
Ratings & Reviews for Kwikset SmartCode 909 Satin Nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security
Ratings may include incentivized customer reviews.
What Customers Are Saying
The electronic lock provides convenient keyless entry through a programmable keypad. Many users find it easy to use and appreciate the ability to provide temporary access codes. However, some have experienced reliability issues, with the electronic components failing after 1-2 years. The lock can also be a heavy battery consumer, requiring frequent replacements. While the finish holds up well, the long-term reliability is a concern for some customers.
Customer review summary generated by AI, including incentivized reviews.Best home improvement task I have taken on myself
Would RecommendIt was easier to replace my existing deadbolts (since I had loaned out all my keys to the old ones) than it was to make yet another copy.
From kwikset.com
Easy installation
Would Recommend[This review was collected as part of a promotion.] Bought a month ago. Easy setup and use so far. Like the additional codes you can add and kids like it too.
From kwikset.com
Easy repair harder to reprogram
Easy repair. Took a couple times trying to reprogram.
From kwikset.com
Easy Simple To Use
Would Recommend[This review was collected as part of a promotion.] Had trouble with the old electronic lock (made in China for Kwikset). Kwikset replaced the old lock with a model that they make. All I can say is that the new one works excellent in all aspects.
From kwikset.com
Works Great
Would Recommend[This review was collected as part of a promotion.] Easy to install and re-key. Took 10 minutes. And it looks great.
From kwikset.com
great lock!
Would Recommend[This review was collected as part of a promotion.] love this lock! works great! would definitely recommend!
From kwikset.com
Excellent and easy to install
Would Recommend[This review was collected as part of a promotion.] I bought this to integrate with my existing smart home systems. It works reliably and eliminates the need to carry a key when going out. It also provides peace of mind if I'm away as I can check the lock status and lock or unlock remotely.
From kwikset.com
Lock
Would Recommend[This review was collected as part of a promotion.] I love my lock. The codes are ready Easy to change and easy for my kids to remember.
From kwikset.com
Had for just over a year and doesnt work anymore
Would Not RecommendHad this unit for just over a year and of course the electronic key pad stopped working and is not under warranty. All the numbers minus the ones I use for my code work but that is unacceptable to me as I do not want to have to change my code over and over.
From kwikset.com
Dead after 6 months
Would Not Recommend[This review was collected as part of a promotion.] Installed in November. The install was fairly straightforward. The lock worked perfectly until April. When leaving for work one morning, I pressed the lock button. No motor, just a flashing keypad. Locked with a key for the time being. That evening, I replaced the battery. The lock locked and unlocked once, then same thing. Press the lock button and the keypad flashes. Locked the door manually and it unlocked with the keypad successfully. Then ...
From kwikset.com
Mechanical Issues
Would Not RecommendElectronic lock mechanism last about 6 months then stopped responding. Went to change batteries and battery casing had melted.
From kwikset.com
Great features and functionality
Would Recommend[This review was collected as part of a promotion.] I got this for myself on my birthday several years ago - it is SO EASY to install and use - and allows me to set personalized codes for family/entry when needed, without passing around keys. It has an "auto lock" feature that sure helps those of us who frequently obsess over whether or not we locked our doors - it locks on its own when this feature is enabled. No worry that you left your key inside - because you enter a code and it unlocks! Th...
From kwikset.com
Very convenient
Would Not RecommendI have had this lock for about a year and half. It is fairly quick to open and close. Overall it is good. My only problem is about once a month the key pad will not unlock the door so I have to use my key. To get the keypad to work I remove the batteries and reinstall them and it starts working again.
From kwikset.com
Love this system
Would Recommend[This review was collected as part of a promotion.] Bought my set a year ago, great product and excellent customer service
From kwikset.com
Great convenient product
Would Recommend[This review was collected as part of a promotion.] Have 3 of these locks installed for over 3 years. They never fail and Ive only changed the battery once. Easy to install, easy to change the code, easy to install new batteries...
From kwikset.com
Replaced Twice
Would Not Recommend[This review was collected as part of a promotion.] This lock is not water tight or appropriate for outdoor use... which sort of defeats the whole purpose. I've had to replace mine twice (once was a free replacement from the manufacturer) because it got wet and jammed. I like the idea of this lock (it fits perfectly and, in theory, serves a purpose), but I wouldn't recommend it for a door/gate exposed to the elements.
From kwikset.com
Hi sfboomer, Thank you for your review. Our electronics products are not designed to be used on outdoor gates or structures. While the exteriors can ...
smart code electronic touchpad deadbolt
Would Recommend[This review was collected as part of a promotion.] Had it 6 yrs., then had a problem and Kwikset quickly replaced unit at no charge. Easy to use, love it.
From kwikset.com
[This review was collected as part of a promotion.] I've owned the Smartcode 909 for 6 months now and am completely satisfied with it. I liked it so much that I talked my neighbor into buying one and helped her install it... installation is easy (I installed mine also, and I'm 74 years old).
From kwikset.com
Excellent service
Would Recommend[This review was collected as part of a promotion.] I bought this lock quite a long time ago. Works excellent! I did have an issue with the light. Customer service sent me a new one under warranty. I love the convenience of not having to carry even one more key!
From kwikset.com
Features are great.
I have had this lock for about 2 1/2 yaers now. It seems to have developed a problem within the mechanism. doesn't always unlock. if you use the key its fine. maybe a gear inside might be going. batteries are new. Its the mechanics itself. Will try and call and see what kind of Support and customer service I get.
From kwikset.com
Thank you for your review John, we appreciate the feedback and are going to ask that our team follow up with you to service your 909 Smart Code deadbo...