Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is praised for its softness, strength, and gentle quality, especially during frequent use. Customers appreciate the affordability and wide availability of the tissues. However, some have expressed disappointment with recent changes to the box designs, finding the new patterns less appealing. A few also noted the tissues may have become slightly thinner or less soft over time, though the majority still consider the product a superior facial tissue option. Overall, the product is viewed as a high-quality and reliable solution for cold, allergy, and everyday tissue needs.
Customer review summary generated by AI, including incentivized reviews.Wasting overhead.
Why is Kleenex wasting overhead on this "Trusted Care" line of tissues? Its smaller, rougher, thinner, & weaker than the "Ultra Soft" line which much better quality for the same price. And two times too many have I come home with the wrong tissues because you insist on packaging them the same. Just stop already.
From kleenex.com
Kleenex
Would Recommend[This review was collected as part of a promotion.] So soft and smells great and easy on my nose. It comes in a cute box
From Home Tester Club
Nice tissue
Would Recommend[This review was collected as part of a promotion.] Overall, this is a great tissue. Soft on noses, but tough enough not to break apart while blowing my nose. Would definitely purchase again.
From Home Tester Club
Works great
Would Recommend[This review was collected as part of a promotion.] We just got sick when we received this product and it was a godsend! Definitely better than using toilet paper or napkins! They didn’t make our nose dried out and crusty like toilet paper does.
From Home Tester Club
Super soft tissues
Would Recommend[This review was collected as part of a promotion.] We love these tissue and always have Kleenex in our house. These Kleenex are so soft and work great for sniffles. The boxes always have cute designs as well. We will continue to use them in our house.
From Home Tester Club
Does the job
Would Not Recommend[This review was collected as part of a promotion.] These were pretty average when it comes to tissues. They were pretty thin. If you used these a lot, they would probably make your nose hurt after a while. I prefer to get tissues with lotion, so I may not buy them myself.
From Home Tester Club
Thanks for giving our facial tissues a try. We're sad to hear this though, because we always want you to have a great experience with them. Feel free ...
Best of its kind
Would Recommend[This review was collected as part of a promotion.] These are the softest tissues. A staple item in all homes, year round but especially during cold and flu season.
From Home Tester Club
Soft and Durable
Would Recommend[This review was collected as part of a promotion.] I have always used this brand since I was a child. I love how soft they feel and how durable they are compared to other brands on the market. I have seasonal allergies and pretty much always have tissue boxes in every room in my house. They also come in handy for other things as well. Thanks for yet another great product.
From Home Tester Club
So soft
Would Recommend[This review was collected as part of a promotion.] This tissues very soft on my sensitive skin. I'd definitely recommend these and I will be buying them from now on.
From Home Tester Club
Amazing
Would Recommend[This review was collected as part of a promotion.] This facial tissue is extremely strong ,yet soft l.I tend to need to blow my nose a lot due to sinus issues and I noticed my skin hasn't been red or inflamed from all the use .
From Home Tester Club
Best tissues out there
Would Recommend[This review was collected as part of a promotion.] I love these tissues. They are so soft and perfect for make up removal. They are tough for the toughest cold and don’t make your nose raw. I would highly recommend these tissues
From Home Tester Club
Tissues
Would Recommend[This review was collected as part of a promotion.] They felt nice on the face and nose. Not to ruff would most definitely buy again. And a good amount in the box.
From Home Tester Club
Love this
Would Recommend[This review was collected as part of a promotion.] These are my favorite tissues ever! The Kleenex brand is the OG of tissues. My nose is t raw and cracked nor hurt from blowing my nose or wiping it due to these soft tissues. These will be a staple in my house now forever more!
From Home Tester Club
Does the job
Would Recommend[This review was collected as part of a promotion.] I like to use Kleenex tissues. I have used them for years and is a brand I trust. They are strong when I blow my nose and they don't irritate my nose. They also don't leave a linty residue behind.
From Home Tester Club
Love these tissues
Would Recommend[This review was collected as part of a promotion.] I am someone who uses tissues very frequently and I about love these! They were thick enough that when I blew my nose It did not get on my hands (which has happened with many other tissues) and I think that's one of the most important features of a tissue. I also loved how soft they were on my nose and didn't cause me any irritation or discomfort. I would absolutely continue using these tissues and think they're absolutely great!
From Home Tester Club
Soft and tough
Would Recommend[This review was collected as part of a promotion.] The Kleenex brand never fails to disappoint - they are super soft while still being ultra tough. I loved the square box - it's convenient for storing in smaller spaces - plus the pretty purple design is nice to look at!
From Home Tester Club
Soft and Strong
Would Recommend[This review was collected as part of a promotion.] The Kleenex Trusted Care Tissue came in a square box. It had an easy to open cardboard perforated opening. The first 4 tissues were a tad difficult to get out as they came out all at once and 3 tore trying to get the tissues out. After those first 4 tissues it was much easier to pull out just 1 tissue out at a time. These tissues have 2 strong layers and the box contains 70 2-ply tissues. These tissues are soft but strong for daily use. Th...
From Home Tester Club
Great for a cold
Would Recommend[This review was collected as part of a promotion.] This is perfect for my kids runny noses during cold season. It's strong and doesn't hurt thier nose.
From Home Tester Club
Love Kleenex
Would Recommend[This review was collected as part of a promotion.] Kleenex Brand is tough you blow your nose and your fingers don’t poke right through, but they’re also soft and gentle enough to use over and over again without looking like Rudolph with a red nose all sore.
From Home Tester Club
My Family's Go-To
Would Recommend[This review was collected as part of a promotion.] Kleenex have been my family's go-to for facial tissues for as long as I can remember. The boxes are often a beautiful design to go in any room. I trust Kleenex to be strong but yet still soft to not hurt noses especially during cold and flu season. It is the only brand that I recommend and send in yearly to my child's classroom.
From Home Tester Club

We always want you to have a great experience with our facial tissues, so we're sad to hear this. Feel free to give us a call at 1-800-553-3639 (Monda...