to complete. I read many consumer reviews expressing the same UE issue. S...

September 24, 2018

From lg.com

Response from Customer Service

Hello Willy, sorry to hear, please see the link provided. If you need more assistance, please give us a call at 1-800-243-0000. ^AC http://www.lg.com...

Customer ServiceSeptember 27, 2018

Quiet and fast

Would Recommend

[This review was collected as part of a promotion.] Absolutely LOVE my new LG washer!! Very happy on how quiet it is and washes fast!

August 28, 2018

From lg.com

So quiet..

Would Recommend

[This review was collected as part of a promotion.] This is a very nice machine. It is very quiet. In fact I keep checking to see if it is still running. The capacity is huge. The control panel is very intuitive as well.

June 25, 2018

From lg.com

I love all my features

Would Recommend

[This review was collected as part of a promotion.] I love my machine and all the features me the size of the drum

March 29, 2018

From lg.com

When working it cleans awesome

Would Not Recommend

[This review was collected as part of a promotion.] Loved this washer when I first got it. After about a year and a half it stopped spinning properly. Don't know if it's a belt or bearings but for the price it should of lasted longer now it just sits to the side of my laundry room while I use an old fashion small agitating machine that I can't put blankets in.

March 21, 2018

From lg.com

cleans so much better than my other 2 front loader

Would Recommend

[This review was collected as part of a promotion.] I have had this a few weeks.I have owned 2 other front loaders from different companies.This cleans so much better than my other 2,in fact from day 1 both had not cleaned well and I was ready to go back to a top loader but when I went on line to read about the washers they were all saying the front loaders clean better so I decided to try one more time.I am so glad I did.It cleans the close unbelievably well and with such a small amount of dete...

February 22, 2018

From lg.com

Great Product

Would Recommend

[This review was collected as part of a promotion.] We got this product while moving to a new house. It's been working great and no negative points to give.

February 11, 2018

From lg.com

This is the best washer I ever have

Would Recommend

[This review was collected as part of a promotion.] I bought this washer last month and this is the best washer I ever have

February 4, 2018

From lg.com

Disappointed

Would Not Recommend

Bought this machine 6-11-14. Now the washer will not spin and rinse with 5 towels and 3 shirts in the load. Tech replaced the 3 shocks on the tub. Still will not complete a cycle unless the load is very small.

December 18, 2017

From lg.com

Response from Customer Service

It sounds like we'll need to walk through some troubleshooting for your Front Loader. Please head over to our support team via @LGUSSupport on Twitter...

Customer ServiceDecember 19, 2017

Gets clothes very clean!

Would Recommend

[This review was collected as part of a promotion.] I absolutely love them! My clothes have never been cleaner and the turbo wash feature it AMAZING!

October 28, 2017

From lg.com