Ratings & Reviews for Kwikset SmartCode 270 Touchpad Contemporary Matte Black Keypad Electronic Deadbolt Lock ft. SmartKey Security
Ratings may include incentivized customer reviews.
What Customers Are Saying
The electronic keypad lock has a mixed reception. Many found it easy to install and program, with features like multiple user codes and a classic yet modern design. However, some customers experienced issues with the lock, such as it not working reliably, the keypad failing, and concerns about its long-term durability and reliability.
Customer review summary generated by AI, including incentivized reviews.Great Electronic Key Pad
Would RecommendEasy to Install
Verified Purchaser
Easy Installation
Would RecommendIt was very to install and works great. I bought two, for home and cabin.
Verified Purchaser
Don’t Get Help From Mike
Would RecommendThe awful customer service by Mike. He was rude and just plain unprofessional.
Verified Purchaser
Very easy to use
Would RecommendI love the ease of installing this lock
From SmartCode 270 Touchpad Contemporary Satin Nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security Verified Purchaser
Binding
Would Not RecommendUnless your door is aligned nearly perfect the deadbolt will bind against the strike plate and won't open or latch correctly. I've gone through Kwikset's checklist to fix the problem and it still doesn't work. I also don't like the fact that if it's dark outside the only way to light up the display is to touch the keypad and if you hit the wrong number by chance the keypad will go dark before you can reenter the correct number. Not everybody knows to touch the LOCK button, especially if the...
Hello DRiP,
We're more than happy to help with your concerns. To fix this, check that the door jamb hole is full one inch deep and cle...
Good product!
Would RecommendDecent product and it gets the job done, don’t forget the batteries!!!
From SmartCode 270 Touchpad Traditional Satin Nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security Verified Purchaser
Loc
Would RecommendNice lock to replace a 5 year old digiral lock. Easy to install and program. The only down side is the lock is a little loud
Verified Purchaser
They don't honor prices
It was broke I bought it on Friday and they would not honor the price
Verified Purchaser
Hello stetoys,
If you’re experiencing issues with your SmartCode 270, we’re here to help. Please contact our Support Team for troubleshoot...
door lock
Would Recommendvery heavy duty lock works great and easy to install
Homeowner's dream, locksmith’s nightmare
Would RecommendThe Kwikset SmartCode 270 Touchpad lock is the perfect blend of convenience and security for homeowners. Installation is a breeze thanks to clear, user-friendly instructions and an intuitive guide. One standout feature is the SmartKey technology, which allows you to re-key the lock yourself in minutes—no need for a locksmith. The ability to create unique passcodes for each family member and temporary codes for guests or service providers adds flexibility and peace of mind. Whether you’re upgradi...
From SmartCode 270 Touchpad Contemporary Satin Nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security Verified Purchaser
easy peasy
Would RecommendIt was easy to install. The issue was with the strike plate that took so long to figure it out.
Sharp modern look. Smooth mechanism.
Would RecommendEasy to install and looks modern and sharp.
Verified Purchaser
Hello RanchGirl8,
We’re truly sorry to hear about the interaction, and your feedback is very important to us. If you still need assistance...