
Ratings & Reviews for KitchenAid Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( Black Ore ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the refrigerator's counter-depth design, spacious interior, and modern aesthetics with grey finishes and brass handles. Many appreciate the roomy shelves, wide door bins, and efficient organization, with the French door and bottom-freezer configuration earning frequent commendation. However, a significant concern centers on ice maker reliability, with reviewers reporting repeated malfunctions and ice falling to the freezer bottom. The unit is also consistently described as noisy during ice production. Despite these notable drawbacks, most customers find the appliance's design and functionality worthwhile.
Customer review summary generated by AI, including incentivized reviews.appliance
Would Recommendlooks nice
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
Easy to install
Would RecommendStyling
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
Great Refrigerator
Would RecommendI love the bright interior and the pull out shelf. The frig part is more spacious because the ice maker is in the bottom freezer. First time ever i am concerned because it makes too much ice!
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
There is plenty of room, even for a counter depth!
Would RecommendWhat a great fridge! I love the full width design that offers so much more storage than my previous side-by-side. The pull out tray and water dispenser inside is a welcome feature. I didn’t want an exterior dispenser for ice and water as they were problematic. This is so much better. The freezer is very accessible and has a space for frozen pizza storage which was a surprise. Love it!
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
counter depth and sleek front
Would RecommendWe wanted a counter depth fridge without an external ice /water dispenser. This unit fits the bill perfectly! Four inches shorter in depth than our last KitchenAid.
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
Great design for fresh, frozen & large containers
Would RecommendThe quality and interior filtered water and ice maker.
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
30Min. From instal BROKEN & filter stuck
Would Not RecommendBeen a long time kitchen Aid house. Every appliance we have for well over 25 years has been and currently is KA. Our old fridge wasn’t cooling so we bought this pretty fridge. Installers came did their work and left us to unpack the inside of the fridge(tape, styrofoam and install the filter etc), 30 min later the water is not coming out to flush the water filter and the filter is STUCK inside the housing unit(yes I installed it correctly as I have in our other fridge for 10 years). Called LOWES...
the delivery and installation was quick and professional.
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
Roomy counter-depth
Would RecommendLots of shelf space.
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
Poorly assembled
Would Not RecommendPoorly assembly, glue exposed on all sealing, uneven seal lines, scratched inside fridge, upon delivery.
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
We truly appreciate you taking the time to share this concerning experience with us. I am genuinely sorry to hear that your new refrigerator arrived ...

Ice maker is annoying - showstopper
Would Not RecommendEvery time you open the freezer ice falls into the bottom of the freezer. There isn't any way to adjust it. I would not have bought this model if I had known this.
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( Juniper ) ENERGY STAR Certified
Looking for a sleek and modern design, go for it!
Would RecommendBeautiful design with well lighted interior and the water dispenser is INSIDE the unit. Modern design.
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
Junk hidden behind fancy color
Would Not RecommendPretty disappointed with this fridge and the KitchenAid brand. The new color is very cool and sets it apart from other typical black, white and stainless appliances. That's where the positives end. The thing is a cheap fridge with a fancy color wrap. The sides are cheap looking black that you expect on a budget item, it really takes away from the higher end look of the juniper color. The water dispenser is extremely loud and leaks intermittently. Since it is in the fridge you don't know ...
From kitchenaid.com
Thank you for sharing your experience with us. We sincerely apologize for any concerns you are experiencing with your Refrigerator. We value our cust...
Beautiful and functional
Would RecommendCounter depth is fantastic. Runs quietly except for noisy ice maker.
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
It fits!
Would RecommendIt's appearance, it's storage capacity, and it's thin door.
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
The track in the freezer is a little fragile.
Would RecommendBeautiful fridge. Very well packaged. Made ice after the first hour
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
Ice maker already not working less than 2 months i
Would Not RecommendVery disappointed that the ice maker stopped working. Yes the switch is on. Also tried unplugging and plugging back in. Kitchen Aid was supposed to be high end. I will be exercising the warranty immediately.
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( Juniper ) ENERGY STAR Certified Verified Purchaser
We appreciate you bringing your concern about your KitchenAid® Refrigerator to our attention. Please find the following professional troubleshooting ...

We truly appreciate you reaching out and sharing your experience with us. We're very sorry to hear about the trouble you're having with your ...