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TWINWash Compatible 4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR

Ratings & Reviews for LG TWINWash Compatible 4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR

4.4
1024
Review
 4.4 out of 5
1024 Reviews


88% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has received mixed reviews. Many customers praise its large capacity, efficient cleaning, quiet operation, and useful features like steam cleaning and delay start. However, some have reported issues like leaks, unbalanced loads, excessive vibration, and foul odor development over time. The overall performance seems to be a hit-or-miss proposition, with a substantial portion of customers encountering serious problems.

Customer review summary generated by AI, including incentivized reviews.
1024 Customer Reviews

Quiet

[This review was collected as part of a promotion.] Very quiet except when water drains. Overall pleased but tines on bottom rack unhooks too easily compared to my old dishwasher. Also wish the smooth sleek appearance didnt have a 10 yr drive warranty label on it in which I asked how to remove it. LG said I would mess up the finish doing so.

August 2, 2022

From lg.com

Great features

[This review was collected as part of a promotion.] I bought this washer and brand because of the sidekick washer machine. Overall happy with machine did have problem with main washer and the sidekick bailed .e out

July 8, 2022

From lg.com

Love that it is stackable and large capacity

[This review was collected as part of a promotion.] Bought our washer 4 years ago and it broke down twice!!! The second time it took one month to finally fix it. It was practically rebuilt!! It seems to be working like new again.

June 29, 2022

From lg.com

LG Dryer

Would Recommend

[This review was collected as part of a promotion.] We recently purchased this dryer to replace a previously owned LG Dryer and so far it has been great. The drying time has been significantly less then what it took before and the door design changed is a nice improvement.

May 19, 2022

From lg.com

Great fast service

Would Recommend

[This review was collected as part of a promotion.] Pump went out on washer and was able to get service call and new pump in less than 48 hours. Service man was awesome !

April 29, 2022

From lg.com

Not sure

Would Not Recommend

[This review was collected as part of a promotion.] I’m not sold on the front loading washer yet. My clothes don’t smell as clean as they used to plus I can’t add in something during the cycle. It broke after 5 years, not under warranty

April 25, 2022

From lg.com

Response from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message o...

Social MediaApril 25, 2022

Great except broken tub spring

Would Recommend

Overall, a good quality machine. Cleans clothes very well and easy to use. Had a recent issue with broken tub spring. Getting service and parts was a challenge but problem solved and machine back on line. So far so good

February 6, 2022

From lg.com

Can't find a red one! :(

Would Recommend

[This review was collected as part of a promotion.] This washing machine was a work horse - we have had it for 15 years and cannot find a red replacement. The machine is great and would buy another in a heart beat.

January 14, 2022

From lg.com

Great dryer

Would Recommend

[This review was collected as part of a promotion.] Great dryer i’ve never had to have any service on it since I’ve owned it.

December 5, 2021

From lg.com

Not great

Would Not Recommend

Not even two years had to service calls replacing must of the inside parts had the not washer machine for over a month

December 4, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaDecember 7, 2021

Single Mother Ecstatic

Would Recommend

[This review was collected as part of a promotion.] I could never afford the luxury of my own washer and dryer, but my grandmother purchased the set for me, and she insisted it be LG for longevity. I am ecstatic and overwhelmed to have LG as part of our forever family!!

November 13, 2021

From lg.com

Efficient

Would Recommend

[This review was collected as part of a promotion.] I bought this in 2017 and have not had any issues with it. Drys clothes great and very efficient.

November 2, 2021

From lg.com

Helpful service

Would Recommend

[This review was collected as part of a promotion.] The technician Marke that came to my house was amazing! Very helpful, engaging and professional. The people on the phone however were very nice but misdiagnosed the issue. Marke solved the issue.

September 9, 2021

From lg.com

Poor quality. Features don't work

Would Not Recommend

[This review was collected as part of a promotion.] Smells. Requires too much maintenance. Requires you to drain water

August 23, 2021

From lg.com

Response from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing a...

LGE Social MediaAugust 23, 2021

Poor

Would Not Recommend

[This review was collected as part of a promotion.] I totally hate my washer & dryer LG products work every bad.

August 23, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your units. Your feedback is especially important to us and your concerns will be shared with our ...

LGE Social MediaAugust 23, 2021

LOVE THIS WASHER

Would Recommend

[This review was collected as part of a promotion.] This is an amazing washer! I love the short cycle for quick washes. I use the allergen cycle for dog bedding often. The steam kills fleas Etc. The large capacity is wonderful for large items. I highly recommend this washer.

August 4, 2021

From lg.com

LG front Load Washer

Would Not Recommend

[This review was collected as part of a promotion.] It was working great, then it stopp d draining. I can’t find anyone that wants to work on an LG. I have been without a washer for a month.

July 22, 2021

From lg.com

Response from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support...

LGE Social MediaJuly 22, 2021

Only 3 years

Would Not Recommend

[This review was collected as part of a promotion.] I bought this LG FRONT LOAD WASHER MACHINE and can't believe how much I paid. Only had it 3 years and the drain pump went out

July 2, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaJuly 5, 2021

Would Recommend

[This review was collected as part of a promotion.] Everything is amazing ! I love it ! Service was amazing too!

June 19, 2021

From lg.com

HORRIBLE SMELLS AND MOLD

Would Not Recommend

We've owned it just over three years. It's impossible to get rid of the mold smell. It's awful. By far the worst front loader we've owned. We've tried ALL the possible remedies to fix. It's so bad we are thinking of just buying a different brand. I would avoid this brand.

April 24, 2021
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