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Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser)

Ratings & Reviews for KOHLER Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser)

3.9
683
Review
 3.9 out of 5
683 Reviews


61% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product features a sleek, modern design and sturdy construction. Many customers praise the high-quality feel, strong water pressure, and convenient sprayer functionality. However, some users have experienced issues such as leaks, poor water flow, and problems with the sprayer mechanism. There are also concerns about the quality of certain components like the soap dispenser failing prematurely. Overall, the product seems to be a mixed bag, with both positive and negative feedback from customers.

Customer review summary generated by AI, including incentivized reviews.
683 Customer Reviews

Good looking. Easy install!

Would Recommend

Needed a replacement kitchen faucet ASAP. Bought this one based on manufacturer reputation & previous brand installation experience. Very well made. Installation was super easy. Highly recommend.

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Leaks out the bottom and the handle

Would Not Recommend

I tried to post a recipe on how this faucet will not stop leaking and wrote a very detailed review. But because the review was only 1 star it would not post.

January 5, 2025

From kohler.com

Response from Customer Service

Hi Matt, this is Sarah with Kohler Co. I am very sorry to hear your Ealing kitchen faucet is leaking from the handle, and for the trouble with the fir...

Customer ServiceJanuary 7, 2025

Great design and quality built

Would Recommend

High quality sturdy design with improvement's over previous competitors

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Soap dispenser broke after a week!

Would Recommend

This faucet is very aesthetically pleasing and it works beautifully. However after about 1 week the soap dispenser is already broken. Soap is full and just does not make its way out of the pump. Very poorly made.

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Dont buy this faucet

Would Not Recommend

Ive actually had two of these units. The first one started pouring water under my cabinet every time it was turned on. Since I couldnt be without a faucet, I went and bought another one. That one has been okay for about 6 months but now the spray nozzle has started to stick. My old unit did the same thing a new months before it started pouring water out from underneath my cabinet so I figure its just a matter of time. Its a great faucet when it works but when Ive had two fail the same way, it s...

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Response from Kohler Product Expert

Hi JCee, this is Paige with Kohler Co. I am sorry to hear that the spray head button on your Ealing faucet has begun to stick. I can certainly unders...

Kohler Product ExpertDecember 27, 2024

Kohler-Lowes

Did no last

Would Not Recommend

Lasted a year before the sprayer head broke. A little over a year later is broken again. For the price I would expect more than plastic junk. Trying to get part again under warranty for the second time

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Response from Kohler Product Expert

Hello, my name is Paige with Kohler Co. I am sorry to hear that you are having to replace the spray head on your Ealing faucet again. I am glad that ...

Kohler Product ExpertDecember 27, 2024

Kohler-Lowes

Not practical

Would Not Recommend

The sprayer does not lock in. You have to hold the button down while using.

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Response from Kohler Product Expert

Hello Lainey, this is Lisa with Kohler Co. I am sorry to read that your faucet was not what was expected. There are two functions the sprayhead has...

Kohler Product ExpertDecember 23, 2024

Kohler-Lowes

head is broken in two years

Would Not Recommend

such a crap , coz i don't have receipt and kohler doesn't give me the warranty , the head will be broken in two years, which is guaranteed , you may see many people who have similar problems, avoid this product as you avoid the plague

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Response from Kohler Product Expert

Jack, my name is Jessica with Kohler Customer Service. I am sorry to hear your Ealing faucet is not functioning as it should. We put a lot of thought...

Kohler Product ExpertDecember 19, 2024

Kohler-Lowes

Good looking faucet by Kohler. Works great.

Would Recommend

Ealing Pre-Rinse semi-professional kitchen sink faucet in Stainless steel finish looks very luxurious. We purchased it from Lowe's. I installed in myself in about an hour. More of the time was spent removing the old faucet. Simple installation without the need for any manual. It works great. We have been using it for about a weak. The soap dispenser was included and was installed as well. I am pleased with this purchase, installation and functionality of this faucet. I recommend it.

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Made to last for many years

Would Recommend

This is an excellent, well made, high performance faucet with great water pressure

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Sprayhead Not Working after 5 months

Would Not Recommend

I love the overall function of this faucet when working correctly. However after only 4-5 months of use the spray head won't bounce back and the spray continues to spray. It's almost like the button get stuck, but even when you "unstuck it" it won't switch back over. I am not pleased with this issue, especially because it looks like this is a consistent issue with other reviews.

December 15, 2024
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Response from Kohler Product Expert

Hello CHenderson, my name is Meli with Kohler Co. Thank you for taking the time to share your experience with us, feedback like yours helps us identi...

Kohler Product ExpertFebruary 25, 2025

Kohler-Lowes

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Leaking In Less Than A Year

Would Not Recommend

Great-looking faucet that hasn’t held up. Water now leaking from handle and base of the faucet. Very disappointed as I trusted the Kohler brand and it was not inexpensive.

December 11, 2024

From kohler.com

Response from Customer Service

Hi DBJSUTTON, this is Sarah with Kohler Co. I am very sorry to hear your Ealing kitchen faucet is leaking at the handle and base. This is certainly no...

Customer ServiceDecember 14, 2024

LOVE IT. BEAUTIFUL FAUCET, HIGH QUALITY

Would Recommend

Aesthetically beautiful, high quality, and functional faucet. LOVE IT!! It upgraded my kitchen sink area.

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