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Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser)

Ratings & Reviews for KOHLER Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser)

3.9
683
Review
 3.9 out of 5
683 Reviews


61% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product features a sleek, modern design and sturdy construction. Many customers praise the high-quality feel, strong water pressure, and convenient sprayer functionality. However, some users have experienced issues such as leaks, poor water flow, and problems with the sprayer mechanism. There are also concerns about the quality of certain components like the soap dispenser failing prematurely. Overall, the product seems to be a mixed bag, with both positive and negative feedback from customers.

Customer review summary generated by AI, including incentivized reviews.
683 Customer Reviews

Well made

Sturdy and highly functional made well holding up nicely to a large family of 8

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You Nee the Support they suggest but don's Provide

Would Recommend

We really like it overall: heavy duty, sprayer is very strong... but they suggest you add a support under your sink that they don't provide... you have to make yourself. :-( The faucet is very heavy and you really need that support.

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Very easy to install

Would Recommend

Design and ease of installation

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Disappointed!

Would Not Recommend

We bought this faucet in April of 2023 so, a year and five months we have had it and we are now having to replace the entire thing. After spending $289 on this faucet and having to buy a new one in under a two year time span, my husband and I are highly disappointed in this product. The plumber ordered a cartridge thinking that would fix the problem and then put it on and no, it did not fix it. So, not only are we out the cost of the replacement part, two trips for the plumber to come to the hou...

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Response from Kohler Product Expert

Nik7, this is Sarah with Kohler Co. I am very sorry to hear your plumber tried replacing the cartridge and this did not fix the problem. We would lov...

Kohler Product ExpertSeptember 9, 2024

Kohler-Lowes

Good purchase/prompt response from Kohler

Would Recommend

We purchased this faucet in an emergent situation with a plumber at our home. After it was installed and the plumber left, we noticed the sprayer wasn’t a straight flow in that position like it should be. We loved the faucet so I sent a note to Kohler and within 24 hours they responded and shipped a new sprayer. It corrected the issue and we love this faucet! Kudos to Kohler’s customer service!

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See above comments!

Would Recommend

Had same faucet on prior kitchen!! Very happy with it!

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If a new faucet is needed in your home I strongly

Would Recommend

It was easy to install and I love the look and proficiency and performance of my new faucet

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Lowe’s installer never showed up!!

Would Not Recommend

I wouldn’t know. Lowe’s scheduled an installation and they never showed up. Two weeks and still waiting!

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Response from Kohler Product Expert

Hello Cerrense, my name is Meli with Kohler Co. I am sorry to read your installation appointment was not honored, I would recommend contacting with L...

Kohler Product ExpertAugust 30, 2024

Kohler-Lowes

Sprayer head is garbage

Would Not Recommend

When we bought this faucet we didn't realize that (a) the sprayer cannot be disassembled and (b) the center aerator cannot be replaced. Also, the sprayer button has dome apart. A faucet that cost over $250 should last more than 3 years. Replace the head? Sure, for over $50 and a long lead time and only from Kohler. I'll buy Delta next time.

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Response from Kohler Product Expert

Jeff, my name is Jessica with Kohler Customer Service. I am sorry to hear of your disappointment with sprayhead for your Ealing faucet. We put a lot ...

Kohler Product ExpertAugust 27, 2024

Kohler-Lowes

Failed after a year - Poor quality

Would Not Recommend

Loved the design, loved the faucet…. For the first year. Now I have to buy a new faucet! The Kohler Ealing faucet we installed started leaking last week and after looking for several hours to find replacement parts I’ve given up.

August 15, 2024

From kohler.com

Response from Customer Service

Hi Greg, this is Sarah with Kohler Co. I am very sorry to hear your Ealing kitchen faucet is leaking at that you had trouble finding parts. We would l...

Customer ServiceAugust 15, 2024

Don't buy if you're looking for a faucet that last

Would Not Recommend

Installed this faucet 2 years ago and the internal seal died today, leaking from the top and bottom of the faucet. The only place to buy parts is from the Kohler website. I would think this would last longer than two years given the brand name and the cost. If you're looking for a faucet that only lasts 2 years, than buy this. if you're looking for a faucet that lasts, stay away from this one. I've seen several other reviews with this complaint.

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Response from Kohler Product Expert

James, my name is Jessica with Kohler Customer Service. I am sorry to hear of the leaking you are experiencing. As the manufacturer, we are very inte...

Kohler Product ExpertAugust 13, 2024

Kohler-Lowes

Not buying KOHLER again.

Would Not Recommend

Roughly 6 months after buying this it started throwing water out the top flange, the handle, and underneath the sink. I was able to fix it with some o-rings from ACE, but about 7 months later it started doing it again. Kohler Customer Service was great and shipped me a new replacement handle valve for free, but that didn't fix the issue. Switched to the Moen version and am not having any issues so far.

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Response from Kohler Product Expert

Se7eN, my name is Jessica with Kohler Customer Service. I am sorry to hear your Ealing faucet was leaking and that you have since replaced it. We wou...

Kohler Product ExpertAugust 13, 2024

Kohler-Lowes

Nice, easy to install, works as expected.

Would Recommend

This faucet is very nice. Both my wife and I are very happy with it.

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Lasted 1 month

Would Not Recommend

I bought this very nice looking name brand faucet for more than I planned on spending reasoning that since it was a Kohler it would last far longer than the cheaper ones. I was seriously wrong. Install was simple and it worked great for a little over a month until the large spring around the hose detached from the base. It now looks terrible and doesn't automatically attach to the magnetic mount because it doesn't align anymore. Waste of money and Kohler will not be uses in this home again.

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Response from Kohler Product Expert

Greg, my name is Jessica with Kohler Customer Service. I am sorry to hear you are not satisfied with your Ealing faucet and the leaking you are exper...

Kohler Product ExpertJuly 30, 2024

Kohler-Lowes