Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers largely praise the toaster for even, consistent results and attractive design, with many noting it's a clear upgrade from older models and appreciating the wide slots for artisan bread. However, a substantial group reports consistent uneven toasting, with one side burning while the other remains underdone, and the browning dial criticized as ineffective for light settings. Some find the audible alert annoying, while a few express disappointment with performance relative to price. Despite these drawbacks, most customers consider it a reliable, visually appealing choice.
Customer review summary generated by AI, including incentivized reviews.toasts darker on one side of bread.
Would Not Recommend[This review was collected as part of a promotion.] Not worth the extra money, thinking I would get a better quality product..not so..crappy
From Kitchen Aid
Decent
Would Not Recommend[This review was collected as part of a promotion.] Somewhat disappointed as it toasts unevenly, about the same as our old Sunbeam toaster. Has adjustments from 1-5, but around 1 works best for most bread. We started at 3, and burnt the toast severely. If you get one, start experimenting at a “1” setting.
From Kitchen Aid
Toaster
Would Not Recommend[This review was collected as part of a promotion.] The darkness setting does not work. Setting 3 gives burned toast
From Kitchen Aid
Toasts on one side
Would Not RecommendI have several KitchenAid items (standing mixer, combo microwave/oven wall unit) and needed to replace a very old toaster. Splurged and bought the KA toaster. It worked fine for the first couple of weeks, but is only toasting on one side now. At this point, I'm not sure if I want another one (because this issue seems to be a common one) or get my money back and purchase another brand all together. On Monday I will be contacting the Hassle-Free Warranty Department
From Kitchen Aid
Dear Mrs. Harvey, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slicer Toaster. We would...
Repeat purchase
Would Recommend[This review was collected as part of a promotion.] Our kids (now adults) got tired of us buying cheap toasters that always broke within less than a year. As teenagers, they combined their gift money and bought us a KitchenAid toaster that performed beautifully for the next 2+ decades. We FINALLY broke the spring mechanism after years of making perfect toast and bagels. There was no question as to a replacement. Our NEW KitchenAid toaster is as amazing as we had expected it to be!
From Kitchen Aid
Like the finish bell and manual lift
Would Recommend[This review was collected as part of a promotion.] We bought about 6 months more or less,we feel it takes to long to toastbut we like it
From Kitchen Aid
Good quality/ wishing for more temperature control
Would Recommend[This review was collected as part of a promotion.] Bought this month and has performed well. Solid and well made. Only wish is some addition temp controls allowing you to select temperature gauge. The temperature control lets you select number from 1 to 5 but won’t let you select say 1-1/2. Not a major concern!
From Kitchen Aid
Good Results
Would Recommend[This review was collected as part of a promotion.] Rececived as a gift; the toaster functions nicely and is sturdy.
From Kitchen Aid
Great Product!
Would Recommend[This review was collected as part of a promotion.] I was a little hesitant about purchasing this toaster because of some of the reviews, but my daughter has it and loves it. I decided to try it and am so glad I did. It toasts evenly on both sides. Very easy to adjust the browning and love the little ding so you know when it's ready. Hands down the best toaster I've ever had!
From Kitchen Aid
Not what one expects from KitehenAid
Would Not Recommend[This review was collected as part of a promotion.] A gift for Christmas. It cooks 2x more on inside area of toaster. One side of bread is almost burnt with the other side OK. Very uneven toasting...
From Kitchen Aid
Dear Mr. Burn, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like...
Works great!
Would Recommend[This review was collected as part of a promotion.] My old Kitchen Aid toaster died after about 10 years, so it was time to replace it. I decided to stick with Kitchen Aid, and I am glad I did. The new, updated model works great, even toasts better than the old one. Great features, easy to use and clean. Maybe this one will also last 10 years!
From Kitchen Aid
Toaster Review not so happy
Would Not Recommend[This review was collected as part of a promotion.] The toaster does not brown on both sides the same, one side is always lighter.
From Kitchen Aid
Dear Neslee, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like t...
Great features!
Would Recommend[This review was collected as part of a promotion.] Bought it 2 weeks ago and it's everything that kitchen aid said it would be. We've used it with bread and bagels. Outstanding results. Easy to control doneness. The fashion of it fits the look of our kitchen also. Highly recommend.
From Kitchen Aid
One Setting!
Would Not Recommend[This review was collected as part of a promotion.] If you turn the "Shade" dial any higher than 1, you'll burn your toast. 2 is burnt, 3 is black and I imagine that 4 or 5 would probably set your bread on fire. A little "tunability" would have been nice.
From Kitchen Aid
Dear Debster214, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would li...
Best toaster ever!
Would Recommend[This review was collected as part of a promotion.] I received this through a program at work so it was free but free is always great and even better when the product turns out to be awesome! It's a toaster, yes, but a toaster that works and does what it is designed to do! I've had other toasted that wood burn toast or not toast at all, so far this thing is awesome!
From Kitchen Aid
Great
Would Recommend[This review was collected as part of a promotion.] I had to have a new toaster and I decided to go with a KitchenAid
From Kitchen Aid
easy to use
Would Recommend[This review was collected as part of a promotion.] so glad to have purchased a decent and functional toaster that doesn't burn our toast or bagel
From Kitchen Aid
Features
Would Not Recommend[This review was collected as part of a promotion.] I bought this toaster at Christmas my only complaint is that even on the lightest setting it still toasts the toast too dark.
From Kitchen Aid
terrible for the money
Would Not RecommendGot this as a wedding gift, and couldn't be more disappointed. I love all the other KitchenAid brand products I have. This toaster toasts bread unevenly, and we have to jiggle the handle and repeatedly push down on it for 5 minutes before the inside mechanism will keep the bread down. We'll be looking for a new toaster...
From Kitchen Aid
Dear Sarah107, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like...
toasts well
Would Recommend[This review was collected as part of a promotion.] this toaster gets hotter and toasts quicker at lower settings than the higher priced kithenaid that we replaced
From Kitchen Aid

Dear Big daddy george, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We w...