
Ratings & Reviews for LG TWINWash Compatible 4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received mixed reviews. Many customers praise its large capacity, efficient cleaning, quiet operation, and useful features like steam cleaning and delay start. However, some have reported issues like leaks, unbalanced loads, excessive vibration, and foul odor development over time. The overall performance seems to be a hit-or-miss proposition, with a substantial portion of customers encountering serious problems.
Customer review summary generated by AI, including incentivized reviews.Quiet
[This review was collected as part of a promotion.] Very quiet except when water drains. Overall pleased but tines on bottom rack unhooks too easily compared to my old dishwasher. Also wish the smooth sleek appearance didnt have a 10 yr drive warranty label on it in which I asked how to remove it. LG said I would mess up the finish doing so.
From lg.com
Great features
[This review was collected as part of a promotion.] I bought this washer and brand because of the sidekick washer machine. Overall happy with machine did have problem with main washer and the sidekick bailed .e out
From lg.com
Love that it is stackable and large capacity
[This review was collected as part of a promotion.] Bought our washer 4 years ago and it broke down twice!!! The second time it took one month to finally fix it. It was practically rebuilt!! It seems to be working like new again.
From lg.com
LG Dryer
Would Recommend[This review was collected as part of a promotion.] We recently purchased this dryer to replace a previously owned LG Dryer and so far it has been great. The drying time has been significantly less then what it took before and the door design changed is a nice improvement.
From lg.com
Great fast service
Would Recommend[This review was collected as part of a promotion.] Pump went out on washer and was able to get service call and new pump in less than 48 hours. Service man was awesome !
From lg.com
Not sure
Would Not Recommend[This review was collected as part of a promotion.] I’m not sold on the front loading washer yet. My clothes don’t smell as clean as they used to plus I can’t add in something during the cycle. It broke after 5 years, not under warranty
From lg.com
Great except broken tub spring
Would RecommendOverall, a good quality machine. Cleans clothes very well and easy to use. Had a recent issue with broken tub spring. Getting service and parts was a challenge but problem solved and machine back on line. So far so good
From lg.com
Can't find a red one! :(
Would Recommend[This review was collected as part of a promotion.] This washing machine was a work horse - we have had it for 15 years and cannot find a red replacement. The machine is great and would buy another in a heart beat.
From lg.com
Great dryer
Would Recommend[This review was collected as part of a promotion.] Great dryer i’ve never had to have any service on it since I’ve owned it.
From lg.com
Not great
Would Not RecommendNot even two years had to service calls replacing must of the inside parts had the not washer machine for over a month
From lg.com
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...
Single Mother Ecstatic
Would Recommend[This review was collected as part of a promotion.] I could never afford the luxury of my own washer and dryer, but my grandmother purchased the set for me, and she insisted it be LG for longevity. I am ecstatic and overwhelmed to have LG as part of our forever family!!
From lg.com
Efficient
Would Recommend[This review was collected as part of a promotion.] I bought this in 2017 and have not had any issues with it. Drys clothes great and very efficient.
From lg.com
Helpful service
Would Recommend[This review was collected as part of a promotion.] The technician Marke that came to my house was amazing! Very helpful, engaging and professional. The people on the phone however were very nice but misdiagnosed the issue. Marke solved the issue.
From lg.com
Poor quality. Features don't work
Would Not Recommend[This review was collected as part of a promotion.] Smells. Requires too much maintenance. Requires you to drain water
From lg.com
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing a...
Poor
Would Not Recommend[This review was collected as part of a promotion.] I totally hate my washer & dryer LG products work every bad.
From lg.com
We hate to hear that you experienced a problem with your units. Your feedback is especially important to us and your concerns will be shared with our ...
LOVE THIS WASHER
Would Recommend[This review was collected as part of a promotion.] This is an amazing washer! I love the short cycle for quick washes. I use the allergen cycle for dog bedding often. The steam kills fleas Etc. The large capacity is wonderful for large items. I highly recommend this washer.
From lg.com
LG front Load Washer
Would Not Recommend[This review was collected as part of a promotion.] It was working great, then it stopp d draining. I can’t find anyone that wants to work on an LG. I have been without a washer for a month.
From lg.com
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support...
Only 3 years
Would Not Recommend[This review was collected as part of a promotion.] I bought this LG FRONT LOAD WASHER MACHINE and can't believe how much I paid. Only had it 3 years and the drain pump went out
From lg.com
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...
[This review was collected as part of a promotion.] Everything is amazing ! I love it ! Service was amazing too!
From lg.com
HORRIBLE SMELLS AND MOLD
Would Not RecommendWe've owned it just over three years. It's impossible to get rid of the mold smell. It's awful. By far the worst front loader we've owned. We've tried ALL the possible remedies to fix. It's so bad we are thinking of just buying a different brand. I would avoid this brand.
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