Ratings & Reviews for Kwikset SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

Great lock, with high reliability, and well made!!

I bought two of these 3 1/2 years ago, and they have worked great! I didn't have WiFi at the time, so needed a smartlock that didn't require the Internet. The only problem I had was a battery that leaked and damaged the battery case (not the fault of the lock), which I replaced. I have only just changed my 3rd set of batteries, so an average of more than a year for each set. A very reliable and great lock!

Don’t buy it! I bought mine on August 22 2022. In August of 2023 it no longer worked. I thought it was the battery. I had a friend come over to change the battery but he came on August 29th. He found it wasn’t the battery it was the electronics. The boy says Lifetime warranty. I small print it said 1 year on electronics. He called the company and they told him it was too late. Too late by 1 week. So I had to go out and buy another. Believe me I DIDNOT buy another Kwitset.

Third One Due To Failure To Engage Bolt

We've purchased three of these locks because the bold fails to engage by twisting or using the key on random occasions. It's the only brand that allows manual bolt turning, and we purchased because the "auto" ones won't lock if someone shuts the door too hard and the bolt isn't perfectly aligned. Disgusted by this product.

Easy installation

[This review was collected as part of a promotion.] We purchased 2 locks for our front and side doors, installation was very easy. We have reviewed several different brands and this one came highly recommended. We are very happy with the purchase.

Don't purchase pre-opened packages!

Another purchase that had already been opened. There were no keys in the box!

Great lock without the connectivity of Wi-Fi

Easy to install, works well and does great for the price. Wish it was a little quieter and faster but pleased overall and would purchase again.

Excellent deadbolt quick install

Very simple to install and came with high quality Hardware

Recommend

Easy to install and set-up. Loved it could be rekeyed so one key works all locks

Great features, durable lock... eats batteries...

[This review was collected as part of a promotion.] I installed 2 of these at my duplex, one each on the front and rear common doors, to replace an older model on August 6th. First couple weeks, I loved it. The older model had 2 numbers per button. The added security of an actual 10 digit instead of 5 was welcomed. The auto-lock feature was great! Good quality and features that added security. The auto lock on the deadbolt solved the issue of someone constantly leaving doors unlocked. I have ...

Second One That's Gone Bad

This is the second one that has just simply gone bad. I have three doors with these units and 2 of the 3 have now gone bad. This lock only gets used once every other week when the cleaning lady comes. The Support Department went through the reset steps, the battery replacement and some other test and simply said that something is wrong with the electronics. Of course, being more than 1 year old there is no warranty. $220 later I have two worthless installed Kwikset Smart Codes--the only thin...

Does not last Long

The lock lasted for 1 year 3 month. For what it cost I should have gone with a regular lock

Short Life

This product worked great, but started to fail before it was even two years old. As it was failing, it would work and later in the day no work, so I was intermittently locked out of my house. I got this lock so I could have quick, consistent access without fussing with keys. It also was not the easiest to program codes or delete codes. Burns through batteries quickly.

Doesn't Work Well

I have installed many electronic door locks but this was either a defect or simply does not work well. The lock bolt catches when you turn it .

Easy to install

It was easy to install and so far has worked without a problem.

Buyer Beware

[This review was collected as part of a promotion.] 6+ hours of wasted time, between purchasing, installing, trouble shooting, exchanging for a new one, installing new one, trouble shooting, and then returning the second one. The device installs easily and initial set up was a breeze. The deadbolt worked each time after initial installation and setup. The first one lasted about 12 hours before error codes. The second one worked for 24 hours, and then would not lock with the keypad. Don't ...