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High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( Graphite Steel )

Ratings & Reviews for LG High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( Graphite Steel )

4.5
1838
Review
 4.5 out of 5
1838 Reviews


90% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers excellent cleaning performance and efficiency, using less water and detergent while still getting clothes very clean. It has a large capacity that can handle big loads, and operates quietly with minimal vibration. However, some customers have reported occasional leaks or drainage problems, as well as issues with the instructions and long-term reliability.

Customer review summary generated by AI, including incentivized reviews.
1838 Customer Reviews

Leaked but LG Made it Right

[This review was collected as part of a promotion.] I love the washing machine from the moment I bought it. It did leak water underneath but after a few other fixes, the drum was discovered to be the culprit. I'm very happy to have my washer fixed by LG. Great service!

April 22, 2023

From lg.com

Response from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely mak...

Social MediaMay 15, 2023

Gets the job done!

Bought to replace my 10 year old LG washer. So far very happy with results. Only complaint is the door is hard to close and you have to be careful how you load tub, sensors seems very finicky.

April 20, 2023

From lg.com

Response from VXI Austin

Hey there. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It helps us...

VXI Austin April 20, 2023

Lots of cycle options! Easy to use!

[This review was collected as part of a promotion.] It's been almost a month since I received my LG Washer and Dryer Duo. I'm so happy to have given LG a try! The duo was recommended on several 2023 review websites. They're both super easy to use, have a lot of cycle options, and both do a great job!

April 19, 2023

From lg.com

Response from VXI Austin

Hey Carla. We're happy to say that you've given us the check mark for customer satisfaction! We put customer experience and satisfaction as our top pr...

VXI Austin April 20, 2023

Love my new washer!

Have been using my new washer now for nearly 2 months and have found it a joy to wash clothes again. Cleans well, is much quieter than my last top loading washer. Easy to select different washing options. The clothes come out clean and are spun nearly dry.

April 16, 2023

From lg.com

Response from LG Social Media

It makes our day to hear that we were able to provide you with a 5-star experience. We're happy to know that your LG washer is a perfect fit for your ...

LG Social MediaApril 25, 2023

Sucks

Do not buy a LG

April 13, 2023
Verified Purchaser
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Response from LGAnswers

We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always...

LGAnswersApril 13, 2023

LG

Just Say No

Would Not Recommend

Just moved to an apartment and got this washer dryer combo. Was stoked to get it set up and get the first wash going. That's when it all went wrong. The violence of the spin cycle this thing has is straight out of a comedy. First of all, this machine has some weight to it. While it was in the spin cycle, it rumbled its happy self across the apartment, disconnecting from the wall. So I put it on the no spin cycle. Same thing still. I literally draped myself on top of this thing to help keep it st...

April 12, 2023
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Response from LGAnswers

Hey there. We appreciate the time you took in leaving us a review in regards to your LG Smart Wi-Fi Enabled 4.5-cu ft High Efficiency Stackable Steam...

LGAnswersApril 13, 2023

LG

Hard working wash. LG warranty service outstanding

Have used our washer since last June of last year. The features we use are great and we've been very happy with it. Had a minor issue with the latch recently. Went online to LG warranty repairs and the quick response and local service people (who contacted us and responded to every text) was outstanding. I was impressed by the service. We have many LG products (appliances, TV's) that we use every day.

April 12, 2023

From lg.com

Response from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely mak...

Social MediaApril 13, 2023

Beautiful design! Gets the job done!

[This review was collected as part of a promotion.] I’ve only had the washer for a couple of months. My clothes come out clean but some items do come out feeling wetter and heavier than I’d like mainly when I wash towels and mix in smaller items like washcloths. I wish there was a second spin without another rinse so I could get the towels rung out better. I’m not sure why some items feel barely wet when other items are still saturated. Overall I do like my new washing machine. The clothes do co...

April 12, 2023

From lg.com

Response from Social Media

Wow! Thank you so much for your positive feedback! It helps us continue to improve and provide the best possible service to customers like you. We lo...

Social MediaApril 13, 2023

Great Washer

Have only have this new washer 2 weeks but like it very much. It is quiet and clean well. I like the many options different settings and being able to adjust a standard setting.

April 12, 2023

From lg.com

Response from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely mak...

Social MediaApril 13, 2023

Great Washer

I’ve had the washer for 4 months now and it does a great job cleaning and spinning the water back out of clothes. It also runs very quietly. Compared to other washers I’ve had, the spin cycle and water pump are super quiet. The one issue I had was clothes getting stuck in the front gasket but it was replaced by LG under warranty with an upgraded one. I also really like the smart feature as it lets you know when it’s done when you’re not near it

April 10, 2023

From lg.com

Response from LG Social Media

Hey how are you. Thank you for sharing the love with our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback ...

LG Social MediaApril 11, 2023

Love the Setting Options

So far I love this washer. I love the download setting so I have more settings to choose from and can alternate according to my needs. Wi-Fi and app work great! I was able to tell my kid what they were doing wrong with it while I was out of town. Perfect!!

April 10, 2023

From lg.com

Response from Social Media

Awesome! We’re glad you loved the LG Front Load Washer. We love it too! We find it to be a favorite among many of our customers. Your review is a val...

Social MediaApril 11, 2023

Great features

Love the new washer. Versatile with number of settings. Large drum means fewer loads.

April 5, 2023

From lg.com

Response from LG Social Media

Hey how are you. Thank you for sharing the love with our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback ...

LG Social MediaApril 6, 2023

Way too over engineered

[This review was collected as part of a promotion.] I bought this LG as previously had LG that worked for 10 years before going kaput. This one is horrible with no manual cycle. While HE and eligible for rebates, I wouldn’t buy one again. Too complex, old school is much better.

April 5, 2023

From lg.com

Response from LG Social Media

We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh...

LG Social MediaApril 9, 2023

Very disappointed in controls and menu system.

We bought this washer-dryer combo at the end of January and are very disappointed with the menu controls. They are tough to read due to not being backlit. We have good lighting in our laundry room, but each option only has a small light next to our under the menu you are trying to select. We need a flashlight to see what needs to be done. This is an expensive system, and my wife has cried several times out of frustration. We feel stuck and don't know how to resolve this issue.

April 5, 2023

From lg.com

Response from LG Social Media

We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh...

LG Social MediaApril 11, 2023

Great features and quite

[This review was collected as part of a promotion.] Machine washes great, clothes come out clean and almost dry so the dryer works less, so far machine is great!

April 2, 2023

From lg.com

Response from LG Social Media

Hi there Alma! Thanks for reaching out and providing that feedback. We really do appreciate it. Customer feedback helps LG improve its products and be...

LG Social MediaApril 3, 2023

Great features and good looks

Bought a couples months ago s as nd so far it has been a great experience. Still learning what all it offers and using new features as needed

April 1, 2023

From lg.com

Response from LG Social Media

We’re so glad tp hear that you had a great experience using the LG 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with Built-I...

LG Social MediaApril 1, 2023