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TWINWash Compatible 4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR

Ratings & Reviews for LG TWINWash Compatible 4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR

4.4
1024
Review
 4.4 out of 5
1024 Reviews


88% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has received mixed reviews. Many customers praise its large capacity, efficient cleaning, quiet operation, and useful features like steam cleaning and delay start. However, some have reported issues like leaks, unbalanced loads, excessive vibration, and foul odor development over time. The overall performance seems to be a hit-or-miss proposition, with a substantial portion of customers encountering serious problems.

Customer review summary generated by AI, including incentivized reviews.
1024 Customer Reviews

Would Recommend

[This review was collected as part of a promotion.] I purchased my LG Direct Drive washer and dry set at Sears Outlet Store on Military Hwy.

September 7, 2018

From lg.com

Cleans well, great size.

Would Recommend

Got home, hooked it up, plugged it in and ran a cycle. So far so good. Unit works great!! With a house of 5, we are always doing laundry. This machine is a perfect size!!!

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Vibrates WAY too much!!

Would Not Recommend

This unit says it's got an anti vibration system but boy does it shake the house!! Cleans great I do have to say. I've even had the installers come back because I thought they didn't balance it. Nope, still shakes the house.

September 5, 2018

From lg.com

Response from Customer Service

Sorry to hear, please see the link for troubleshooting. ^AC https://www.lg.com/us/support/product-help/CT10000010-1400517829363-vibrations

Customer ServiceSeptember 5, 2018

So easy to use!

Would Recommend

[This review was collected as part of a promotion.] Love my washer, so easy to use. And I get to program a load at night, and all I have to do, is put in dryer in the morning! AWESOME...

September 4, 2018

From lg.com

Quiet

Would Recommend

[This review was collected as part of a promotion.] got a great deal and you need 34 characters what a joke

September 3, 2018

From lg.com

Top Notc

Would Recommend

[This review was collected as part of a promotion.] Works like a charm. Clothes nice and fresh. Better than Maytag

September 2, 2018

From lg.com

Great Product

Would Recommend

[This review was collected as part of a promotion.] Good value and features. reasonably priced..Nice design.

September 2, 2018

From lg.com

Disappointed

Would Not Recommend

Use too little water, cloths came up not clean at all. Plus, I posted my first review once washer and dryer came up (colors did not match in pair), and I do not see this review on your site.

August 31, 2018

From lg.com

Response from Customer Service

We hate to see you are having trouble with your washing machine not cleaning your clothes. You can troubleshoot this issue from the following help art...

Customer ServiceAugust 31, 2018

Great Features

Would Recommend

[This review was collected as part of a promotion.] Steam cleaning is a wonderful addition to the washer, especially now with a baby in the family.

August 30, 2018

From lg.com

Great Maching

Would Recommend

[This review was collected as part of a promotion.] I have washed about 20 loads and very pleased. Easy to use. Washes well. Quiet. Spins fast so clothes don't need much time in the dryer. Large capacity so easy to wash comforters and rugs. Also like the clean out feature and tub clean cycle.

August 30, 2018

From lg.com

Very Nice - Quiet!

Would Recommend

Nice looking machine. Extremely quiet. Seems to wash very well, so no complaints there. Lack of one star is because I don’t like the chrome around the door. We’ll see how long the finish lasts.

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So far so good

Would Recommend

[This review was collected as part of a promotion.] Bought a couple months ago. Does a good job and quiet too. Time will tell. Long run cycles

August 28, 2018

From lg.com

Would Recommend

[This review was collected as part of a promotion.] Great price, ease of use, fits heavy loads, like an extra water feature

August 26, 2018

From lg.com

Great Washer!

Would Recommend

[This review was collected as part of a promotion.] My new LG Washer was installed a couple of weeks ago. The entire process took less than 30 minutes, and I ran three loads of clothes that same day. My clothes appear to be less wrinkled than with my old washer, and I love all of the features that enable me to wash according to the type of load I'm running. Also, it's an energy efficient appliance. I look forward to receiving a rebate from my water company for purchasing an energy efficient ...

August 26, 2018

From lg.com

Good quality washer!

Would Recommend

[This review was collected as part of a promotion.] This is a good quality washer which was highly recommended by the sales person. Looks very nice. The only thing I've noticed is that the left start button seems to be a little recessed compared to the right one but still works well.. I plan on buying the dryer match in December.

August 26, 2018

From lg.com

Well constructed. Quiet

Would Recommend

[This review was collected as part of a promotion.] I purchased this product based on the Great performance of the kitchen appliances I already own. LG makes very good product at a reasonable price.

August 24, 2018

From lg.com

Great features.

Would Recommend

[This review was collected as part of a promotion.] Purchased this approximately a month ago. Great product! User friendly and very quiet to run...this is important as the laundry room is upstairs. Love the steam option.

August 23, 2018

From lg.com