Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers largely praise the toaster for even, consistent results and attractive design, with many noting it's a clear upgrade from older models and appreciating the wide slots for artisan bread. However, a substantial group reports consistent uneven toasting, with one side burning while the other remains underdone, and the browning dial criticized as ineffective for light settings. Some find the audible alert annoying, while a few express disappointment with performance relative to price. Despite these drawbacks, most customers consider it a reliable, visually appealing choice.
Customer review summary generated by AI, including incentivized reviews.One Side Burns
I bought this toaster thinking the KITCHEN AID name would provide a 'quality' product. What a disappointment! When toasting a slice of white bread on #2 setting, the bread facing the inside burner is almost totally burnt. Toasting another slice at the #1 setting the inside is much darker but not burnt. Apparently that side of the bread in getting additional heat from the other side of toaster. POOR design! I should had paid attention to more customer reviews as I just saw another complaint...
KitchenAid is great; this toaster has a problem
[This review was collected as part of a promotion.] We’re currently on our third version of this toaster thanks to KitchenAid’s excellent warranty but this toaster has a design flaw. It will only toast one side of the bread. The side of the bread closest to the outside edge of the toaster will not toast. It can be either the right or left side. Do not get this toaster. We’ve decided to give up on it.
From Kitchen Aid
Dear Jujubee828, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to in...
Fantastic
Would RecommendI bought this a year ago and never been happier Kitchen aid are the best
From Kitchen Aid
KitchenAid Bagel/toaster Boaster
Would Recommend[This review was collected as part of a promotion.] Bought a new KitchenAid toaster after my old one, it’s plastic parts, broke down. It’s been used for over 19 years or so. Got it before the kids. Anyhow this new KitchenAid toaster is wonderful. Clean design, love that this one has an early release button for those times I may miscalculate how toasted I want my bread,bagel, or pop tart. I’ve used it for about a month now and no issues or complaints and it matches the rest of my KitchenAid appli...
From Kitchen Aid
Finally a decent toaster in my kitchen.
Would Recommend[This review was collected as part of a promotion.] I love this toaster. The darkness control dial is very responsive. The bagel button works but I prefer not to use it with bagels.
From Kitchen Aid
Looks nice
[This review was collected as part of a promotion.] I like light toast and this toaster only toasts one side of the bread, the other side just gets dry but no color to it. I was disappointed because my old KitchenAid made my light toast perfectly.
From Kitchen Aid
Dear bonk, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire ...
Great uncomplicated toaster.
[This review was collected as part of a promotion.] Simple, straightforward toaster. Doesn't take up a ton of space, works very nicely, toasts consistently. It has no unnecessary complications. Nice styling. No complaints!
From Kitchen Aid
Terrible
[This review was collected as part of a promotion.] When I insert to number 2 everything at my house stop to work
From Kitchen Aid
Dear Rubenfonte, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to in...
inconsistent toasting
Would Not Recommend[This review was collected as part of a promotion.] If you set higher than a 1, the toast is burned. One side always gets darker than the other. The BELL is annoying.
From Kitchen Aid
Dear Bama chef, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inq...
Last one we purchase is a Kitchen Made.
[This review was collected as part of a promotion.] Sometimes the plunger does not stay done on first try. We had the same toaster and it too stopped staying down when Pressed down to toast. Probably the last Kitchen Toaster we will Ever purchase again. Sorry twice dislike , Never Again thought it Would be the best , but not !
From Kitchen Aid
Dear Wally Gator 2, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like t...
Don't use for white bread!
From Kitchen Aid
Dear Will77, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquir...
Wonderful features on it works really great
[This review was collected as part of a promotion.] I have been looking for a new toaster and I got this one for gift i love my kitchenaid it is worth buying
From Kitchen Aid
Find a different toaster
Would Not Recommend[This review was collected as part of a promotion.] This toaster is the biggest piece of garbage I have ever used. Toasts unevenly, makes one side of the toast dark. It feels very cheap, the slide doesn’t want to stay down with first push. This is my warranty replacement and this one performs the exact same way the first one did. I would highly recommend finding another brand.
From Kitchen Aid
Dear Unhappy Toaster, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like ...
Very Disappointed
Would Not RecommendI purchased an earlier version of this toaster probably 6-7 years ago and was very happy with it. However, it finally stopped working and I replaced it with this toaster. Do not assume that “new and improved” is always better. In this case KA is offering a cheaper, less desirable model. It takes forever to toast a slice of bread and does so unevenly. While I like the bagel function, the toaster does not allow me to lift the bagel or muffin high enough to easily get it out. In addition it is not...
From Kitchen Aid
Dear Bob6, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire ...
Great product
Would Recommend[This review was collected as part of a promotion.] Great product, this toaster will handle bread, english muffins, bagels. Love it.
From Kitchen Aid
Unit need to be longer.
[This review was collected as part of a promotion.] Toasting is fast but I just wish the slots were bigger. We buy artisan bread and it’s shaped like a freebie so the middle parts don’t fit. But I do love the quickness of this toaster!
From Kitchen Aid
Great Toaster
[This review was collected as part of a promotion.] Bought for a Christmas gift for son and his family. Very nice
From Kitchen Aid

Hi Rich, Thank you for providing feedback on your Toaster. We are sorry to learn of your experience with the unit. Please contact KitchenAid directl...