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Rutledge Plastic Biscuit Soft Close

Ratings & Reviews for KOHLER Rutledge Plastic Biscuit Soft Close

4.2
249
Review
 4.2 out of 5
249 Reviews


82% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is generally well-received, with customers praising its stylish design, easy installation, and soft-close feature that prevents slamming. Many find the seat comfortable and durable, with quiet operation and easy cleaning. However, some customers have experienced issues with the seat not staying in place or the plastic parts breaking prematurely. A few find the slanted shape uncomfortable, and there are concerns about the quality and durability of the mounting hardware. Overall, the majority of customers are satisfied with the product's functionality and value, but a significant minority have encountered problems, suggesting inconsistent quality.

Customer review summary generated by AI, including incentivized reviews.
249 Customer Reviews

Nice toilet seat!

Would Recommend

This seat is very nice looking, and I really like the fact that it slowly closes on its own.

March 8, 2015
From Rutledge Plastic White Elongated Soft Close Toilet Seat Verified Purchaser
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No Slam Seat

Would Recommend

This seat performs noiselessly. It was a replacement for a seat that broke after 3 years of guest room use, and the best feature is that it snaps on/off. It took me longer to unwrap the seat than it did to reinstall it, and I love this feature, both for cleaning and replacing.The seat comes in a variety of styles to provide the owner a choice in appearance.

February 1, 2015
From Rutledge Plastic White Elongated Soft Close Toilet Seat Verified Purchaser
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Poor Design

Would Not Recommend

The hinges are poorly designed. The seat will not stay in position because the hinges do not hold the seat in position.

January 19, 2015
From Rutledge Plastic White Elongated Soft Close Toilet Seat Verified Purchaser
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Response from Kohler Product Expert

Jerry, my name is Sarah with Kohler Co. I am sorry to read the hardware on your toilet seat is not staying tight. The installation of the Kohler Quic...

Kohler Product ExpertOctober 23, 2017

Kohler-Lowes

Nice seat

Would Recommend

I purchased this particular model because of it's quick disconnect feature. The seat can be easily removed for cleaning...no need to unscrew it...it clips on and off.

January 11, 2015
From Rutledge Plastic White Elongated Soft Close Toilet Seat Verified PurchaserVerified Pro
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great toilet seat

Would Recommend

It fits great. It has a soft touch close-just let it go and it shuts down without slamming. You can also clean it very easily by removing the two caps that hold it on, and slide the seat off. It just clips back on ,and you place the caps back on.The seat is a comfortable design-not just flat.

October 19, 2014
From Rutledge Plastic White Elongated Soft Close Toilet Seat Verified Purchaser
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Very good product

Would Recommend

Very good, easy to install, works well. Found a bit too much play or movement in the seat at the hinges.

October 16, 2014
From Rutledge Plastic White Elongated Soft Close Toilet Seat Verified Purchaser
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What more does one want in a toilet seat?

Would Recommend

Overall, the seat was easy to install, although it was a different attachment mechanism than previous seats. It could have used a tubular "shim" for the long bolt so as to eliminate the wobble, and the "ears" that attach the seat to the bowl were a bit flimsy and tended to spread when tightened down. I saved the previous attachment pieces in case this one doesn't hold up. The seat is comfortable (and we hope it won't crack like the two previous wooden ones have) and my wife and I particularly li...

October 15, 2014
From Rutledge Plastic White Elongated Soft Close Toilet Seat Verified PurchaserVerified Pro
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Avoid this one. Cheaply made junk.

Would Not Recommend

This one is poorly designed. It doesn't bolt down, it clips onto the suppled bolts. The problem is it keeps coming undone. It is not securely mounted to the bowl. I bought two of these less than a year ago. I am replacing the first one because the plastic tabs holding the cover on broke. The second one broke in the thin plastic area that secures the mount to the seat.

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Response from Kohler Product Expert

Danzigman, my name is Sarah with Kohler Co. I am sorry to read the hardware on your toilet seat is not staying tight. The installation of the Kohler ...

Kohler Product ExpertOctober 23, 2017

Kohler-Lowes

Bites the back of my legs!

Would Not Recommend

Looks great when installed, but upon use, it bites the back of my legs. Curves inward too much! If it wasn't for spending $36 on it, I would take it back. It's sloped inward too much.

July 10, 2014
From Rutledge Plastic White Elongated Soft Close Toilet Seat Verified Purchaser
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all toilets

Would Recommend

all three toilets in my house have the slow-closing seats but the third had recently broken. thought I'd stay with similar style and the Kohler model was definitely a cut above. it is also nicely elongated with a larger opening for my big-butted friends. no more slapping noise either when seat is dropped.

July 4, 2014
From Rutledge Plastic White Elongated Soft Close Toilet Seat Verified Purchaser
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Product Exceeded My Expectations

Would Recommend

This product is durable and it was easy to install. Ireally like its design, and my wife likes it too. The price for this quality product was just rifgt.

June 27, 2014
From Rutledge Plastic White Elongated Soft Close Toilet Seat Verified Purchaser
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Seat wobbles even when tightened

Would Not Recommend

While this seat looks nice and is easy to install, it still wobbles from side-to-side even when tightened. While I'm a fan of Kohler products, I would not recommend this particular item.

June 9, 2014
From Rutledge Plastic White Elongated Soft Close Toilet Seat Verified Purchaser
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Excellent Value with Top Line Features

Would Recommend

First, this product was made and assembled in the USA. The fit and finish were excellent. Installation took all of ten minutes (remove old/install new). The only thing the customer has to do is press in some "bump stops" on the set. I did not know that it had the slow close feature when I made the purchase. There was no adjustment required and it's impressive to see in action. The suggestion was made to replace the others in the house with this seat.

June 7, 2014
From Rutledge Plastic White Elongated Soft Close Toilet Seat Verified PurchaserVerified Pro
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thought is there BUT

Would Not Recommend

The idea, the concept is great but the execution is poor. It continues to come loose. The plastic wing nuts do not keep the screws secure for more than a day. The seat constantly comes loose. For the one day it is tight, it's nice, does what's advertised to do, it's quiet etc. but it doesn't do you any good if the hinge keeps coming loose every other. day. If they could come up with a fix then it would be a nice product.

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