Ratings & Reviews for KOHLER Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser)
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product features a sleek, modern design and sturdy construction. Many customers praise the high-quality feel, strong water pressure, and convenient sprayer functionality. However, some users have experienced issues such as leaks, poor water flow, and problems with the sprayer mechanism. There are also concerns about the quality of certain components like the soap dispenser failing prematurely. Overall, the product seems to be a mixed bag, with both positive and negative feedback from customers.
Customer review summary generated by AI, including incentivized reviews.Sprayer failed after 4 months
Would Not RecommendThe toggle between full stream and spray no longer works after 4 months. It gets stuck on after pressing and stays stuck until eventually it releases from spray back to full.
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified PurchaserVerified Pro
Easy to install
Would RecommendLove the faucet
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Beware of major quality issue - Flooded kitchen.
Would Not RecommendHad this faucet installed for a year and loved it. However - last night we were doing dishes and after a "pop" sound, we had a fountain of water spraying in all directions around our kitchen. Ceiling, walls, under cabinet - everywhere. The spout completely separated from the base and it appears that this connection is a cheap "press fit" which is crazy for a faucet that you would assume would be quality since it is stamped with the Kohler name. Apparently, this is a "Lowe's Exclusive" model...
DaneJ, this is Sarah with Kohler Co. Thank you for sharing your experience with us. We sincerely apologize for the inconvenience this has caused. You...
cheap make
Would Recommendthe package the bar that covers the faucet cheap made the store damaged the product and i dont have water because of this and should have never been damaged should be made to last . especially what we paid for it .
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Hello, this is Paige with Kohler Co. I am sorry to hear that you received your Ealing faucet with damage. This is nothing you should expect when choo...
Beautiful, easy to install, poor stream quality
Would Not RecommendI was really excited to receive this from the outstanding delivery service at Lowe’s. Super easy to install very pleasing aesthetically, but the standard mode stream seems like a low pressure issue and splashes all over. Maybe it’s a bad aerator, maybe it’s one of those stupid low flow California compliant interior restrictors? I’ve had it installed for less than a day and I’m not happy about the stream quality, especially with the price that we paid. I added a screenshot from a slo-mo video...
Hello ScotF47Rules, this is Paige with Kohler Co. We are pleased to hear that the installation of the Ealing faucet was easy, but regret that you are...
Great faucet
Would RecommendWell drsigned and manufactured
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Disappointing spray head quality.
Looks nice but spray head is junk. About a year after installation we noticed it would not switch between spray and stream. Never had a faucet do this, especially in this price range. So it has been stuck in spray mode with a little bit of the stream ever since. Not sure we will buy another Kohler or recommend them after this experience.
From kohler.com
Hello Mark M, this is Lisa with Kohler Co. I am sorry to read that your faucet sprayhead was not working as it should. I would recommend removing the ...
Great functionality
Would RecommendIt is large and has a strong presence. It is a little ridge when you remove from the magnet. Expensive as well.
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
I really like it.
Would RecommendGood quality
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Not my favorite
Would Not RecommendAfter it was installed, there was a part that did not allow the hot water to flow. We had hot water in every other place in the house, but the sink. We had a plumber come in to check it out, and he let us know it was the sink.
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Hello, my name is Jessica with Kohler Customer Service. I am sorry to hear your Ealing faucet is not providing hot water. This is nothing you should ...
The durability of the unit is wonderful.
Would RecommendWell crafted and looks amazing.
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Excellent faucet
Would RecommendFantastic! Works great and very powerful
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Beautiful
Would RecommendA fairly easy DYI, beautifl style
From Ealing Pre-Rinse Spring Vibrant Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Way 9ver priced plastic garbage
Would Not RecommendThe title says it all. The faucet came loose after a week since the nut to secure it to the sink is basically designed to loosen up. The entire faucet is just cheap crap plastic. The soap bottle is too.I wish I could return this but I installed it too long ago. Avoid this pile of trash
Hello Steve, my name is Meli with Kohler Co. I am very sorry to hear about the issues you've experienced with your Ealing faucet. I deeply regret...
This is Kohler????!!!!
Would Not RecommendThis faucet was just installed. Two weeks later the faucet head disengaged from the neck. Spraying water all over the kitchen. Now, I have to bring in a plumber to fix it. Is Kohler going to pay for this? I don't think so. And this is Kohler??!! Look at the other poor reviews. Very similar situation. Clearly a design flaw.
Hello Tony, my name is Meli with Kohler Co. Thank you for sharing your experience. I sincerely apologize for the inconvenience caused by the issue wi...
Hello KKNJ, my name is Meli with Kohler Co. Thank you for bringing this to our attention. We would love the opportunity to connect directly and assis...