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4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR

Ratings & Reviews for LG 4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR

4.4
331
Review
 4.4 out of 5
331 Reviews


91% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The washing machines are reported to have great performance, quiet operation, and energy efficiency. Many customers state the machines have lasted for years and effectively cleaned their clothes. Positive features mentioned include a variety of wash cycles, steam cleaning, and efficient spin drying. However, some customers experienced issues such as excessive noise, leaks, and mechanical failures. While a small number were disappointed with the controls and design, the overall consensus is that the machines are high-quality and reliable, with the positive reviews significantly outweighing the negative ones.

Customer review summary generated by AI, including incentivized reviews.
331 Customer Reviews

Good washer with a flaw

Would Not Recommend

I bought this washer a few years ago. I runs and cleans very well. The problem I found and cannot get rid of is mold. I did what the manual says front door was always gatched never closed after using still mold grew. It leaves a nasty smell on clothes. I have used every product I have come across and of course the self cleaning mode. The mold is in the gasket now. Nothing to do but replace the washer which I cannot afford. Replacing the gasket is not much less than replacing the washer.

December 17, 2019

From lg.com

Excellent Features

Would Recommend

We received this about a month ago. I love the ThinQ app notifications I am able to receive on my Gear Fit watch. No more guessing if the laundry is done!

November 11, 2019

From lg.com

Larger and quieter

Would Recommend

[This review was collected as part of a promotion.] Runs quieter than my old lg washer. And can take a larger load.

October 31, 2019

From lg.com

Quiet operation/ great features/ efficient

Would Recommend

[This review was collected as part of a promotion.] I purchased this machine in May 2019 and have loved it. I love the stainless color and it’s features. It gets my clothes very clean in a very reasonable amount of time. I love the sanitary cycle. I would definitely buy again.

October 17, 2019

From lg.com

Would Recommend

[This review was collected as part of a promotion.] I have no complaints so far...this washer is fast, efficient, quiet, and full of options. It’s everything I could ever need.

September 29, 2019

From lg.com

Works great!

Would Recommend

[This review was collected as part of a promotion.] Got this washer to replace an older maytag. Awesome features and I love the fact that it doesn’t use anywhere near the amount of water my old one used to. Only complaint is that the detergent cup stays full of water when the cycle is done. Might be a faulty cup or something.

September 29, 2019

From lg.com

Gets off balance easy

Would Recommend

[This review was collected as part of a promotion.] Clothes get clean but gets off balance easy. Is there a way to correct this?

September 28, 2019

From lg.com

Junk

Would Not Recommend

I had a set of LG's before this that lasted 9 yrs before they died. Had to get some new ones, so got these and DON'T DO IT. The washer bangs and clangs. Can't put in a lg load or it sounds as if it's going to blow up. It is leveled. Have had 3 repair guys here and diagnosis was the tub is hitting brackets on the side. Last repair guy never sent in his report so now it's out of warranty and we are considering new ones after 1 yr. The buttons don't line up with the programs, and I hate th...

September 12, 2019

From lg.com

Response from Customer Service

Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Cust...

Customer ServiceSeptember 12, 2019

Love the light in the dryer.

Would Recommend

[This review was collected as part of a promotion.] We bought our new set (washer & Dryer) a month ago. I’m so pleased with the machines.

August 29, 2019

From lg.com

Would Recommend

[This review was collected as part of a promotion.] Purchased several weeks ago when my 7 year old top loader, agitator, was having trouble with loads of beach towels. Love the front loader so a\far, has handled everything I've put in it with ease and comes ou really clean !!!!!

August 12, 2019

From lg.com

Walker2138

Would Recommend

[This review was collected as part of a promotion.] about the first washer in January. Call the service man they come out and worked on it but they did not fix it. So they replaced it. And lows it was something wrong with it they had to come and bring me another one. And I'm using hit now but the water still does not drain out like I want it to

August 9, 2019

From lg.com

Would Recommend

[This review was collected as part of a promotion.] These are a great products, e.g. well made and easy to operate.

July 23, 2019

From lg.com

This machine failed within 2 1/2 years of use.

Would Not Recommend

The bearings have gone out on the machine and will cost us up to $700 to repair. It sounds like a very loud prop plane when it goes into the spin cycle. We have had two repair companies come out and they both indicated not worth fixing.

July 19, 2019

From lg.com

Response from Customer Service

We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Please contact our Customer Support by any of the b...

Customer ServiceJuly 19, 2019

Awesome LG Washer

Would Recommend

My new LG washer has great features and was a wonderful price. I wished I would have bought it years ago. I love all of the cycles and the ease of use.

July 17, 2019

From lg.com

Good choice

Would Recommend

I bought this almost a month ago and it has been a good experience. I had about 22 years with my previous washers and I liked them, I was used to them. Unfortunately, I needed to get a new washer. I bought this washer because it was cheaper. Although I was extremely doubtful of it functionality, it worked well and I was happy.

July 1, 2019

From lg.com

Would Recommend

[This review was collected as part of a promotion.] Replaced my other model washer with LG and no comparison. My LG washer is very very quiet and handles a greater load capacity, in addition to the really cool features.

June 24, 2019

From lg.com

Great sales, service and product!

Would Recommend

[This review was collected as part of a promotion.] Bought new washer (do not want to list product due to factory defect) and I want to thank Eden, Jerry and the entire staff at Mtn. Home, Ar. Sears store for your superior sales and service. After purchasing a new washing machine that leaked, Eden immediately called repair and then just as fast replaced it with a new identical washing machine, which unfortunately leaked in the exact same spot! Eden stepped up to the plate again and offered a ful...

June 13, 2019

From lg.com

I love my new machine

Would Recommend

[This review was collected as part of a promotion.] I've had this machine for a month now and it's great. My old machine sounded like an airplane was taking off and this one can hardly be heard at all! My husband even commented that the laundry looks much cleaner. The wider door opening makes a huge difference. My laundry gets done so much faster because each load has a shorter run time and it holds so much more laundry per load.

May 23, 2019

From lg.com

Easy to use

Would Recommend

[This review was collected as part of a promotion.] I love it. Easy to use, very quiet and love appearance.

May 18, 2019

From lg.com

Perfect washer for pet hair & all load sizes

Would Recommend

[This review was collected as part of a promotion.] I researched LG washing machines and this machine uses a little bit more water so there are not any lint or dog hair issues; we have 3 dogs. This machine is quiet, stays in place, cleans small & large loads very well. Love all the setting options.

May 14, 2019

From lg.com