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Oletto Matte Black Single Handle Deck-mount Touchless Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate)

Ratings & Reviews for Kraus Oletto Matte Black Single Handle Deck-mount Touchless Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate)

4.4
372
Review
 4.4 out of 5
372 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the faucet for its elegant design, smooth functionality, and high-quality construction. The antique champagne bronze and matte black finishes are commended for their premium appearance and spot-free resistance. Reviewers highlight effortless water flow control, reliable touchless sensor operation, and intuitive single-handle adjustments. Installation is consistently described as straightforward and quick. The sturdy build quality and weighted pull-down mechanism inspire confidence in longevity. A few report spray head or button mechanism issues after extended use, though most remain satisfied overall.

Customer review summary generated by AI, including incentivized reviews.
372 Customer Reviews

This Faucet Changed My Life

Would Recommend

This faucet is gorgeous. The water pressure is amazing and the reach of the hose is really long. Dare I say, this faucet makes doing dishes fun.

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Faucet magnet never worked

Would Not Recommend

We love the look of the faucet, the sprayer extends far out but the magnet that holds the faucet in place when in rest mode has never worked. Therefore our sprayer hangs in the sink. Help!

October 18, 2022

From kraususa.com

Response from Customer Service

Hi Brittany, Thank you so much for your purchase of our kitchen faucet! we can certainly assist you with a solution to what you are reporting. Thi...

Customer ServiceOctober 18, 2022

Spray Head

Would Not Recommend

Spray head broke within a year got a replacement from Kraus and within the year of receiving the new head it broke again. Now it has be 2 years since I purchased the faucet so it's out of warranty and I can't find a spray head replacement. Kraus can you please send a Replacement head for a 2 year old faucet which is on the 2nd non working head.

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Response from Kraus

Hi Goody,

First, let me apologize for your experience with your faucet. Rest assured that we won’t be satisfied until you are! Please con...

KrausOctober 10, 2022

Kraus

Love this tap but...

I really loved this tap love the look love how it functions. However after just 1 year of using it the button has just broken off the front of the tap so we are a bit disappointed. Hopefully we can super glue this back on.

September 30, 2022

From kraususa.com

Looks lovely, but can be frustrating to operate

Would Not Recommend

We can’t always use our on/off handle manually as needed. Sometimes I turn on water and it won’t work unless I wave my hand for the sensor. Get annoying after a bit. I can turn the water on and off manually over and over for a bit, then walk away for awhile and come back, and go to turn water on with handle and then it won’t work without waving hand in front of sensor. Wondering if I have a faulty product, or is this what it is? Love the color, the sprayer, the cord length..basically everything ...

September 28, 2022

From kraususa.com

Response from Customer Service

Thank you for taking the time to provide us with your feedback on your faucet. We are sorry to hear your experience with your Kraus product was anythi...

Customer ServiceSeptember 28, 2022

Cheap plastic spray switch breaks

Would Not Recommend

I was satisfied with this product for 18 months. Now without any apparent cause the plastic switch that turns on spray mode broke. It is bound to break with normal use because it is so flimsy.

May 30, 2022

From kraususa.com

Response from Customer Service

Please contact our customer service department at 1-800- 775-0703 or by email at CustomerService@KrausUSA.com so we can help you fix the leaking fau...

Customer ServiceMay 31, 2022

Awesome

Would Recommend

It took very little time to install and works great

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Kitchen faucet

Originally it ran great but now the faucet only has a good flow in spray mode. Otherwise it’s very slow. Where can I get replacement parts for screen?

May 17, 2022

From kraususa.com

Response from Customer Service

Thanks for your feedback. First, let me apologize for your experience with your faucet.Please contact us directly by phone at 1-800-775-0703 or by ema...

Customer ServiceMay 17, 2022

Won't stay in touch mode and half the time no water in manual mode either - this is a joke

Would Not Recommend

This is absolutely the worst experience. Installed it yesterday and less than 2 hours later, in the middle of prepping dinner and NO WATER. The touch sensor is hit and miss, and what is crazy sometimes I get no water even in manually. We have to keep playing with the wires, and yay we get water for a few minutes, then nothing.

May 2, 2022

From kraususa.com

Response from Customer Service

Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as poss...

Customer ServiceMay 3, 2022

Faucet reliabilty

The spray/stream part on my faucet has broken a second time and it apparently isn't design for a busy kitchen. Hopefully I'll get another replacement. Customer service was exception my first problem.

April 23, 2022

From kraususa.com

In case your pressure seems low....

Would Recommend

I was about to blame this fixture for being really under powered and a bit too environmentally friendly. Then my contractor re-inspected his work and discovered the issue. In an attempt to tidy up the hoses and make room for the sprayer counterweight to move freely without obstructions, he zip-tied the hot and cold water supply hoses up out of the way at the base of the fixture. The angle was too great and the hose eventually kinked/bent causing a steep drop in both hot and cold pressure. Once h...

April 17, 2022

From kraususa.com

Best Faucet I have ever owned!

Would Recommend

I updated our older faucet that had a separate spray nozzle to this Oletta style and it is so much easier to use. I love how the sprayer pulls down with ease, has great pressure and also returns into the faucet with ease. The matte black doesn't show water spots and it is very easy to keep clean. I would highly recommend this faucet!

April 14, 2022

From kraususa.com

Practically designed and built to last

Would Recommend

Having experienced the value of the hands-free touch sensor I would never go back to using manual taps. Quick and easy to use, the main advantage is the ability to keep the faucet clean when undertaking messy food preparation. This is a substantial and very well-made faucet which is sturdy and easy to install.

April 7, 2022

From kraususa.com

Beautiful faucet!

Would Recommend

We absolutely love this faucet! The color is a beautiful soft gold- not yellow at all. The touch feature is an amazing addition! It’s perfect for when your hands are full. I was skeptical at first on whether it would work well but we have had it and heavily used it for over a month and it works great. Every sink should have this feature!

April 4, 2022

From kraususa.com

Love This Faucet

Would Recommend

The look is awesome! I read a lot of reviews to determine which faucet was best for me, water pressure was important. Installation was so easy and quick. Several reviews talked about the plastic anchors, this issue has been resolved they are now medal which was a nice surprise. This has been a great addition to my kitchen, love the look.

April 1, 2022

From kraususa.com

Looks nice but 2 killer issues just after warranty period ends

Would Not Recommend

We liked the looks and performance of this Kraus faucet at first but there are two substantial issues shortly after the warranty period ended. First the water control lever that sticks up from the faucet broke off without any undo force applied. This is probably a manufacturing defect that eventually cracked due to metal fatigue. While annoying we were still able to turn the water on and off. See its absence in the photo below. Shortly later we noticed the water volume slowly decreasing. ...

February 20, 2022

From kraususa.com

Response from Customer Service

Thanks for reachign out to us. First, let me apologize for your experience with your faucet. Please contact our customer service department at 1-8...

Customer ServiceFebruary 21, 2022