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SmartCode 909 Satin Nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

Ratings & Reviews for Kwikset SmartCode 909 Satin Nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

4.3
280
Review
 4.3 out of 5
280 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The electronic lock provides convenient keyless entry through a programmable keypad. Many users find it easy to use and appreciate the ability to provide temporary access codes. However, some have experienced reliability issues, with the electronic components failing after 1-2 years. The lock can also be a heavy battery consumer, requiring frequent replacements. While the finish holds up well, the long-term reliability is a concern for some customers.

Customer review summary generated by AI, including incentivized reviews.
280 Customer Reviews

Best home improvement task I have taken on myself

Would Recommend

It was easier to replace my existing deadbolts (since I had loaned out all my keys to the old ones) than it was to make yet another copy.

January 23, 2018

From kwikset.com

Easy installation

Would Recommend

[This review was collected as part of a promotion.] Bought a month ago. Easy setup and use so far. Like the additional codes you can add and kids like it too.

January 13, 2018

From kwikset.com

Easy repair harder to reprogram

Easy repair. Took a couple times trying to reprogram.

January 12, 2018

From kwikset.com

Easy Simple To Use

Would Recommend

[This review was collected as part of a promotion.] Had trouble with the old electronic lock (made in China for Kwikset). Kwikset replaced the old lock with a model that they make. All I can say is that the new one works excellent in all aspects.

December 21, 2017

From kwikset.com

Works Great

Would Recommend

[This review was collected as part of a promotion.] Easy to install and re-key. Took 10 minutes. And it looks great.

December 5, 2017

From kwikset.com

great lock!

Would Recommend

[This review was collected as part of a promotion.] love this lock! works great! would definitely recommend!

November 25, 2017

From kwikset.com

Excellent and easy to install

Would Recommend

[This review was collected as part of a promotion.] I bought this to integrate with my existing smart home systems. It works reliably and eliminates the need to carry a key when going out. It also provides peace of mind if I'm away as I can check the lock status and lock or unlock remotely.

November 4, 2017

From kwikset.com

Lock

Would Recommend

[This review was collected as part of a promotion.] I love my lock. The codes are ready Easy to change and easy for my kids to remember.

November 3, 2017

From kwikset.com

Had for just over a year and doesnt work anymore

Would Not Recommend

Had this unit for just over a year and of course the electronic key pad stopped working and is not under warranty. All the numbers minus the ones I use for my code work but that is unacceptable to me as I do not want to have to change my code over and over.

October 26, 2017

From kwikset.com

Response from Community Manager

Thank you for your review John, we appreciate the feedback and are going to ask that our team follow up with you to service your 909 Smart Code deadbo...

Community ManagerNovember 3, 2017

Dead after 6 months

Would Not Recommend

[This review was collected as part of a promotion.] Installed in November. The install was fairly straightforward. The lock worked perfectly until April. When leaving for work one morning, I pressed the lock button. No motor, just a flashing keypad. Locked with a key for the time being. That evening, I replaced the battery. The lock locked and unlocked once, then same thing. Press the lock button and the keypad flashes. Locked the door manually and it unlocked with the keypad successfully. Then ...

April 28, 2017

From kwikset.com

Mechanical Issues

Would Not Recommend

Electronic lock mechanism last about 6 months then stopped responding. Went to change batteries and battery casing had melted.

March 20, 2017

From kwikset.com

Great features and functionality

Would Recommend

[This review was collected as part of a promotion.] I got this for myself on my birthday several years ago - it is SO EASY to install and use - and allows me to set personalized codes for family/entry when needed, without passing around keys. It has an "auto lock" feature that sure helps those of us who frequently obsess over whether or not we locked our doors - it locks on its own when this feature is enabled. No worry that you left your key inside - because you enter a code and it unlocks! Th...

March 2, 2017

From kwikset.com

Very convenient

Would Not Recommend

I have had this lock for about a year and half. It is fairly quick to open and close. Overall it is good. My only problem is about once a month the key pad will not unlock the door so I have to use my key. To get the keypad to work I remove the batteries and reinstall them and it starts working again.

February 28, 2017

From kwikset.com

Love this system

Would Recommend

[This review was collected as part of a promotion.] Bought my set a year ago, great product and excellent customer service

February 19, 2017

From kwikset.com

Great convenient product

Would Recommend

[This review was collected as part of a promotion.] Have 3 of these locks installed for over 3 years. They never fail and Ive only changed the battery once. Easy to install, easy to change the code, easy to install new batteries...

February 11, 2017

From kwikset.com

Replaced Twice

Would Not Recommend

[This review was collected as part of a promotion.] This lock is not water tight or appropriate for outdoor use... which sort of defeats the whole purpose. I've had to replace mine twice (once was a free replacement from the manufacturer) because it got wet and jammed. I like the idea of this lock (it fits perfectly and, in theory, serves a purpose), but I wouldn't recommend it for a door/gate exposed to the elements.

January 20, 2017

From kwikset.com

Response from Community Manager

Hi sfboomer, Thank you for your review. Our electronics products are not designed to be used on outdoor gates or structures. While the exteriors can ...

Community ManagerJanuary 27, 2017

smart code electronic touchpad deadbolt

Would Recommend

[This review was collected as part of a promotion.] Had it 6 yrs., then had a problem and Kwikset quickly replaced unit at no charge. Easy to use, love it.

January 6, 2017

From kwikset.com

Would Recommend

[This review was collected as part of a promotion.] I've owned the Smartcode 909 for 6 months now and am completely satisfied with it. I liked it so much that I talked my neighbor into buying one and helped her install it... installation is easy (I installed mine also, and I'm 74 years old).

January 1, 2017

From kwikset.com

Excellent service

Would Recommend

[This review was collected as part of a promotion.] I bought this lock quite a long time ago. Works excellent! I did have an issue with the light. Customer service sent me a new one under warranty. I love the convenience of not having to carry even one more key!

December 30, 2016

From kwikset.com

Features are great.

I have had this lock for about 2 1/2 yaers now. It seems to have developed a problem within the mechanism. doesn't always unlock. if you use the key its fine. maybe a gear inside might be going. batteries are new. Its the mechanics itself. Will try and call and see what kind of Support and customer service I get.

December 23, 2016

From kwikset.com