Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the dryer's innovative dual-opening door that swings sideways and tilts downward as a loading chute, making laundry transfer effortless. Most highlight exceptional drying performance, with clothes drying in roughly 40 minutes, plus quiet operation and large drum capacity for bulky loads. The sleek matte black finish and smart drying features earn consistent appreciation. A small group reports occasional damp clothes after cycles or door installation complications, but the vast majority consider it highly reliable and recommend it.
Customer review summary generated by AI, including incentivized reviews.Good choice
Would RecommendGreat so far
Agitator is not working
Would Not RecommendI received this product today. Install was done through Lowe’s but it appears that the agitator is not working already. It making sound like it wants to spin but it doesn’t. I’m not sure if I need to reach out to Lowe’s or LG for this.
Space
Would RecommendTiming was great
Verified Purchaser
Visually attractive, useful controls.
Would RecommendLike door that hinges vertical and horizontal.
Verified Purchaser
I recommend this dryer
Would RecommendThe product has been great so far. It is very large and does a great job drying our clothes.
LG is highly rated
Would RecommendHave had it only a few days and so far everything is running smooth.
It's ok.
Unlike your mom, it doesn't do great with larger loads.
From lg.com
it has one job!
Would Not RecommendThis thing sucks. First of all it arrived with scratches on the top. Lowes delivery just put it in our garage didnt unbox it or anything. We didnt notice the scratches until days later. Lowes return policy for appliances is a measly 48 hours so we were stuck with the damage. The worst part is the actual dryer, calling it a "dryer" is very generous. It doesn't get hot. It takes several cycles to dry a load of clothes. I absolutely hate this thing and am so bummed I didn't know I only had 48 hours...
Hi, Amber. Thank you for sharing what’s been going on with your Dryer (DLE8400BE) model. We understand the importance of having a dryer that performs...


Hi Bravo, thank you for taking the time to share your feedback. We understand you’re not seeing the larger‑load performance you expected from your LG ...