
Ratings & Reviews for KitchenAid 1.4-cu ft 1000 -Watt 23.75-in Built-In Microwave ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The microwave is described as high-quality and stylish, with features like quiet operation, powerful heating, and a convenient pull-down door. However, many customers have reported reliability and durability issues, including display failures, door sensor malfunctions, and frequent magnetron replacements. The high repair costs and poor customer service have been frustrating for some owners.
Customer review summary generated by AI, including incentivized reviews.Quiet
Would Recommend[This review was collected as part of a promotion.] This was a builders choice. With the pull down door, if you are not tall, it is hard to reach the back of the oven to clean. I don’t like the 5 second intercom the timer, would like to be able to select the actual time in seconds. The microwave very quite.
From kitchenaid.com
Nothing like a microwave!
Would Recommend[This review was collected as part of a promotion.] I replaced a double oven with a microwave about a month ago. I am so happy I did this. It’s so much more functional for my needs.
From kitchenaid.com
Great looking wall microwave
Would Recommend[This review was collected as part of a promotion.] The microwaves feels like a solid quality build. Very impressed with the ease of use, and the controls. Most intuitive microwave we have ever used.
From kitchenaid.com
Classy look and great features!
Would Recommend[This review was collected as part of a promotion.] Definitely a high-quality microwave and love how it looks in our kitchen. We chose this one to match our Kitchenaid wall oven and for the features. It's also very quiet. You cannot go wrong with Kitchenaid!
From kitchenaid.com
Has never worked
Would Not Recommend[This review was collected as part of a promotion.] I love the look but it has never worked! Repairman came out, said he had to order parts. The parts are in but the repair people are not returning my calls. So still no usable microwave!
From kitchenaid.com
Currently on the 3rd digital display for this micr
Would Not RecommendWhere is the QC engineer? Sleeping? The digital display is defective making it hard to read the time or the remaining cook time. Also, the interior light bulb replacement requires that the oven be removed from the wall. Not very well designed for consumers to maintain this appliance
From kitchenaid.com
Thank you for sharing your experience with us, GD1482590. We apologize for the concerns that you are experiencing with your Microwave and would like t...
Great Microwave
[This review was collected as part of a promotion.] I've only used this microwave a few times in the past week. So far so good!
From kitchenaid.com
Nice, but really expensive...
Would Recommend[This review was collected as part of a promotion.] Our original microwave went out after 15 years and had to buy this new one. It's a lot different when you are rolling it all into a mortgage rather than having to buy it outright. I sure hope nothing else goes out for a while....yikes!
From kitchenaid.com
Excellent Appliance
Would Recommend[This review was collected as part of a promotion.] Microwave and Oven were installed in my new home and it looks and works great!
From kitchenaid.com
POOR SERVICE
Would Not Recommend[This review was collected as part of a promotion.] I HAVE BEEN TRYING TO REACH OUT FOR SERVICE FOR OVER 2 WEEKS, FILLED THE ONLINE FORM OUT TWICE. THIES IS BAD BECAUES IT DOES NOT SEND A COPY TO THE CUSTOMER. I HAVE OVER 7 HOURS ON HOLD. ( 2 DIFFERENT CALLS) THIS IS THE ONLY BEED BACK I GET FROM KITCHEN AID. OUR CONTROL BOARD IS BAD THE THIS ITEM IS STILL UNDER WARRANTY. IF I COULD GET ONE I'D PUT IT IN MY SELF.
From kitchenaid.com
Thank you for sharing your experience with us, cek57. We apologize for the concerns that you are experiencing with your Microwave and would like the o...
Great Built-in Microwave
Would Recommend[This review was collected as part of a promotion.] Easy to operate with quick choice buttons. Attractive outer and inner appearance.
From kitchenaid.com
FANTASTIC Microwave!
Would Recommend[This review was collected as part of a promotion.] This microwave looks like an oven and is very well made. It is a bit expensive compared ro orhwr produxta but is worth eveey penny.
From kitchenaid.com
Looks great
Would Not Recommend[This review was collected as part of a promotion.] Door doesn’t open flat, so can be challenging if installed too high. There is no kitchen timer, which I miss terribly. Since there isn’t a digital numeric panel, everything has to be in 5-second increments. Which I had realized these things prior to spending the money.
From kitchenaid.com
So Easy to Use
Would Recommend[This review was collected as part of a promotion.] We recently remodeled our kitchen and bought this KitchenAid microwave. It’s my favorite appliance in the new kitchen! It’s so easy to use, looks great and opens like my oven doors.
From kitchenaid.com
The right size!
Would Recommend[This review was collected as part of a promotion.] My title refers to the fact we had a limited amount of built-in space for a replacement microwave. We remodeled our kitchen about 10 years ago with a built in location for a 24” microwave. Today it appears there is only a limited number of 24” microwaves available. One also has to consider height and depth available which further limits one’s selection. Thus, the Kitchen Aid we selected was one of a very few that could accommodate our space. W...
From kitchenaid.com
Repaired 3 times and is still broken!!!
Would Not RecommendBought the microwave about 3 years ago. Broke in the first 6 months. Thought it was just a fluck. Had it repaired. Worked for 4 more months. Repaired 2 more time in the following year. Kitchenaid states they haven't had problems with this model. Said they will cover the part Again but no labor. This is a joke. The 5 star reviews are almost all incentives given for review. This microwave wasn't cheap. Do the right thing Kitchenaid. Stand behind your products when there are proble...
From kitchenaid.com
Thank you for sharing your experience with us, Gean Blaylock. We apologize for the concerns that you are experiencing with your Microwave and would li...
Amazing Product
Would Recommend[This review was collected as part of a promotion.] We had a similar model from 2006 that finally needed replacing. This was the closest replacement, and it is awesome. Easy installation, beautiful design, and the door is sturdier than our previous one. I would definitely recommend. We love our Kitchen Aid appliances!
From kitchenaid.com
Great Product
Would Recommend[This review was collected as part of a promotion.] This microwave is so easy to use. Looks great built into cabinet. Many complements
From kitchenaid.com
LCD Already broken
This microwave is garbage. I have had it for 2 years and the LCD no longer works. The microwave may have been used 20 times. I would not recommend anything kitchen aid.
From kitchenaid.com
Hey Josh J, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule serv...
great features
Would Recommend[This review was collected as part of a promotion.] bought when we built our house and love it works great
From kitchenaid.com
Thank you for sharing your experience with us, Kmom12. We apologize for the concerns that you are experiencing with your Microwave and would like the ...