
Ratings & Reviews for Kraus Oletto Matte Black Single Handle Deck-mount Touchless Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the faucet for its elegant design, smooth functionality, and high-quality construction. The antique champagne bronze and matte black finishes are commended for their premium appearance and spot-free resistance. Reviewers highlight effortless water flow control, reliable touchless sensor operation, and intuitive single-handle adjustments. Installation is consistently described as straightforward and quick. The sturdy build quality and weighted pull-down mechanism inspire confidence in longevity. A few report spray head or button mechanism issues after extended use, though most remain satisfied overall.
Customer review summary generated by AI, including incentivized reviews.This Faucet Changed My Life
Would RecommendThis faucet is gorgeous. The water pressure is amazing and the reach of the hose is really long. Dare I say, this faucet makes doing dishes fun.
Faucet magnet never worked
Would Not RecommendWe love the look of the faucet, the sprayer extends far out but the magnet that holds the faucet in place when in rest mode has never worked. Therefore our sprayer hangs in the sink. Help!
From kraususa.com
Spray Head
Would Not RecommendSpray head broke within a year got a replacement from Kraus and within the year of receiving the new head it broke again. Now it has be 2 years since I purchased the faucet so it's out of warranty and I can't find a spray head replacement. Kraus can you please send a Replacement head for a 2 year old faucet which is on the 2nd non working head.
Hi Goody,
First, let me apologize for your experience with your faucet. Rest assured that we won’t be satisfied until you are! Please con...

Love this tap but...
I really loved this tap love the look love how it functions. However after just 1 year of using it the button has just broken off the front of the tap so we are a bit disappointed. Hopefully we can super glue this back on.
From kraususa.com
Looks lovely, but can be frustrating to operate
Would Not RecommendWe can’t always use our on/off handle manually as needed. Sometimes I turn on water and it won’t work unless I wave my hand for the sensor. Get annoying after a bit. I can turn the water on and off manually over and over for a bit, then walk away for awhile and come back, and go to turn water on with handle and then it won’t work without waving hand in front of sensor. Wondering if I have a faulty product, or is this what it is? Love the color, the sprayer, the cord length..basically everything ...
From kraususa.com
Thank you for taking the time to provide us with your feedback on your faucet. We are sorry to hear your experience with your Kraus product was anythi...
Cheap plastic spray switch breaks
Would Not RecommendI was satisfied with this product for 18 months. Now without any apparent cause the plastic switch that turns on spray mode broke. It is bound to break with normal use because it is so flimsy.
From kraususa.com
Please contact our customer service department at 1-800- 775-0703 or by email at CustomerService@KrausUSA.com so we can help you fix the leaking fau...
Awesome
Would RecommendIt took very little time to install and works great
From Oletto Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) Verified Purchaser
Kitchen faucet
Originally it ran great but now the faucet only has a good flow in spray mode. Otherwise it’s very slow. Where can I get replacement parts for screen?
From kraususa.com
Thanks for your feedback. First, let me apologize for your experience with your faucet.Please contact us directly by phone at 1-800-775-0703 or by ema...
Won't stay in touch mode and half the time no water in manual mode either - this is a joke
Would Not RecommendThis is absolutely the worst experience. Installed it yesterday and less than 2 hours later, in the middle of prepping dinner and NO WATER. The touch sensor is hit and miss, and what is crazy sometimes I get no water even in manually. We have to keep playing with the wires, and yay we get water for a few minutes, then nothing.
From kraususa.com
Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as poss...
Faucet reliabilty
The spray/stream part on my faucet has broken a second time and it apparently isn't design for a busy kitchen. Hopefully I'll get another replacement. Customer service was exception my first problem.
From kraususa.com
In case your pressure seems low....
Would RecommendI was about to blame this fixture for being really under powered and a bit too environmentally friendly. Then my contractor re-inspected his work and discovered the issue. In an attempt to tidy up the hoses and make room for the sprayer counterweight to move freely without obstructions, he zip-tied the hot and cold water supply hoses up out of the way at the base of the fixture. The angle was too great and the hose eventually kinked/bent causing a steep drop in both hot and cold pressure. Once h...
From kraususa.com
Best Faucet I have ever owned!
Would RecommendI updated our older faucet that had a separate spray nozzle to this Oletta style and it is so much easier to use. I love how the sprayer pulls down with ease, has great pressure and also returns into the faucet with ease. The matte black doesn't show water spots and it is very easy to keep clean. I would highly recommend this faucet!
From kraususa.com
Practically designed and built to last
Would RecommendHaving experienced the value of the hands-free touch sensor I would never go back to using manual taps. Quick and easy to use, the main advantage is the ability to keep the faucet clean when undertaking messy food preparation. This is a substantial and very well-made faucet which is sturdy and easy to install.
From kraususa.com
Beautiful faucet!
Would RecommendWe absolutely love this faucet! The color is a beautiful soft gold- not yellow at all. The touch feature is an amazing addition! It’s perfect for when your hands are full. I was skeptical at first on whether it would work well but we have had it and heavily used it for over a month and it works great. Every sink should have this feature!
From kraususa.com
Love This Faucet
Would RecommendThe look is awesome! I read a lot of reviews to determine which faucet was best for me, water pressure was important. Installation was so easy and quick. Several reviews talked about the plastic anchors, this issue has been resolved they are now medal which was a nice surprise. This has been a great addition to my kitchen, love the look.
From kraususa.com
Looks nice but 2 killer issues just after warranty period ends
Would Not RecommendWe liked the looks and performance of this Kraus faucet at first but there are two substantial issues shortly after the warranty period ended. First the water control lever that sticks up from the faucet broke off without any undo force applied. This is probably a manufacturing defect that eventually cracked due to metal fatigue. While annoying we were still able to turn the water on and off. See its absence in the photo below. Shortly later we noticed the water volume slowly decreasing. ...
From kraususa.com
Thanks for reachign out to us. First, let me apologize for your experience with your faucet. Please contact our customer service department at 1-8...
Hi Brittany, Thank you so much for your purchase of our kitchen faucet! we can certainly assist you with a solution to what you are reporting. Thi...