
Ratings & Reviews for Kwikset SmartCode 909 Satin Nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security
Ratings may include incentivized customer reviews.
What Customers Are Saying
The electronic lock provides convenient keyless entry through a programmable keypad. Many users find it easy to use and appreciate the ability to provide temporary access codes. However, some have experienced reliability issues, with the electronic components failing after 1-2 years. The lock can also be a heavy battery consumer, requiring frequent replacements. While the finish holds up well, the long-term reliability is a concern for some customers.
Customer review summary generated by AI, including incentivized reviews.Ease of use
Would Recommend[This review was collected as part of a promotion.] Use for ease of entry and ability to have others enter without key
From kwikset.com
Bolt gets jammed and does not slide smooth
Would Not Recommend[This review was collected as part of a promotion.] I bought this dead bolt about a year ago and it needs some parts.
From kwikset.com
You don't have to be Pro,installs in min,great!
Would Recommend[This review was collected as part of a promotion.] Just following instruction I installed electronic deadbolt! It is my second successful experiense in replacing front door lock set. First was not electronic and was more complicated. That time It was easy, I have to folloving with attention to pictures in instruction booklet. I removed old deadbolt and I replaced it with kwikset 909 . Everything was feet just fine in previous holes. I only turned lock to 180 , and it is in instructions how to d...
From kwikset.com
We love this electronic lock.
Would Recommend[This review was collected as part of a promotion.] We have had ours for three years and it still functions great. We tried another one but it did not have the backlight. The backlight is important to have at night. It is so convienient to be able to lock the deadbolt with a push of a button.
From kwikset.com
Easy to install and use!
Would Recommend[This review was collected as part of a promotion.] We have vacation homes and our own home and we installed this Kwikset Electronic Deadbolt on all the entry doors. The entry codes are so easy for the owners to change; as people come and go, we just program the code for the last 4 digits of their cell phone number and it works like a charm!
From kwikset.com
Mechanical sticking issued in manual and auto
Would Not RecommendI bought this in Summer 2015 and the deadbolt has stuck extending out. It will also stick in manual mode too. It also sticks when in test mode with door open. Very disappointing because this is the second one I have purchased with issues. I am currently using it only manually and a key! Several adjustments have been made to no avail. Please help
From kwikset.com
Hard to program
Would Not Recommend[This review was collected as part of a promotion.] I bought 2 different locks and neither one are allowing me to program them. I followed the instructions exactly as the manual says, to no avail. I need help!!!
From kwikset.com
Peace of mind
Would RecommendI bought this deadbolt a few days ago and I am very impressed. Rekeying the lock was simple, as advertised. Installation took a bit longer than expected, but that was not kwikset's fault - the builder of my home installed the strike plate about .25" too high. The screw pattern was just off enough to prevent me from using the new one included in the kit so I had to get a file and shave the bottom edge of the hole in the strike plate down so the lock would cycle smoothly, and it does. I love the a...
From kwikset.com
Great product but buttons no longer light up!
Would RecommendI've had the 909 15 SMT for years. Worked so well I got a second lock for the garage door. Great being able to work outside and not have to worry about carrying keys around anymore. Batteries last for 6 months and that's with daily use. No problems -- until tonight when the buttons on the front door lock wouldn't light up anymore. I replaced the batteries and they still don't light up. Downloaded the Troubleshooting Guide -- nothing in there about testing or resetting the button lights. Don't li...
From kwikset.com
I really can't imagine not having one.
Would RecommendI love the concept of this lock. It is one of the most convenient things, ever. There was a problem with the pad lighting, so you graciously sent me a replacement. I can't ask for better customer service. I moved the original lock to my garage / utility room access door. It has failed in a manner that causes me concern. The failure mode has a tendency to jam, leaving the bolt in the deployed position. I really think you guys should look at this. I will be happy to send it to you, if you desire. ...
From kwikset.com
Hello Anon, Thank you for taking the time to share your feedback on your experience with your 909 Deadbolt. We would love to learn more about the issu...
Forgetful No More!
Would RecommendMy son and husband both used to always forget or lose their keys, but they never forget their birthdays which became their passcodes!.. also the re-lock feature gives me an added sense of security since they sometimes forget to lock the door too. Thank you Kwikset!!
From kwikset.com
Works great after 4 years
Would RecommendBought this several years ago and its still working great. The keyless concept is awesome, no more lock outs, forgotten keys, etc. The product has been problem free, the batteries last a long time (estimate 9-12 months), and it works every time. Only problem I had is that I dropped the battery case after a couple year and it cracked. Ordered a new one through their website and they sent it out free of charge! Kudos to them, I fully expected to pay for it. Based on my experience I'd highly recomm...
From kwikset.com
Love this lock!
Would RecommendGoing on 2nd year of using this lock every day, and have only put in new batteries twice, counting the first set! Love the smart key feature that allows it to be keyed to a different key as needed, if needed. Also love the re-lock feature, use this all the time. If I'm in a hurry, I just run out, close the door and it locks itself 30 seconds later! You just can't beat Kwikset for dependability and ease of use.
From kwikset.com
Buy It Now!
Would RecommendPros: 1. Ease of installation. 2. Looks great. 3. Works. No problems whatsoever. Cons: NONE!
From kwikset.com
After a year....
Would Not RecommendWorked great for 10 months, changed batteries. A couple of months later it stopped working, checked the batteries and the whole inside of the battery case and compartment is completely covered in green acid stuff. Gues I will have to look for another lock, this one is dead!
From kwikset.com
Convenience!
Would RecommendWe needed to have a simple way to get into the house in case we lost our keys. This has been a choice. We love the convenience of not having to dig for the key to unlock the door.
From kwikset.com
Motor Stopped Functioning 5 months after purchasin
Would Not RecommendI have had the Kwikset lock in place for 5 months and it always seemed to have a hard time locking and unlocking. I took the lock apart and repositioned the deadbolt multiple times and never could get a clean locking and unlocking. As of now, 5 months after purchase, the motor makes the noise that its unlocking the door but doesn't do anything even with the lock out of the door and free of any friction. I wish I could just get this thing replaced.
From kwikset.com
Hi HandymanKB, We're so sorry to read that your deadbolt is having some motor trouble, we will do our best to help you troubleshoot and get your deadb...
No more key!!!
Would RecommendI own couple of these units for my houses, and impressed by ease of use and ability to change code quickly. Customer service are excellent. Love the lifetime warranty...
From kwikset.com
Stands up to the elements
Would RecommendI bought this lockset several years ago for ocean-front door on Galveston Island. Salt air, humidity, rust, fog, hurricanes, this lock has withstood it. I'm so impressed with the durability of this lockset, I've installed on several other properties
From kwikset.com
Reliable lock
Would RecommendWorks well...batteries need replacing often and lock is a bit sensitive if not lined up properly w the door...love the convenience of keyless!!!
From kwikset.com
Hi TooAngry, We'll have a consumer service representative reach out to you as soon as possible to help you program your locks. We've created a case nu...