Ratings & Reviews for KOHLER Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser)
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product features a sleek, modern design and sturdy construction. Many customers praise the high-quality feel, strong water pressure, and convenient sprayer functionality. However, some users have experienced issues such as leaks, poor water flow, and problems with the sprayer mechanism. There are also concerns about the quality of certain components like the soap dispenser failing prematurely. Overall, the product seems to be a mixed bag, with both positive and negative feedback from customers.
Customer review summary generated by AI, including incentivized reviews.Love
Would RecommendWe got this faucet and I could not be happier. I love the look and functionality of it. We got this style so it wouldn't get lax with use. Couldn't be happier.
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified PurchaserVerified Pro
Spray head leaks
Would Not RecommendThis faucet is only 4 months old. The spray head leaks when you turn on the water. I took the spray head off to clean it thinking that may be the problem, but still drips out of the little holes when I run the water. Cannot find a replacement spray head anywhere. So, so disappointed.
Pump broke fast
Would Not RecommendThe faucet itself is nice, byt really lacks reach and flexibility. the soap dispenser was a struggle to refill from the get go but then it just stopped working.
Kylie, my name is Paige with Kohler Co. I am sorry to hear that the reach and flexibility is not what you had hoped with the Ealing faucet. We put a ...
Quality Proeduct
Would RecommendWe like the quality and function.
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
What I just wrote in the above review.
Would Not RecommendI like everything except the tension of the spring. It's too stiff. We have a Kohler sink with the left half deeper that the right half. When rinsing utensils and dishes prior to placing them in the dishwasher, I want to spray them with the nozzle real close to use the pressure of the spray to remove food debris. Even if I am using the shallower sink, it is still very hard to get the nozzle down to bottom. I prefer using the deeper of the two sections because I want the residual spray to be far ...
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Hello Larry, my name is Autumn with Kohler Customer Care. I am sorry to hear you are not satisfied with the Kohler Ealing faucet. We put a lot of tho...
Soap Dispenser broken by 3rd refill
Would Not RecommendFaucet itself is fine. Disappointed that the soap dispenser broke and by the 3rd refill we had to take the plastic bottle out and use it as our manual soap dispenser because I just just dumped a full dish soap into it only to have the pump not work.k
Hi, this is Lisa with Kohler Co. I am sorry to read that your soap dispenser bottle broke. I understand this can be frustrating. We would like to ...
its very flexible.
Would RecommendI like the the faucet; however the sprayer does not stay on by it's self we have to hold down the handle.
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Already Doesn't Work
Would Not RecommendI bought this in November and installed in December. Three weeks ago the spray/stream button froze up. First no water was coming out, then it was spray and stream together, now? Spray no longer works. I thought I was buying a quality faucet. My question is where do i get a new head? I cannot take the faucet out and take it back. Besides Lowes has a lame 90 day return policy. This clearly must have some kind of warranty. I need advice on what is my best path forward. Thank you.
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Eddie1, my name is Jessica with Kohler Customer Service. I am sorry to hear the sprayhead of your Ealing faucet is no longer functioning as it should...
Do not us the installers they are unreliable.
Would RecommendLike the product very much. Was very unhappy with installation process, they canceled on us twice and we finally got our own installer.
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Ealing Pre Rinse Spring Matte Black Faucet
Would RecommendI bought this for $317.98 in Mid 2023. My spray head just fell into the sink. We love this faucet but for the money you pay it just didnt hold up. Would love either the replacement pieces or a new faucet since this has a 5 year lifetime warranty.
Beautiful faucet
Would RecommendBeautiful faucet. What's not to love about Kohler fixtures?
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified PurchaserIncentivized
Well built
Would RecommendEasy to install looks and feels well built, not flimsy.
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Kohler faucet works well and easy to install
The faucet is a quality product, easy installation and flexible handle works well.
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified PurchaserIncentivized
Lucia, my name is Jessica with Kohler Customer Service. I am sorry to hear of the leaking you are experiencing with your Ealing faucet. As the manufa...